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The Balanced Scorecard: what is the score? A rhetorical analysis of the Balanced Scorecard


  • Norreklit, Hanne


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  • Norreklit, Hanne, 2003. "The Balanced Scorecard: what is the score? A rhetorical analysis of the Balanced Scorecard," Accounting, Organizations and Society, Elsevier, vol. 28(6), pages 591-619, August.
  • Handle: RePEc:eee:aosoci:v:28:y:2003:i:6:p:591-619

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    References listed on IDEAS

    1. Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
    2. repec:bla:joares:v::y:1972:i::p:189-193 is not listed on IDEAS
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    Cited by:

    1. Armelle Godener & Marianela Fornerino & Daniel Ray, 2008. "La satisfaction des utilisateurs du contrôle de gestion et leur performance managériale," Grenoble Ecole de Management (Post-Print) halshs-00525349, HAL.
    2. Rachel Griffith & Andrew Neely, 2006. "Incentives and managerial experience in multi-task teams: evidence from within a firm," IFS Working Papers W06/22, Institute for Fiscal Studies.
    3. Nirmala Nath & Umesh Sharma, 2014. "Performance Management Systems in the Public Housing Sector: Dissemination to Diffusion," Australian Accounting Review, CPA Australia, vol. 24(1), pages 2-20, March.
    4. Wally Smieliauskas & Russell Craig & Joel Amernic, 2008. "A Proposal to Replace 'True and Fair View' With 'Acceptable Risk of Material Misstatement'," Abacus, Accounting Foundation, University of Sydney, vol. 44(3), pages 225-250.
    5. Russell Craig & Wally Smieliauskas & Joel Amernic, 2014. "Assessing Conformity with Generally Accepted Accounting Principles Using Expert Accounting Witness Evidence and the Conceptual Framework," Australian Accounting Review, CPA Australia, vol. 24(3), pages 200-206, September.
    6. Clinton Amos & Nancy Spears & Iryna Pentina, 2016. "Rhetorical Analysis of Resistance to Environmentalism As Enactment of Morality Play between Social and Ecological Well-Being," Journal of Consumer Affairs, Wiley Blackwell, vol. 50(1), pages 224-259, March.
    7. LIN, Zhijun & YU, Zengbiao & ZHANG, Liqun, 2014. "Performance outcomes of balanced scorecard application in hospital administration in China," China Economic Review, Elsevier, vol. 30(C), pages 1-15.
    8. Hall, Matthew, 2010. "Accounting information and managerial work," Accounting, Organizations and Society, Elsevier, vol. 35(3), pages 301-315, April.
    9. Buytendijk, Frank & Hatch, Toby & Micheli, Pietro, 2010. "Scenario-based strategy maps," Business Horizons, Elsevier, vol. 53(4), pages 335-347, July.
    10. Nicolas Berland & Yves Levant & Vassili Joannides, 2009. "Institutionalisation and deinstitutionalisation of budget. Symmetrical analysis of rhetoric associated to the introduction of budget and “beyond budgeting”," Post-Print halshs-00459462, HAL.
    11. Paul Andon & Jane Baxter & Habib Mahama, 2005. "The Balanced Scorecard: Slogans, Seduction, and State of Play," Australian Accounting Review, CPA Australia, vol. 15(35), pages 29-38, March.
    12. repec:pal:jorsoc:v:58:y:2007:i:8:d:10.1057_palgrave.jors.2602200 is not listed on IDEAS
    13. Wiersma, Eelke, 2008. "An exploratory study of relative and incremental information content of two non-financial performance measures: Field study evidence on absence frequency and on-time delivery," Accounting, Organizations and Society, Elsevier, vol. 33(2-3), pages 249-265.

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