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Implications organisationnelles des normes ISO 9000 pour les petites et moyennes entreprises

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  • Karim Messeghem

    (Université de Franche-Comté)

Abstract

Quality assurance is a means of quality management which is essential in interfirm relations, whatever the branch of activity. Small and medium-sized firms are increasingly becoming involved in the process of industry certification. However, little research has been carried out concerning the possible impacts of models for quality assurance on the small and medium-sized firms' management systems in general and on their organizational structure in particular. Based on a survey carried out among managers, the following paper shows that quality assurance calls into question the distinctive features of small and medium-sized firms.

Suggested Citation

  • Karim Messeghem, 2001. "Implications organisationnelles des normes ISO 9000 pour les petites et moyennes entreprises," Revue Finance Contrôle Stratégie, revues.org, vol. 4(3), pages 183-213, September.
    • Handle: RePEc:dij:revfcs:v:4:y:2001:i:q3:p:183-213
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    References listed on IDEAS

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    1. repec:dau:papers:123456789/1486 is not listed on IDEAS
    2. Nicolas Berland & Michel Gervais, 2008. "À quoi ont rêvé (et n’ont pas rêvé) les chercheurs en contrôle durant les dix dernières années? Dix ans de recherche en contrôle," Revue Finance Contrôle Stratégie, revues.org, vol. 11(Special), pages 109-148, June.

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    More about this item

    Keywords

    quality assurance; management of small firms; organizational structure.;
    All these keywords.

    JEL classification:

    • L29 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Other
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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