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Les stratégies de gestion des connaissances dans les grandes entreprises françaises

  • Ababacar Mbengue


    (Laboratoire REPONSE, Université de Reims & Reims Management School)

  • Jimmy Feige

    (Laboratoire REPONSE, Université de Reims & Reims Management School)

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    (VF)Plusieurs auteurs évoquent la «codification» et la «personnalisation» comme deux stratégies génériques de gestion des connaissances dans les entreprises. Cependant, aucune recherche n’a jusqu’à présent étudié spécifiquement les prévalences respectives de ces deux stratégies. Notre recherche aborde cette question au moyen d’une analyse typologique. Une étude quantitative menée dans les grandes entreprises françaises révèle plusieurs résultats stimulants qui sont mis en perspective avec les travaux antérieurs sur la «codification» et la «personnalisation». Plusieurs pistes de recherche ouvertes par les résultats sont également détaillées.(VA)Many authors mention «codification» and «personalization» as generic knowledge management strategies in firms. However, to our knowledge, no research has specifically studied the prevalence of either one of these two strategies. Using cluster analysis, the present article addresses this important issue. A quantitative study of large French firms reveals several stimulating findings that are put into perspective with previous work on «codification» and «personalization» and opens several research avenues.

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    Article provided by in its journal Revue Finance Contrôle Stratégie.

    Volume (Year): 14 (2011)
    Issue (Month): 3 (September)
    Pages: 39-62

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    Handle: RePEc:dij:revfcs:v:14:y:2011:i:q3:p:39-62.
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