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Social Exchange and Knowledge Sharing among Knowledge Workers: The Moderating Role of Perceived Job Security

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  • Bartol, Kathryn M.
  • Liu, Wei
  • Zeng, Xiangquan
  • Wu, Kelu

Abstract

Drawing on perceived organizational support (POS) theory and employee-organizational relationship theories, this research investigated the association between POS and knowledge sharing as well as the potential moderating effects of perceived job security. Study participants were 255 information technology professionals and their supervisors working in the information technology industry in China. Findings showed that POS was positively related to knowledge sharing, and, as expected, perceived job security moderated the association. More specifically, the positive association between POS and employee knowledge sharing held only for employees who perceived higher job security from their organization. In contrast, POS was not significantly associated with knowledge sharing when employees perceived their job security to be relatively low. This latter result is consistent with contentions from employee-organizational relationships theories that limited investment by employers is likely to lead to lower contributions from employees. The findings are also congruent with arguments from social exchange theory that meaningful reciprocity is built on a history of open-ended exchanges whose development may be inconsistent with a shorter-term employment horizon.

Suggested Citation

  • Bartol, Kathryn M. & Liu, Wei & Zeng, Xiangquan & Wu, Kelu, 2009. "Social Exchange and Knowledge Sharing among Knowledge Workers: The Moderating Role of Perceived Job Security," Management and Organization Review, Cambridge University Press, vol. 5(2), pages 223-240, July.
    • Handle: RePEc:cup:maorev:v:5:y:2009:i:02:p:223-240_00
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    Cited by:

    1. Burmeister, Anne & Lazarova, Mila B. & Deller, Jürgen, 2018. "Repatriate knowledge transfer: Antecedents and boundary conditions of a dyadic process," Journal of World Business, Elsevier, vol. 53(6), pages 806-816.
    2. Kozhakhmet, Sanat & Nurgabdeshov, Assylbek, 2022. "Knowledge acquisition of Chinese expatriates: managing Chinese MNEs in Kazakhstan," Journal of International Management, Elsevier, vol. 28(2).
    3. Wenguang Ge & Xinyu Bai & Zheng Zhang & Qianqian Gao, 2022. "The Impact of Consumer Participation Certification on the Trust of Eco-Agricultural Products Based on the Mediating Effects of Information and Identity," Sustainability, MDPI, vol. 14(7), pages 1-21, March.
    4. Wenxian Wang & Seung-Wan Kang & Suk Bong Choi, 2021. "Effects of Employee Well-Being and Self-Efficacy on the Relationship between Coaching Leadership and Knowledge Sharing Intention: A Study of UK and US Employees," IJERPH, MDPI, vol. 18(20), pages 1-16, October.
    5. Xin Liu & Lin Zhang & Abhinav Gupta & Xiaoming Zheng & Changqi Wu, 2022. "Upper echelons and intra‐organizational learning: How executive narcissism affects knowledge transfer among business units," Strategic Management Journal, Wiley Blackwell, vol. 43(11), pages 2351-2381, November.
    6. Christian Grund & Kirsten Thommes, 2017. "The Role of Contract Types for Employees’ Public Service Motivation," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 18(4), pages 377-398, October.
    7. Janice Francis Super & Teresa K. Betts & Heath Keller & Joy Roach Humphreys, 2020. "Simulation Game Outcomes: A Multilevel Examination of Knowledge Sharing Norms, Transactive Memory Systems, and Individual Learning Goal Orientations," Simulation & Gaming, , vol. 51(6), pages 830-858, December.
    8. Wonseok Choi & Wongun Goo & Yongjun Choi, 2022. "Perceived Organizational Support and Knowledge Sharing: A Moderated-Mediation Approach," SAGE Open, , vol. 12(2), pages 21582440221, April.
    9. Pittino, Daniel & Barroso Martínez, Ascensión & Chirico, Francesco & Sanguino Galván, Ramón, 2018. "Psychological ownership, knowledge sharing and entrepreneurial orientation in family firms: The moderating role of governance heterogeneity," Journal of Business Research, Elsevier, vol. 84(C), pages 312-326.
    10. Usama Najam & Aneeq Inam & Hayat Muhammad Awan & Muhammad Abbas, 2018. "The Interactive Role of Temporal Team Leadership in the Telecom Sector of Pakistan: Utilizing Temporal Diversity for Sustainable Knowledge Sharing," Sustainability, MDPI, vol. 10(5), pages 1-18, April.
    11. Natàlia Cugueró-Escofet & Pilar Ficapal-Cusí & Joan Torrent-Sellens, 2019. "Sustainable Human Resource Management: How to Create a Knowledge Sharing Behavior through Organizational Justice, Organizational Support, Satisfaction and Commitment," Sustainability, MDPI, vol. 11(19), pages 1-20, September.
    12. Nguyen, Tuyet-Mai & Malik, Ashish & Budhwar, Pawan, 2022. "Knowledge hiding in organizational crisis: The moderating role of leadership," Journal of Business Research, Elsevier, vol. 139(C), pages 161-172.
    13. Grund, Christian & Thommes, Kirsten, 2015. "Disentangling the Role of Contract Types and Sector Disparities for Public Service Motivation," IZA Discussion Papers 9385, Institute of Labor Economics (IZA).
    14. Junni, Paulina, 2011. "Knowledge transfer in acquisitions: Fear of exploitation and contamination," Scandinavian Journal of Management, Elsevier, vol. 27(3), pages 307-321, September.
    15. Guoquan Chen & Dean Tjosvold, 2012. "Shared rewards and goal interdependence for psychological safety among departments in China," Asia Pacific Journal of Management, Springer, vol. 29(2), pages 433-452, June.
    16. Piper Liping Liu & Vincent Huang & Melannie Zhan & Xinshu Zhao, 2023. ""Nice You Share in Return": Informational Sharing, Reciprocal Sharing, and Life Satisfaction Amid COVID-19 Pandemic," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 165(2), pages 453-471, January.

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