IDEAS home Printed from https://ideas.repec.org/a/bjw/socien/v7y2017i1p112-128.html
   My bibliography  Save this article

Factors influencing employee commitment through the mediator job satisfaction - a study of office staffs in Ho Chi Minh city

Author

Listed:
  • Bui Nguyen Bao Khue

    (International University - Vietnam National University HCMC, Vietnam)

  • Ho Nhut Quang

    (International University - Vietnam National University HCMC, Vietnam)

Abstract

This paper examines the relationship between employee-related factors and employee commitment through the mediator job satisfaction of office employees in Ho Chi Minh City. The conceptual model is adapted from previous research and Herzberg’s two-factor theory. The theory emphasized the certain elements belonging to two categories intrinsic and extrinsic value that lead to people’s satisfaction. Four factors include Training, Pay, Working Environment, and Leadership. The data is collected through questionnaires from 422 office staffs in Ho Chi Minh; then only 395 qualified responses are analyzed. SPSS and AMOS tools are used to analyze the data through Reliability test, Model fit test, SEM method. The final result reveals that all factors are significantly related to Job Satisfaction meaning these variables also have indirect positive relationship with Employee commitment through the mediator. This research is useful for organizations which aim to build the commitment strategy for keeping best talents in the company.

Suggested Citation

  • Bui Nguyen Bao Khue & Ho Nhut Quang, 2017. "Factors influencing employee commitment through the mediator job satisfaction - a study of office staffs in Ho Chi Minh city," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - SOCIAL SCIENCES, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 7(1), pages 112-128.
    • Handle: RePEc:bjw:socien:v:7:y:2017:i:1:p:112-128
    as

    Download full text from publisher

    File URL: https://journalofscience.ou.edu.vn/index.php/soci-en/article/view/298/227
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jacob Mincer, 1962. "On-the-Job Training: Costs, Returns, and Some Implications," NBER Chapters, in: Investment in Human Beings, pages 50-79, National Bureau of Economic Research, Inc.
    2. Ledyard Tucker & Charles Lewis, 1973. "A reliability coefficient for maximum likelihood factor analysis," Psychometrika, Springer;The Psychometric Society, vol. 38(1), pages 1-10, March.
    3. Frank Siebern-Thomas, 2005. "Job Quality in European Labour Markets," Palgrave Macmillan Books, in: Stephen Bazen & Claudio Lucifora & Wiemer Salverda (ed.), Job Quality and Employer Behaviour, chapter 2, pages 31-66, Palgrave Macmillan.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Siemiński, Paweł & Hadyński, Jakub & Poczta, Walenty, 2020. "Diversification of Human Capital Resources in Rural and Urban Areas in Poland," Roczniki (Annals), Polish Association of Agricultural Economists and Agribusiness - Stowarzyszenie Ekonomistow Rolnictwa e Agrobiznesu (SERiA), vol. 2020(01).
    2. Mark Shevlin & David Boyda & James Houston & Jamie Murphy, 2015. "Measurement of the psychosis continuum: Modelling the frequency and distress of subclinical psychotic experiences," Psychosis, Taylor & Francis Journals, vol. 7(2), pages 108-118, April.
    3. E. Huebner & Rich Gilman & James Laughlin, 1999. "A Multimethod Investigation of the Multidimensionality of Children's Well-Being Reports: Discriminant Validity of Life Satisfaction and Self-Esteem," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 46(1), pages 1-22, January.
    4. Hui, Taylor Shek-wai, 2004. "The “Sheepskin Effects” of Canadian Credentials," MPRA Paper 17994, University Library of Munich, Germany.
    5. Edmundo Murrugarra & Martín Valdivia, 2000. "Morbilidad autoreportada y los retornos a la salud para los varones urbanos en el Perú: enfermedad vs. Incapacidad," Otras investigaciones, Consorcio de Investigación Económica y Social.
    6. Evangeline I. Chirayil & Claire L. Thompson & Sue Burney, 2014. "Predicting Human Papilloma Virus Vaccination and Pap Smear Screening Intentions Among Young Singaporean Women Using the Theory of Planned Behavior," SAGE Open, , vol. 4(4), pages 21582440145, October.
    7. Bach Quang Ho & Yuki Inoue, 2020. "Driving Network Externalities in Education for Sustainable Development," Sustainability, MDPI, vol. 12(20), pages 1-16, October.
    8. Mengistae, Taye, 1999. "The relative effects of skill formation and job matching on wage growth in Ethiopia," Policy Research Working Paper Series 2104, The World Bank.
    9. Zhenhui (Jack) Jiang & Cheng Suang Heng & Ben C. F. Choi, 2013. "Research Note —Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions," Information Systems Research, INFORMS, vol. 24(3), pages 579-595, September.
    10. Lau, Patricia Yin Yin & Tong, Jane L.Y. Terpstra & Lien, Bella Ya-Hui & Hsu, Yen-Chen & Chong, Chooi Ling, 2017. "Ethical work climate, employee commitment and proactive customer service performance: Test of the mediating effects of organizational politics," Journal of Retailing and Consumer Services, Elsevier, vol. 35(C), pages 20-26.
    11. Goldsmith, Arthur H. & Veum, Jonathan R. & Darity, William Jr., 2000. "Working hard for the money? Efficiency wages and worker effort," Journal of Economic Psychology, Elsevier, vol. 21(4), pages 351-385, August.
    12. Zi Jia Ng & Eugene Scott Huebner & Alberto Maydeu-Olivares & Kimberly Joy Hills, 2018. "Confirmatory Factor Analytic Structure and Measurement Invariance of the Brief Multidimensional Students’ Life Satisfaction Scale (BMSLSS) in a Longitudinal Sample of Adolescents," Child Indicators Research, Springer;The International Society of Child Indicators (ISCI), vol. 11(4), pages 1237-1247, August.
    13. repec:plo:pone00:0217106 is not listed on IDEAS
    14. Raymond Loi & Hang-Yue Ngo, 2010. "Mobility norms, risk aversion, and career satisfaction of Chinese employees," Asia Pacific Journal of Management, Springer, vol. 27(2), pages 237-255, June.
    15. Rainer Winkelmann & Klaus Zimmermann, 1998. "Is job stability declining in Germany? Evidence from count data models," Applied Economics, Taylor & Francis Journals, vol. 30(11), pages 1413-1420.
    16. Kirill Borissov & Stefano Bosi & Thai Ha-Huy & Leonor Modesto, 2017. "Heterogeneous Human Capital, Inequality and Growth: The Role of Patience and Skills," EUSP Department of Economics Working Paper Series 2017/03, European University at St. Petersburg, Department of Economics.
    17. Tahia Anan Dhira & Mahir A Rahman & Abdur Razzaque Sarker & Jeenat Mehareen, 2021. "Validity and reliability of the Generalized Anxiety Disorder-7 (GAD-7) among university students of Bangladesh," PLOS ONE, Public Library of Science, vol. 16(12), pages 1-16, December.
    18. Anne Mäkikangas & Wilmar Schaufeli & Esko Leskinen & Ulla Kinnunen & Katriina Hyvönen & Taru Feldt, 2016. "Long-Term Development of Employee Well-Being: A Latent Transition Approach," Journal of Happiness Studies, Springer, vol. 17(6), pages 2325-2345, December.
    19. Dharm Dev Bhatta & Muddassar Sarfraz & Larisa Ivascu & Marius Pislaru, 2023. "The Nexus of Corporate Affinity for Technology and Firm Sustainable Performance in the Era of Digitalization: A Mediated Model," Sustainability, MDPI, vol. 15(12), pages 1-20, June.
    20. Vegas, E & Ganimian, A. J., 2013. "Theory and Evidence on Teacher Policies in Developed and Developing Countries," Working Paper 104291, Harvard University OpenScholar.
    21. Rodrigo Robles-Mariños & Germán F Alvarado & Jorge L Maguiña & Juan Carlos Bazo-Alvarez, 2023. "The short-form of the Cyberchondria Severity Scale (CSS-12): Adaptation and validation of the Spanish version in young Peruvian students," PLOS ONE, Public Library of Science, vol. 18(10), pages 1-14, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bjw:socien:v:7:y:2017:i:1:p:112-128. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Vu Tuan Truong (email available below). General contact details of provider: https://journalofscience.ou.edu.vn/index.php/soci-en .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.