The job satisfaction-productivity nexus: A study using matched survey and register data
AbstractThis paper examines the role of job satisfaction in the determination of establishment-level productivity. The matched data contain both information on job satisfaction from the ECHP (European Community Household Panel) and information on establishment productivity from longitudinal register data that can be linked to the ECHP. The estimates for the effect of a one point increase in the establishment average level of employee job satisfaction, on a scale 1-6, on productivity vary depending on the specification of the model. The preferred estimate, based on the IV estimation that uses satisfaction with housing conditions as an instrument for job satisfaction, shows that the effect on value added per hours worked is ~20% in the manufacturing sector. The economic size of this effect is modest, because the observations are bunched towards the higher end of the satisfaction scale making it very difficult to increase the average level of job satisfaction in the establishment by one point.
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Bibliographic InfoPaper provided by University Library of Munich, Germany in its series MPRA Paper with number 23348.
Date of creation: 17 Jun 2010
Date of revision:
Job satisfaction; employee well-being; productivity; performance;
Other versions of this item:
- Petri B?ckerman & Pekka Ilmakunnas, 2012. "The Job Satisfaction-Productivity Nexus: A Study Using Matched Survey and Register Data," Industrial and Labor Relations Review, ILR Review, Cornell University, ILR School, vol. 65(2), pages 244-262, April.
- J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
- D24 - Microeconomics - - Production and Organizations - - - Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
This paper has been announced in the following NEP Reports:
- NEP-ALL-2010-06-26 (All new papers)
- NEP-EFF-2010-06-26 (Efficiency & Productivity)
- NEP-LAB-2010-06-26 (Labour Economics)
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