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Emotions and Incentives Author info | Abstract | Publisher info | Download info | Related research | Statistics Kräkel, Matthias () (University of Bonn and IZA Bonn )
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We introduce a concept of emotions that emerge when workers compare their own performance with a given standard or with the performances of co-workers. Assuming heterogeneity among the workers the interplay of emotions and incentives is analyzed by focusing on three incentive schemes that are frequently used in practice: tournaments, bonuses and piece rates. We identify certain conditions under which emotions lead to additional incentives and under which the employer benefits from emotional workers. Furthermore, the concept of emotions is used to explain puzzling results from laboratory and field experiments. Finally, the results provide some insights on an employer's possible preferences in favor of heterogeneous instead of homogeneous work groups.
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Paper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number
1270.
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Length: 59 pages
Date of creation: Aug 2004Date of revision:
Handle: RePEc:iza:izadps:dp1270Contact details of provider: Postal: IZA, P.O. Box 7240, D-53072 Bonn, Germany Phone: +49 228 3894 223 Fax: +49 228 3894 180 Web page: http://www.iza.org
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Keywords: bonuses ; emotions ; incentives ; piece rates ; tournaments ; Other versions of this item:
Find related papers by JEL classification: J3 - Labor and Demographic Economics - - Wages, Compensation, and Labor Costs M5 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics
This paper has been announced in the following NEP Reports :
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references Cited by : (explanations , Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile , click on "citations" and make appropriate adjustments.)
Christoph H. Loch & D. Charles Galunic & Susan Schneider, 2006.
"Balancing cooperation and competition in human groups: the role of emotional algorithms and evolution ,"
Managerial and Decision Economics ,
John Wiley & Sons, Ltd., vol. 27(2-3), pages 217-233.
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