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Content
January 2024, Volume 16, Issue 1
- 1-12 Mobile Application System Efficiency and the Degree of User Satisfaction in Accessing Information
by Manal Y. Alduaij & Fahad A. Alahmad & Faisal AlHammad - 1-18 Consumer Intention Toward Participation in Proximity Marketing
by Hadeel B. Al-Haddad & Mohammad Hasan Galib & Fadi A. T. Herzallah - 1-19 The Post-COVID-19 E-Services Continuance Usage in Low-Income Countries
by Ana Kundai Muchandigona & Vinessa Naidoo
January 2023, Volume 15, Issue 1
- 1-13 The Usability of Management Information Systems Applications
by Husam AlFahl - 1-13 Bi-Model Engagement Emotion Recognition Based on Facial and Upper-Body Landmarks and Machine Learning Approaches
by Haifa F. Alhasson & Ghada M. Alsaheel & Noura S. Alharbi & Alhatoon A. Alsalamah & Joud M. Alhujilan & Shuaa S. Alharbi - 1-20 E-Banking Adoption by Algerian Bank Customers: Towards an Integrated Model
by Mohammed Bellahcene & Hela Latreche - 1-21 The Catalytic Role of Mobile Banking to Improve Financial Inclusion in Developing Countries
by Ana Kundai Muchandigona & Billy Mathias Kalema - 1-24 Blockchain Maturity of Ghanaian Financial Institutions and Their Readiness to Adopt Distributed Ledger for KYC Processes
by Forgor Lempogo & Willian Leslie Brown-Acquaye & Millicent Agangiba & Daniel Selassie Kwasi Twumasi - 1-24 Assessing the Success of Mobile Banking in Saudi Arabia: Re-Specification and Validation of the DeLone and McLean Model
by Olfa Bouhlel & Karim Garrouch & Mohamed Nabil Mzoughi
January 2022, Volume 14, Issue 1
- 1-13 Leveraging Financial Inclusion Through Technology-Enabled Services Innovation: A Case of Economic Development in India
by Rajeev Dwivedi & Melfi Alrasheedi & Pradeep Dwivedi & Berislava Starešinić - 1-13 A Study on Purchase Intention of Agricultural Produce on Shopee Live-Streaming in Malaysia
by Wen Xin Hong & Wong Chee Hoo - 1-14 Intention of Personal Information Disclosure in Mobile Payment Apps
by Mai Thi Thu Le & Hien Thu Pham & Minh Thi Nguyet Tran & Thao Phuong Le - 1-14 Usefulness and Satisfaction With the ERP Systems in BiH Companies
by Vesna Pavković & Dražena Gašpar & Mirela Mabić - 1-14 Beliefs, Attitudes, and Behaviour Towards Marketing Communication on Social Networks: A Comparative Study of the Two CEE Countries
by Denis Tomše & Boris Snoj & Borut Milfelner - 1-14 The Role of Social Media Usage and Engagement on Purchase Intentions for Fashion Brands
by Marsela Thanasi-Boçe & Jusuf Zeqiri & Selma Kurtishi-Kastrati - 1-15 End-User Approach to Evaluating Costs and Benefits of Smart City Applications
by Mario Jadrić & Tea Mijač & Maja Ćukušić - 1-15 Coupling of Dimensionality Reduction and Stacking Ensemble Learning for Smartphone-Based Human Activity Recognition
by E. Ramanujam & L. Rasikannan & Balasubramanian A. - 1-16 The Effect of Culture on Performance Expectancy, Intention, and Trust in Mobile Payment Adoption
by Tuan Anh Nguyen & Martin Dick & Binh Thi Thanh Nguyen & Giang Le Quynh Vu & Luan Thi Bich Nguyen & Hiep Dinh Le - 1-16 Exploring Consumers' Intention to Adopt Mobile Payment Systems in Ghana
by Masud Ibrahim & Robert Ebo Hinson & Arthur Stephen - 1-16 Personalised Display Advertising and Online Purchase Intentions: The Moderating Effect of Internet Use Motivation
by Priscilla Teika Odoom - 1-16 Social Media at the Workplace: An Empirical Analysis of the Effects on Employee Innovative Behavior and Job Performance
by Lejla Turulja & Elma Delalić & Nijaz Bajgoric - 1-16 Do Females Intend to Use Gamified Virtual Currency in E-Tailing?: An Empirical Study
by Anoop George & Sebastian Joy Panattil & Manu Melwin Joy - 1-17 A Structural Equation Modelling of Governing Factors Influencing Patient Acceptance of Mobile Health in Saudi Arabia: A Modified UTAUT Model
by Tamim Alkhalifah - 1-17 Performance Evaluation of Mobile Network Operators Based on Input-Oriented Constant Return to Scale Model
by Ahmed Tijjani Ishaq & Adeyemi Abel Ajibesin - 1-18 An Empirical Study of Consumer Attitude Toward Adoption of Online Food Ordering App
by Utkal Khandelwal & Trilok Pratap Singh - 1-18 Exploring Consumer Adoption of Mobile Shopping Apps From a Perspective of Elaboration Likelihood Model
by Thi Huong Giang Vo & Kuang-Wen Wu - 1-18 The Role of Social Media in Creativity Management in Advertising Agencies
by Andrea Rubik - 1-18 The Online Betting Behavior of Sport Lottery Consumers
by Li-Wei Liu & Ying-Hsiao Lai & Tsung-Hua Hsieh - 1-19 The Effects of Task Service Fit on Brand Loyalty: A Study of Branded Apps
by Trang P. Tran & Christopher P. Furner & Ilia Gugenishvili - 1-21 Consumer Engagement With Visual Content on Instagram: Impact of Different Features of Posts by Prominent Brands
by Wan Nurhayati Abdul Rahman & Dilip S. Mutum & Ezlika M. Ghazali - 1-21 Sports Tourism Products: Social Media Perspective
by Ana-Marija Stjepić & Damjan Pintar & Tamara Ćurlin - 1-21 Achieving Recommendation Intention in Mobile Banking: A Serial Mediation Approach
by Sushma Vishnani & Shalini Nath Tripathi & Shalini Srivastava - 1-21 Analysis of Factors Affecting Intent to Use Mobile Commerce Services in India
by Richa Misra & Renuka Mahajan & Nidhi Singh - 1-21 Unsupervised Machine Learning to Identify Positive and Negative Themes in Jordanian mHealth Apps
by Mohammad Salem Alhur & Shaher Alshamari & Judit Oláh & Hanadi Aldreabi - 1-22 Behavioural Intention Determinants of Augmented Reality Technology Adoption in Supermarkets/Hypermarkets
by Ivan Jajić & Mario Spremić & Ivan Miloloža - 1-22 Predicting Customer Loyalty in the Mobile Banking Setting: An Integrated Approach
by Nhuong Bui & Zachary Moore & Hayden Wimmer & Long Pham - 1-23 The Impact of Innovative Capabilities and Innovation Types on the Financial Performances of Insurance Companies
by Tanja Kamenjarska & Mario Spremić & Ivan Miloloža - 1-23 Mining Self-Defined Business Process in Electronic Administration
by Zineb Lamghari & Rajaa Saidi & Maryam Radgui & Moulay Driss Rahmani - 1-23 A Collaborative Mining-Based Decision Support Model for Granting Personal Loans in the Banking Sector
by Amira M. Idrees & Ayman E. Khedr - 1-23 Youth and Multiplayer Mobile Games Adoption: The Effects of Individual Gratifications, Novelty Seeking, and Social Norms
by Saurabh Gupta & Nidhi Mathur - 1-24 Customers' Perceived Value, Satisfaction, and Loyalty in Online Securities Trading: Do Moderating Effects of Technology Readiness Matter?
by Phan Dien Vy & Thang Dinh & Lam Trong Vu & Long Pham - 1-25 Novelties and Benefits of Fintech in the Financial Industry
by Ivana Martinčević & Sandra Črnjević & Igor Klopotan - 1-26 Demystifying the Effect of Flow Experience for Mobile App-Based E-Services: A Moderated Mediation Study
by Md Rifayat Islam Rushan & S. S. M. Sadrul Huda & S. S. M. Sadrul Huda - 1-29 Drivers of Social Media Networking Site Continuance Intention in Jordan and South Africa: Do National Cultural Differences Matter?
by Daniel K. Maduku & Emad A. Abu-Shanab
October 2021, Volume 13, Issue 4
- 1-15 Measuring Customer Satisfaction With the University Front Line Services Using Association Rules
by Frederick Flores Patacsil & Kristen Bhing Villanueva Salvio - 16-38 Web Service Discovery Approaches for Dynamic Mobile Environment: A Systematic Literature Review
by Salisu Garba & Radziah Mohamad & Nor Azizah Saadon - 39-59 Application of Morphosyntactic Cues in Detection of GOAL Semantic Role
by Nives Mikelic Preradovic & Tomislava Lauc & Danijela Unic - 60-76 Fear of Missing Out Among Adolescents: Formulating Big Five Personality Traits to Smartphone Addiction
by Muhammad Ashraf Fauzi & Nur Muneerah Kasim & Norazha Paiman - 77-87 Healthcare Information Technology: Fast and Accurate Information Access vs. Cyber-Security
by Maja Baretić & Nikola Protrka - 88-104 The Impact of Chatbots in Driving Digital Transformation
by Hyrmet Mydyti & Arbana Kadriu - 105-119 Evaluating and Exploring Successful Disruptive Innovation in the Aviation Industry From the Perspective of Consumers: A Comprehensive Content Analysis of Low-Cost Carrier Passengers' Word of Mouth
by Gang-Hoon Seo
July 2021, Volume 13, Issue 3
- 1-27 Examining the Factors Influencing the Intention to Adopt Cloud ERP Systems by SMEs in Jordan
by Ahmad Ibrahim Habahbeh & Ahmad Hamza Obidat - 28-49 Board Information Technology Governance and Business Agility: An Empirical Analysis Among Bosnian Enterprises
by Admir Kozlica - 50-70 The Impact of Services Quality Factors on Improving Actual Used for Mobile Application: Customer Engagement as Mediating Variable
by Samer Alhawari & Khaled Mahmoud Al. Shawabkeh - 71-85 Segmentation Approach for Athleisure and Performance Sport Retailers Based on Data Mining Techniques
by Sunčica Rogić & Ljiljana Kašćelan - 86-116 E-Government in the Republic of Croatia: Current State and Challenges
by Denis Hrestak
April 2021, Volume 13, Issue 2
- 1-20 Enterprise Crowdsourcing and Organizational Culture: Lessons From an Engineering Consultancy
by Ada Scupola & Hanne Westh Nicolajsen - 21-42 Typology of Digital Business Models in Tourism
by Helena Zentner & Mario Spremić - 43-59 Supply Chain Management Supported by E-Invoicing: Cluster Analysis Approach to E-Invoicing
by Amir Klinčar & Jovana Zoroja - 60-72 A Study on Behavior Intention to Adopt Mobile Banking Apps
by Phan Dai Thich - 73-89 Patient-Physician Communication in Depression: The Role of a Mobile Solution Using Messaging Services
by Ana Margarida Pisco Almeida & Margarida Figueiredo-Braga & Hugo Almeida
January 2021, Volume 13, Issue 1
- 1-14 “Hey Alexa, Let's Shop”: Millennials' Acceptance of Voice-Activated Shopping
by Katelyn Sorensen & Jennifer Johnson Jorgensen - 15-30 Differences of E-Learning Systems With the Focus on Moodle and Blackboard Systems
by Krešimir Buntak & Maja Mutavdžija & Matija Kovačić - 31-44 Using Bibliometric Analysis to Measure and Understand the Gender Gap in Published Computing Books: Gender Gap in Computer Science
by Arbana Kadriu & Kosovare Sahatqija & Lejla Abazi-Bexheti - 45-59 Usage Behaviors on Snapchat, Instagram, and WhatsApp: Between-Group Analyses
by Abdullah J. Sultan - 60-76 Trends in the Online Booking of Hotel Accommodation
by Tina Vukasović & Vlaho Mihač
October 2020, Volume 12, Issue 4
- 1-23 Drivers of Global Social Network Adoption: A Technology-Organisation-Environment Perspective
by Muftawu Dzang Alhassan & Ibrahim Osman Adam & Clement Nangpiire - 24-41 User Perceptions of the Security of Mobile Applications
by Yasmeen Elsantil - 42-59 Predicting University Students' Adoption of Mobile News Applications: The Role of Perceived Hedonic Value and News Motivation
by Amit Mittal & Arun Aggarwal & Ruchi Mittal - 60-70 Do Users Sacrifice Security for Speed and Ease-of-Use on Smartphones?: A Case Study on Attitude
by Tolga Pusatli & Murat Koyuncu & Mahir Nakip - 71-84 What Drives Electronic Word of Mouth and Purchase in Social Commerce?
by Youngkeun Choi
July 2020, Volume 12, Issue 3
- 1-17 Impact of Power Distance and Uncertainty Avoidance on the Adoption of Electronic Government Services
by Isaac Kofi Mensah - 18-37 Cultural Challenges of E-Learning Experiences: An Exploratory Research
by Wijdène Ouerghi Latrous & Manel Khadraoui - 38-59 Proposed Approach for Enhancing Adoption of E-Government Services Using AHP and PROMETHEE
by Abeer Mosaad Ghareeb & Nagy Ramadan Darwish & Hesham Ahmed Hefney - 60-84 An Economic Incentive-Based Risk Transfer Approach for Defending Against DDoS Attacks
by Amrita Dahiya & Brij B. Gupta - 85-96 E-Government in Croatia: Percieved Quality and Obstacles Among Younger Users
by Jovana Zoroja & Ivan Strugar & Božidar Jaković
April 2020, Volume 12, Issue 2
- 1-14 Employee Information Security Practices: A Framework and Research Agenda
by Eli Hustad & Frode Mathias Bekkevik & Ole Reidar Holm & Polyxeni Vassilakopoulou - 15-39 User-Centered Gamification: The Case of IoT-Enabled Energy Conservation at Work
by Dimosthenis Kotsopoulos & Cleopatra Bardaki & Thanasis G. Papaioannou & Katerina Pramatari & George D. Stamoulis - 40-58 Multimedia Content's Brokerage: An Information System Based on LeSiM
by Ioannis Karydis & Andreas Kanavos & Spyros Sioutas & Markos Avlonitis & Nikos Karacapilidis - 59-78 Identifying the Ideal Types of Online Shoppers: A Qualitative Analysis of Online Shopping
by Eeva Kettunen & Tiina Kemppainen & Matias Lievonen & Markus Makkonen & Lauri Frank & Tuomas Kari - 79-96 Automated Analysis and Interrelation of Legal Elements Based on Text Mining
by Zoi Lachana & Michalis Avgerinos Loutsaris & Charalampos Alexopoulos & Yannis Charalabidis
January 2020, Volume 12, Issue 1
- 1-20 The Significance of Blockchain Technology in Digital Transformation of Logistics and Transportation
by Zvonko Merkaš & Davor Perkov & Vesna Bonin - 21-38 A Novel Approach to Detect Spam and Smishing SMS using Machine Learning Techniques
by Ankit Kumar Jain & Sumit Kumar Yadav & Neelam Choudhary - 39-56 Predictors of e-service Consumption in a Highly Productive Brazil-Russia-India-China-South Africa Region Sample
by Kenneth David Strang & Narasimha Rao Vajjhala - 57-79 Customer Satisfaction with Online Food Ordering Portals in Qatar
by Parameshwar Ganapathi & Emad Ahmed Abu-Shanab - 80-96 Expectations and Experiences of Implementing a Mobile Secure Communication Application
by Tuomas Kari & Markus Makkonen & Lauri Frank & Eeva Kettunen
October 2019, Volume 11, Issue 4
- 1-15 Mechanism of Continuance Usage of a Mobile Terminal: Perspective of Individual Behavior Nature and Social Influence
by Aoshuang Li & Xiaodong Yang & Feng Guo - 16-38 Dynamic Policy Attribute Based Encryption and its Application in Generic Construction of Multi-Keyword Search
by Mamta & Brij B. Gupta & Syed Taqi Ali - 39-55 Perceived Personalization, Privacy Concern, e-WOM and Consumers' Click Through Intention in Social Advertising
by Debora Dhanya A & Uma Pricilda Jaidev - 56-66 A Comparative Cross-temporal Study on the Acceptance of Multiple Mobile Entertainment Services among Young Japanese Users
by Qazi Mahdia Ghyas & Fumiyo N. Kondo - 67-78 The Study of Antecedents of Aesthetic Experience and Consumer Purchase Intention in Social Commerce
by Youngkeun Choi
July 2019, Volume 11, Issue 3
- 1-18 The Degree of Internationalization and the Use of Social Media in Marketing Communication: The Case of SMEs in Poland
by Malgorzata Bartosik-Purgat & Barbara Jankowska - 19-33 Generations on New Technologies in Retail Banking in the Context of Knowledge Economy
by Małgorzata Kieżel & Magdalena Stefańska - 34-47 The 4th Industrial Revolution: Business Models and Evidence From the Field
by Carlo Bagnoli & Francesca Dal Mas & Maurizio Massaro - 48-60 Prosumers: Key Factors for Successful Filmmaking Crowdfunding Projects
by Mina Fanea-Ivanovici - 61-77 Accounting Treatment of Intangible Assets - Analysis of Computer Programming Companies
by Ana Rep
April 2019, Volume 11, Issue 2
- 1-21 Towards Privacy Risk Analysis in Android Applications Using Machine Learning Approaches
by Kavita Sharma & B. B. Gupta - 22-42 An Ontology based Framework for E-Government Regulatory Requirements Compliance
by M. Mahmudul Hasan & Dimosthenis Anagnostopoulos & George Kousiouris & Teta Stamati & Peri Loucopoulos & Mara Nikolaidou - 43-55 Evaluating Self-Management Features for Mobile Applications
by Puneet Kumar Aggarwal & P.S. Grover & Laxmi Ahuja - 56-70 Early Warning Systems in Industry 4.0: A Bibliometric and Topic Analysis
by Tine Bertoncel & Maja Meško - 71-87 A Literature Review of User Satisfaction Models Towards Information System Success
by Maria Antonopoulou & Theodore Kotsilieris
January 2019, Volume 11, Issue 1
- 1-23 Customer Trust and Purchase Intention: How Do Primary Website Service Quality Dimensions Matter in the Context of Luxury Hotels in Vietnam
by Le Van Huy & Nguyen Huu Thai Thinh & Long Pham & Cindy Strickler - 24-35 A Structured Analysis of mGovernment Apps and User Engagement
by Rhoda C. Joseph - 36-49 Technology-Enabled Value Co-Creation and Technology-Driven Service Design: A Conceptual Framework and Research Proposition
by Ming-Hsiung Hsiao - 50-67 Developing and Validating Measurement Instrument for Various Aspects of Digital economy: e-Commerce, e-Banking, e-Work and e-Employment
by Nikolina Žajdela Hrustek & Renata Mekovec & Igor Pihir - 68-82 Defining Social Business Process Management: A Delphi Study
by Dalia Suša Vugec
October 2018, Volume 10, Issue 4
- 1-17 Retailing Mobile App Usefulness: Customer Perception of Performance, Trust and Tension Free
by Sunday Adewale Olaleye & Jari Salo & Ismaila Temitayo Sanusi & Adekunle O. Okunoye - 18-39 Mobile Application Diffusion and Success: An Interpretative Approach to Influential Factors
by Nastaran Hajiheydari & Jose Rodolfo Hernandez-Carrion & Mahdi Ashkani - 40-60 Examining the Role of Mobile Self-Efficacy in the Word-of-Mouth / Mobile Product Reviews Relationship
by Christopher P. Furner & Robert Zinko & Zhen Zhu - 61-73 Men vs. Women: Study of Online Shopping Habits and Factors Influencing Buying Decisions in Bahrain
by Ali Hussein Zolait & Safeya Mohamed Isa & Hala Mahmood Ali & Veera Pandiyan Kaliani Sundram - 74-100 A Hybrid System to Support the Psychological Intervention for Children With Autism: A Proposal Based on Knowledge Modeling and Intelligent Technologies
by Vladimir Robles-Bykbaev & Jorge Galán-Mena & Martín López-Nores & Yaroslava Robles-Bykbaev & Javier Cornejo-Reyes & Diego Quisi-Peralta & José Pazos-Arias & Diego Lima-Juma & Verónica Cevallos León-Wong
July 2018, Volume 10, Issue 3
- 1-18 Design Shortcomings in E-Service Enrolment Processes: Recommendations From an HCI Perspective
by Chris Porter - 19-41 A Communication Platform for Group Decision Support System: Based Web Services and Multicriteria Method
by Mounya Abdelhadi & Djamila Hamdadou & Nabil Menni - 42-60 A Secure Cloud Based Digital Signature Application for IoT
by Sahar A. El-Rahman & Daniyah Aldawsari & Mona Aldosari & Omaimah Alrashed & Ghadeer Alsubaie - 61-83 Survey on DDoS Attacks and Defense Mechanisms in Cloud and Fog Computing
by Deepali Chaudhary & Kriti Bhushan & B.B. Gupta - 84-101 Advantages and Obstacles of Electronic Commerce in Sports Footwear
by Blaženka Knežević & Boris Šantić & Ivan Novak
April 2018, Volume 10, Issue 2
- 1-16 Who Spends the Highest Penny in Online Shopping?
by Prateek Kalia - 17-35 An Empirical Investigation of the Impact of Demographic Factors on E-Government Services Adoption
by Isaac Kofi Mensah & Jianing Mi - 36-57 From Mobile Service Quality Evaluation to E-Word-Of-Mouth: What Makes the Users of Mobile Banking Applications Speak About the Bank?: The Moderating Role of Brand Reputation
by Amira Trabelsi Zoghlami & Karim Ben Yahia & Sarra Berraies - 58-74 Taxonomy of Distributed Denial of Service (DDoS) Attacks and Defense Mechanisms in Present Era of Smartphone Devices
by Kavita Sharma & B. B. Gupta
January 2018, Volume 10, Issue 1
- 1-12 Social Media Utilization for the Service Innovation: Case Study of Danish Companies
by Lene Tolstrup Sørensen & Morten Falch - 13-33 Willingness to Pay and Disposition Toward Paying for Apps: The Influence of Application Reviews
by Christopher P. Furner & Robert Zinko - 34-46 Enterprise Social Media: Ethnographic Research on Communication in Entrepreneurial Teams
by Datis Khajeheian - 47-66 A Novel Approach of Study of Universal E-Contract Framework for Ecommerce
by Biswajit Tripathy & Jibitesh Mishra
October 2017, Volume 9, Issue 4
- 1-23 Exploring Constrained Creative Communication: The Silent Game as Model for Studying Online Collaboration
by Jannick Kirk Sørensen - 24-40 Virtualization of University Education: The Impact of ICT-Mediated Learning Environment on Students' Performance
by Samuel Adu Gyamfi & Patrick Ohemeng Gyaase - 41-54 Factors Influencing Non-native Parents to Use Educational e-Services: A Case Study of Preschools in A Swedish Municipality
by Gomathi Thangavel & Elham Rostami & M. Sirajul Islam - 55-69 Exploring the Use of Cloud Computing Systems in Tertiary Education: The Lived Experiences of Faculty Members
by Joseph Kwame Adjei
July 2017, Volume 9, Issue 3
- 1-21 Understanding the Adoption of Voice Activated Personal Assistants
by Abide Coskun-Setirek & Sona Mardikyan - 22-37 A Hedonic Analysis of Consumer Demand for Mobile Value-Added Services: A Structural Equation Modelling Approach
by Ming-Hsiung Hsiao & Liang-Chun Chen - 38-61 How Consumer Attitudes Improve Repurchase Intention
by Donald Amoroso & Pajaree Ackaradejruangsri - 62-72 User-Based Perspective on Cost as a Limiting Factor to Conference Call Technology Use in Higher Education: The University of Cape Coast Experience
by Francis Xavier Kofi Akotoye
April 2017, Volume 9, Issue 2
- 1-22 Mobile Banking Roll-out in Egypt: Antecedences of Mobile Banking Adoption
by Tamer Abbas Awad & Yasmine Salah AlDin Dessouki - 23-43 Exploratory Study of Internet Banking Technology Adoption
by Rahmath Safeena & Abdullah Kammani & Hema Date - 44-58 Innovative Business Models for E-Learning Entrepreneurs
by Arunasalam Sambhanthan & Vidyasagar Potdar - 59-74 The Use of Mobile Applications in Shopping: A Focus on Customer Experience
by Marko Mäki & Teemu Kokko
January 2017, Volume 9, Issue 1
- 1-17 Transforming Healthcare through Entrepreneurial Innovations: An Institutional View
by Arto Wallin - 18-34 Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare
by Katriina Lahtinen & Satu Aaltonen & Marika Järvinen & Outi Teittinen & Mikko Pirttimäki - 35-56 Loyalty Programme and Meta-Services: Insights from the Case of Airline Alliances
by Pierre-Yves Léo & Vikrant Janawade & Jean Philippe - 57-75 Actors in the Emerging Internet of Things Ecosystems
by Seppo Leminen & Mervi Rajahonka & Mika Westerlund
October 2016, Volume 8, Issue 4
- 1-19 The Potential of Workshops vs Blogs for User Involvement in Service Innovation
by Hanne Westh Nicolajsen & Flemming Sørensen & Ada Scupola - 20-34 Online Review Site Data in Service Innovation
by Tuomo Eloranta - 35-47 Gamification as an Enabler of Mutual Learning in Complex Health Care Systems
by Johanna Leväsluoto & Jouko Heikkilä & Joona Tuovinen & Kaupo Viitanen - 48-64 ICT-based or ICT-centric?: Embodiment and Cognition in a Service Recovery of a Web Service Encounter
by Jannick Kirk Sørensen
July 2016, Volume 8, Issue 3
- 1-19 Why Controls Are Used in Platform Ecosystems?: An Analytic Hierarchy Process Approach to Rank Roles of Control Mechanisms in Platform Ecosystems
by Sandip Mukhopadhyay & Shahrokh Nikou & Harry Bouwman - 20-37 Modeling Loyalty Intention and Word-of-Mouth Behavior towards Fast Moving Technology Products (FMTP)
by Swagato Chatterjee - 38-52 The Effect of Privacy Concerns on the Purchasing Behavior among Malaysian Smartphone Users
by Zakariya Belkhamza & Mohd Adzwin Faris Niasin & Sidah Idris - 53-70 Adoption of e-Government Services: Exploring the Case of Electronic Tax Filing
by Nabila Nisha & Mehree Iqbal & Afrin Rifat & Sherina Idrish
April 2016, Volume 8, Issue 2
- 1-20 Modeling Place: Usage of Mobile Data Services and Applications within Different Places
by Homer Papadopoulos - 21-37 The Impact of Media Richness on the Usage of Web 2.0 Services for Knowledge Transfer
by Albert Gyamfi - 38-53 Behavioural Intention to Use Mobile Entertainment Services among Bangladeshi Students
by Qazi Mahdia Ghyas & Fumiyo N. Kondo - 54-70 The Relationship between Service Quality Dimensions, Customer Satisfaction and Loyalty in Technology based Self Service Banking
by Rajiv Sindwani & Manisha Goel
January 2016, Volume 8, Issue 1
- 1-17 The Effects of Customer Perceived Employee Support on Self-Efficacy and Behavioral Intentions: The Roles of Service Complexity and Choice Freedom
by Shunzhong Liu - 18-36 Platform as a Strategy: Collective Innovation in Mobile Payment Ecosystem
by Junying Zhong & Marko Nieminen - 37-46 An Empirical Investigation on Terrestrial and Online Gamblers' Perceptions towards e-Gambling Activities
by Vaggelis Saprikis - 47-63 Designing Smart Home Environments for Unobtrusive Monitoring for Independent Living: The Use Case of USEFIL
by Homer Papadopoulos
October 2015, Volume 7, Issue 4
- 1-16 Service Characteristics in Transition: Influence of Transition from Traditional Health Services to e-Health Services in Service Characteristics
by Raija Järvinen & Uolevi Lehtinen - 17-29 Customer Value Dimensions in E-Healthcare Services: Lessons from Finland
by Kirsti Lindberg-Repo & Apramey Dube - 30-43 eHealth Service Modeling for Developing Country: A Case of Emergency Medical Service for Elderly in Asia
by Vatcharapong Sukkird & Kunio Shirahada - 44-56 Activity of the Elderly in an Eight-Week Case Study: A Health Enchancing Tablet-Based Service
by Reija Kuoremäki & Marita Poskiparta - 57-72 Analysing E-Services and Mobile Applications with Companied Conjoint Analysis and fMRI Technique
by Jarmo Heinonen
July 2015, Volume 7, Issue 3
- 1-17 Mobile Service Capabilities: Evidence from a Ghanaian Mobile Service Provider
by Joseph Budu & Richard Boateng - 18-30 Mobile Banking Adoption in the United States: A Structural Equation Modeling Analysis
by Michel N. Engwanda - 31-47 Identifying the Contemporary Status of E-Service Sustainability Research
by Ali Husnain & Anders Avdic - 48-69 What We Know and Do Not Know About Mobile App Usage and Stickiness: A Research Agenda
by Christopher P. Furner & Pradeep Racherla & Jeffrey S. Babb
April 2015, Volume 7, Issue 2
- 1-24 Mobile e-Services: State of the Art, Focus Areas, and Future Directions
by Dan Johansson & Karl Andersson - 25-42 Exploring the Degree of Consumer Readiness for Self Service Technologies
by Maria Tsourela & Manos Roumeliotis - 43-67 Citizen Relationship and Grievance Management System (CiR&GMS) through Multi-Channel Access for e-Government Services: A Case from India
by Velamala Ranga Rao - 68-81 Consumers in Information Technology Enabled Service Encounters: Perceptions and Tradeoffs in Multi-Channel Interactions
by Tuure Tuunanen
January 2015, Volume 7, Issue 1
- 1-21 Eco-Apps: Design to Influence Environmentally Friendly Behavior
by Eli Typhina - 22-49 E-Government Service Research Development: A Literature Review
by M. Mahmudul Hasan - 50-64 M-Government for Emergency Notifications
by Rhoda C. Joseph & Roderick L. Lee
October 2014, Volume 6, Issue 4
- 1-15 Factors Influencing the Adoption of Mobile Banking in India
by Sindhu Singh & R. K. Srivastava - 16-27 An Exploratory Study of Government Websites Usability in Jordan
by Bader Methqal Al Fawwaz & Vanja Garaj & Wamadeva Balachandran - 28-42 Web vs. Mobile: Comparing Trading Performance in Stationary and Mobile Settings
by Tobias T. Kranz & Florian Teschner & Christof Weinhardt - 43-65 Assistive Technology For Night Blind Tourist: A Mobile Application Approach
by ObaidUllah Owais Khan & Kamran Ahsan & Abdul Salam
July 2014, Volume 6, Issue 3
- 1-17 Gender Differences in Advanced Mobile Services Acceptance: M-Location and M-Social Media
by Alicia Rodriguez Guirao & Carolina Lopez Nicolas & Harry Bouwman - 18-33 The Role of Individual-Media Relationship and Consumer Personal Factors on Spanish Teenagers' Mobile Social Networking Sites Usage
by Carla Ruiz-Mafé & Silvia Sanz-Blas & José Martí-Parreño - 34-47 Drivers of Mobile Application Acceptance by Consumers: A Meta Analytical Review
by Francisco-Jose Molina-Castillo & Angel-Luis Meroño-Cerdan - 48-66 Digital Entrepreneurship in a Traditional Production Firm: A Longitudinal Case Study
by Martin Hannibal & Erik S. Rasmussen
April 2014, Volume 6, Issue 2
- 1-11 Cost Effective for Erlang Traffic of Mobile Learning Over the Clouds
by Khaing Sandar Htun - 12-22 Enhancing User Experience in Financial Services
by Fatma Molu & Nur Findik & Mustafa Dalci - 23-36 Software Testing Strategy: In Conversion of Complex Financial Systems
by Fatma Molu - 37-66 User Acceptance and Mobile Payment Security
by Florian Urmetzer & Isabelle Walinski
January 2014, Volume 6, Issue 1
- 1-22 Exploration of Location-Based Services Adoption
by Brad McKenna & Tuure Tuunanen & Lesley A. Gardner - 23-43 Investigating the Role of Attitude in the Adoption of Mobile Data Services: Extended Theory of Planned Behavior
by Peter Tobbin - 44-65 A Framework for Assessing Governmental Websites Quality: The Case of Iranian Free Economic Zones Websites
by Mohammad Amin Zare & Ahad Zare Ravasan - 66-92 A Secure and Optimized Proximity Mobile Payment Framework with Formal Verification
by Shaik Shakeel Ahamad & V.N. Sastry & Siba K. Udgata
October 2013, Volume 5, Issue 4
- 1-24 Environmental Turbulence and Complexity and the Optimal Degree of Internal Open Innovation for MNCs
by J. Piet Hausberg & Alfredo Valentino & Luca Sabini - 25-39 Online Communities and Open Innovation: The Solar System Metaphor
by Alberto Francesconi & Riccardo Bonazzi & Claudia Dossena - 40-49 Building a Knowledge Experience Base for Facilitating Innovation
by Pasquale Ardimento & Vito Nicola Convertini & Giuseppe Visaggio
July 2013, Volume 5, Issue 3
- 1-24 Overcoming the Barriers to Accessing Government Online Services in Australia: The Case of Selected Non-English Speaking Migrants
by Mohammad Mohammad & Yi-Chen Lan - 25-42 Relations among Actors in Governmental Projects: The Case of Paraná mGov
by Beatriz Barreto Brasileiro Lanza & Maria Alexandra Cunha - 43-61 Determinants of Mobile Service Acceptance in Saudi Arabia: A Revised UTAUT Model
by Mutlaq B. Alotaibi - 62-84 Building a User Centric Success Factors Model for Mobile Government
by Sultan Al-masaeed & Steve Love
April 2013, Volume 5, Issue 2
- 1-21 Evaluation of Organizational E-Government Readiness in the Public Sector
by Ibrahim A. Alghamdi & Robert Goodwin & Giselle Rampersad - 22-36 A Practical Approach for Improving B2C e-Commerce Services with a Trust Capability Maturity Model
by Rath Jairak & Prasong Praneetpolgrang - 37-53 Opening Up the Smart Home: A Classification of Smart Living Service Platforms
by Fatemeh Nikayin & Mark De Reuver - 54-70 Tourism Mobile Application Usability: The Case of iTicino
by Alessandro Inversini & Lucia Violi