IDEAS home Printed from https://ideas.repec.org/a/igg/jesma0/v13y2021i2p73-89.html
   My bibliography  Save this article

Patient-Physician Communication in Depression: The Role of a Mobile Solution Using Messaging Services

Author

Listed:
  • Ana Margarida Pisco Almeida

    (University of Aveiro, Portugal)

  • Margarida Figueiredo-Braga

    (Faculty of Medicine, University of Porto, Portugal)

  • Hugo Almeida

    (Hospital Magalhães Lemos, Portugal)

Abstract

Optimizing clinical communication between patients and health professionals is a major demand, particularly in mental health; the use of digital media is creating new opportunities in this field. Messaging services can be particularly useful to enhance communication with patients with depression, between consultations, allowing the delivery of supportive messages or reminders. This paper discusses this scenario and describes a four-stage study: (1) a diagnosis of perspectives and practices, (2) a six-week SMS intervention plan, (3) a prototype of a digital application to support patients' follow-up and interaction, (4) and a survey on physicians' digital experience and predisposition to use the prototype. Results underline the potential of using messaging systems to improve communication between health professionals and patients with depression, namely when these systems are part of blended-interventions. Further research is needed, particularly regarding the adjustment of these solutions to specific target groups.

Suggested Citation

  • Ana Margarida Pisco Almeida & Margarida Figueiredo-Braga & Hugo Almeida, 2021. "Patient-Physician Communication in Depression: The Role of a Mobile Solution Using Messaging Services," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 13(2), pages 73-89, April.
    • Handle: RePEc:igg:jesma0:v:13:y:2021:i:2:p:73-89
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJESMA.2021040105
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jesma0:v:13:y:2021:i:2:p:73-89. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.