IDEAS home Printed from https://ideas.repec.org/a/igg/jesma0/v13y2021i3p86-116.html
   My bibliography  Save this article

E-Government in the Republic of Croatia: Current State and Challenges

Author

Listed:
  • Denis Hrestak

    (Rivulus, Croatia)

Abstract

The goal of this article is to present the development and use of e-government services in the Republic of Croatia. So far, there has been no systematic presentation of Croatian e-government, despite the strong momentum in the development of new electronic services in the last few years. Therefore, this article will be a good basis for further research on Croatian e-government. The article shows the historical development of e-government in Croatia, the current situation and the number of available services in and outside of the e-citizens system (which is the central place of access to Croatian e-government), and the messages that citizens can receive in their user inbox. The intensity of use of all e-government services and the intensity of the use of credentials, depending on their level of security, are shown. A survey was conducted among e-government users about their preferences for using credentials depending on the level of security they offer and ease of use. The results were compared with data on the intensity of use of individual credentials.

Suggested Citation

  • Denis Hrestak, 2021. "E-Government in the Republic of Croatia: Current State and Challenges," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 13(3), pages 86-116, July.
    • Handle: RePEc:igg:jesma0:v:13:y:2021:i:3:p:86-116
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJESMA.2021070105
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jesma0:v:13:y:2021:i:3:p:86-116. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.