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Content
2013, Volume 21, Issue 2
2013, Volume 21, Issue 1
- 1-9 The financial services cultural orientation matrix
by Stephenson, Deborah & Worthington, Steve & Russell-Bennett, Rebekah
- 10-16 Extending the use of market orientation: Transforming a charity into a business
by Chad, Paul
- 17-24 The customer engagement/value interface: An exploratory investigation
by Hollebeek, Linda D.
- 25-29 Factors moderating the impact of word of mouth for TV and film broadcasts
by Nguyen, Cathy & Romaniuk, Jenni
- 30-35 C-OAR-SE-based single-item measures for the two-stage Technology Acceptance Model
by Rossiter, John R. & Braithwaite, Bradley
- 36-42 Trust–commitment as a mediator of the celebrity endorser–brand equity relationship in a service context
by Dwivedi, Abhishek & Johnson, Lester W.
- 43-51 Exploring a functional approach to attitudinal brand loyalty
by Russell-Bennett, Rebekah & Härtel, Charmine E.J. & Worthington, Steve
- 52-58 Do radio stations in New Zealand target successfully?
by Winchester, Maxwell & Lees, Gavin
- 59-65 Empirical evidence of repertoire size
by Banelis, Melissa & Riebe, Erica & Rungie, Campbell M.
- 66-74 The relationship between electronic word-of-mouth motivations and message characteristics: The sender’s perspective
by Yap, Kenneth B. & Soetarto, Budi & Sweeney, Jillian C.
2012, Volume 20, Issue 4
- 235-241 Improving firm performance through NPD: The role of market orientation, NPD orientation and the NPD process
by Reid, Mike & Brady, Erica
- 242-249 An empirical investigation of the relationship between personality traits, prestige sensitivity, and fashion consciousness of Generation Y in Australia
by Casidy, Riza
- 250-259 Market environment, assortment policy, and performance of small retailers
by Cadeaux, Jack & Dubelaar, Chris
- 260-267 An exploratory study into the role and interplay of intrinsic and extrinsic cues in Australian consumers’ evaluations of fish
by Lawley, Meredith & Birch, Dawn & Hamblin, Denise
- 268-274 All quiet on the Western front? Empirical evidence on the “War” between Marketing Managers and Sales Managers
by Massey, Graham R.
- 275-281 Service backstage visibility and the corresponding perceived values in the process of service delivery
by Huang, Yu-Ying
- 282-296 A critical review of classical conditioning effects on consumer behavior
by Pornpitakpan, Chanthika
- 297-302 Brand avoidance, genetic modification, and brandlessness
by Lee, Michael Shyue Wai & Conroy, Denise & Motion, Judith
- 303-313 The determinants of customer trust in buyer–seller relationships: An empirical investigation in rural India
by Kareem Abdul, Waheed & Gaur, Sanjaya S. & Peñaloza, Lisa N.
2012, Volume 20, Issue 3
- 181-184 Roger Layton and the early history of marketing at the University of New South Wales
by Glaser, Stan
- 185-189 Roger A. Layton and marketing systems theory
by Wilkinson, Ian
- 190-194 Marketing systems, the Ring Cycle, and the Layton Effect
by Shultz, Clifford J.
- 198-200 Roger Layton’s contributions to marketing
by Wind, Jerry (Yoram)
- 204-206 Looking up to Layton: The case of higher degree research
by Young, Louise & Jackson, Laurel
- 207-210 Marketing – As it once was, and, perhaps, might one day be!
by Layton, Roger
- 211-217 Consumer innovativeness influence on really new product adoption
by Chao, Chih-Wei & Reid, Mike & Mavondo, Felix T.
- 218-223 Some philosophical problems for service-dominant logic in marketing
by Wright, Malcolm & Russell, Deborah
- 224-233 Examining market entry mode strategies via resource-based and institutional influences: Empirical evidence from a region-within-country economy context
by O’Cass, Aron & Ngo, Liem Viet & Heirati, Nima
2012, Volume 20, Issue 2
- 113-121 Antecedents and consequences of strategic price management: An analysis in the New Zealand industrial service context
by Indounas, Kostis & Roth, Stefan
- 122-126 Re-thinking and re-tooling the social marketing mix
by Gordon, Ross
- 127-135 Towards a better understanding of fashion clothing involvement
by Hourigan, Sally Rebecca & Bougoure, Ursula-Sigrid
- 136-146 The effects of market orientation, technological opportunism, and e-business adoption on performance: A moderated mediation analysis
by Voola, Ranjit & Casimir, Gian & Carlson, Jamie & Anushree Agnihotri, M.
- 147-157 Intranet portals: Marketing and managing individuals’ acceptance and use
by Neill, William D. & Richard, James E.
- 158-163 Australian franchising research: Review, synthesis and future research directions
by Wright, Owen & McAuley, Andrew
- 164-170 Reasons for switching service providers
by East, Robert & Grandcolas, Ursula & Riley, Francesca Dall’Olmo & Lomax, Wendy
- 171-177 Value-for-money perceptions of supermarket and private labels
by Nenycz-Thiel, Magda & Romaniuk, Jenni
2012, Volume 20, Issue 1
- 3-8 Assessing the validity of brand equity constructs
by Menictas, Con & Wang, Paul Z. & Louviere, Jordan J.
- 9-15 Making a face: Graphical illustrations of managerial stances toward customer creativity
by Campbell, Colin L. & Berthon, Pierre R. & Pitt, Leyland F. & McCarthy, Ian & Plangger, Kirk
- 16-23 Mum or bub? Which influences breastfeeding loyalty
by Parkinson, Joy & Russell-Bennett, Rebekah & Previte, Josephine
- 24-27 Toddler milk advertising in Australia: Infant formula advertising in disguise?
by Berry, Nina J & Jones, Sandra C & Iverson, Don
- 28-36 An e-retailing assessment of perceived website-service innovativeness: Implications for website quality evaluations, trust, loyalty and word of mouth
by O’Cass, Aron & Carlson, Jamie
- 37-47 Personal values and mall shopping behavior: The mediating role of attitude and intention among Chinese and Thai consumers
by Cai, Yuanfeng & Shannon, Randall
- 48-58 Store brand proneness: Effects of perceived risks, quality and familiarity
by Sheau-Fen, Yap & Sun-May, Leong & Yu-Ghee, Wee
- 59-64 Cultural values and higher education choices: Chinese families
by Lee, Christina Kwai Choi & Morrish, Sussie C.
- 65-72 Predicting first year student transfer intentions: Do relationships matter?
by Raciti, Maria M.
- 73-79 Cognitive and affective trust between Australian exporters and their overseas buyers
by Zur, Andrew & Leckie, Civilai & Webster, Cynthia M.
- 80-88 Exploring regional differences in Chinese consumer acceptance of new mobile technology: A qualitative study
by Song, Jinzhu & Drennan, Judy C. & Andrews, Lynda M.
- 89-96 Brand personality factor based models: A critical review
by Avis, Mark
- 97-107 Drivers of satisfaction and dissatisfaction for overseas service customers: A critical incident technique approach
by Bianchi, Constanza & Drennan, Judy
2011, Volume 19, Issue 4
- 223-229 A novel romance: The Technology Acceptance Model with emotional attachment
by Read, Wayne & Robertson, Nichola & McQuilken, Lisa
- 230-237 Effects of multiple endorsements and consumer–celebrity attachment on attitude and purchase intention
by Ilicic, Jasmina & Webster, Cynthia M.
- 238-246 Mobile phone feature preferences, customer satisfaction and repurchase intent among male users
by Haverila, Matti
- 247-256 Antecedents of materialism and compulsive buying: A life course study in Australia
by Weaver, S. Todd & Moschis, George P. & Davis, Teresa
- 257-266 Retail buyers’ decision-making and buy national campaigns
by Insch, Andrea & Prentice, Rebecca S. & Knight, John G.
- 267-280 Documentation and continuous development of processes for customer management: Implications for profitable growth
by Aspara, Jaakko
- 281-292 Pseudo panels as an alternative study design
by Frethey-Bentham, Catherine
2011, Volume 19, Issue 3
- 137-147 What do managers’ survey responses mean and what affects them? The case of market orientation and firm performance
by Rong, Baiding & Wilkinson, Ian F.
- 168-173 Retail tobacco distribution in Australia: Evidence for policy development
by Burton, Suzan & Clark, Lindie & Heuler, Stefanie & Bollerup, Jette & Jackson, Kristina
- 174-180 Young adult smokers’ perceptions of cigarette pack innovation, pack colour and plain packaging
by Moodie, Crawford & Ford, Allison
- 181-188 The impact of Australia’s new graphic cigarette packet warnings on smokers’ beliefs and attitudes
by Miller, Caroline L. & Hill, David J. & Quester, Pascale G. & Hiller, Janet E.
- 189-195 “You wouldn’t know it had alcohol in it until you read the can”: Adolescents and alcohol-energy drinks
by Jones, Sandra C.
- 196-202 Maximum consumption: Heavy quantity drinking amongst university students
by Robertson, Kirsten & Forbes, Sarah
- 203-211 Vulnerable consumers and debt: Can social marketing assist?
by Brennan, Linda & Zevallos, Zuleyka & Binney, Wayne
- 212-222 Reducing barriers to sun protection – Application of a holistic model for social marketing
by McLeod, Geraldine & Insch, Andrea & Henry, James
2011, Volume 19, Issue 2
- 77-84 Do target and non-target ethnic group adolescents process advertisements differently?
by Butt, Muhammad Mohsin & de Run, Ernest Cyril
- 85-92 The Eight Pillars of WOM management: Lessons from a multiple case study
by Williams, Martin & Buttle, Francis
- 93-99 The nature and incidence of private label rejection
by Nenycz-Thiel, Magda & Romaniuk, Jenni
- 100-107 How exporters’ and intermediaries’ resources influence export performance
by Theingi, & Purchase, Sharon
- 108-114 Trading-up mass-market goods to luxury products
by Heine, Klaus & Phan, Michel
- 115-121 Marketing education in Australia before 1965
by Ellis, Robert B. & Waller, David S.
- 122-130 Approaching what we hope for and avoiding what we fear: A study of women’s concern with visible signs of skin aging
by Sobh, Rana
- 131-136 A comparison of print advertisements from Australia and Croatia
by Zubcevic, Nives & Luxton, Sandra
2011, Volume 19, Issue 1
- 1-6 Discrepancies of positive and negative consumption expectations in high risk drinking experiences
by Baird, Michael & Ouschan, Robyn & Phau, Ian
- 7-13 Halo effects of tourists’ destination image on domestic product perceptions
by Lee, Richard & Lockshin, Larry
- 14-21 Understanding choice-goal compatibility, dissonance and decision satisfaction
by Shao, Wei & Shao, Guanglin
- 22-29 The role of fairness in modelling customer choice
by Mathies, Christine & Gudergan, Siegfried P.
- 30-39 The effect of store image and service quality on brand image and purchase intention for private label brands
by Wu, Paul C.S. & Yeh, Gary Yeong-Yuh & Hsiao, Chieh-Ru
- 43-51 Strategic and tactical alliances: Do environmental non-profits manage them differently?
by Polonsky, Michael Jay & Lefroy, Kathryn & Garma, Romana & Chia, Norman
- 52-57 Implementation of environmental sustainability in business: Suggestions for improvement
by Brennan, Linda & Binney, Wayne & McCrohan, Janelle & Lancaster, Narelle
- 58-64 Promoting youth smokefree behaviour: An evaluation of a social norms campaign
by Hoek, Janet & Newcombe, Rhiannon & Walker, Sue
- 65-70 Seeking the pleasure zone: Understanding young adult’s intoxication culture
by Fry, Marie-Louise
- 71-75 “At least I’m not drink-driving”: Formative research for a social marketing campaign to reduce drug-driving among young drivers
by Barrie, Lance R. & Jones, Sandra C. & Wiese, Elizabeth
2010, Volume 18, Issue 4
- 199-205 Experiences of brands and national identity
by Bulmer, Sandy & Buchanan-Oliver, Margo
- 206-213 The role of behavioral, normative, and control beliefs in the consumption of Australian products and services by Chinese consumers
by Smith, Joanne R. & Liu, Shuang & Liesch, Peter & Callois, Cindy & Yi, Ren & Daly, Stephanie
- 214-221 The influence of failure severity and employee effort on service recovery in a service guarantee context
by McQuilken, Lisa
- 222-232 An empirical analysis of the retention of dissatisfied business services customers using structural equation modelling
by Yanamandram, Venkata & White, Lesley
- 236-247 Practices as markets: Value co-creation in e-invoicing
by Korkman, Oskar & Storbacka, Kaj & Harald, Bo
- 248-255 Systemic and service dominant socio-economic development: Legal, judicial and market capacity building in Bangladesh
by Pecotich, Anthony & Rahtz, Don R. & Shultz, Clifford J.
- 256-263 Opportunism in co-production: Implications for value co-creation
by Ertimur, Burçak & Venkatesh, Alladi
2010, Volume 18, Issue 3
- 113-119 Marketing accountability and marketing’s stature: An examination of senior executive perspectives
by O’Sullivan, Don & Butler, Patrick
- 120-131 Social and spatial influence of customers on other customers in the social-servicescape
by Tombs, Alastair G. & McColl-Kennedy, Janet R.
- 132-137 The Effect of option choice framing on short-term regret from actions/inactions: Implications for marketing strategies
by Pornpitakpan, Chanthika
- 138-144 A latent analysis of images and words in wine choice
by Jarvis, Wade & Mueller, Simone & Chiong, Kathleen
- 145-150 Market share is correlated with word-of-mouth volume
by Uncles, Mark D. & East, Robert & Lomax, Wendy
- 151-158 Ambivalence and involvement in the satisfaction–repurchase loyalty relationship
by Tuu, Ho Huy & Olsen, Svein Ottar
- 161-164 Has research in marketing lost its way?
by Roberts, John H.
- 165-167 Is marketing academia losing its way? It depends where you look
by Uncles, Mark D.
- 168-170 Is marketing academia losing its way? Linking with practitioners
by Sweeney, Jillian C.
- 171-173 Is marketing academia losing its way? – A commentary from a German perspective
by Kleinaltenkamp, Michael
- 174-176 Is academic marketing losing its way? Embrace intermediaries
by Lilien, Gary L.
- 177-178 Academic interface with marketing practice: Leading and following and not losing the way?
by Brodie, Roderick J.
- 181-182 Marketing spending strategy in recessions
by Lilien, Gary L. & Srinivasan, Raji
- 183-185 Recession or mutation? Post-recovery appeal of major consumer brands
by Tixier, Daniel
- 186-189 An international perspective on the moral maturity of marketers
by Falkenberg, Andreas W.
- 190-194 The consumer, politics and everyday life
by Devinney, Timothy M.
- 195-197 Who do you think you are? An examination of how systems thinking can help social marketing support new identities and more sustainable living patterns
by Conroy, Denise M. & Allen, Will
2010, Volume 18, Issue 2
- 49-56 Marketing’s strategic influence in Australian firms: A review and survey
by Merlo, Omar & Auh, Seigyoung
- 57-65 Customer-oriented behaviour of front-line service employees: The need to be both willing and able
by Pimpakorn, Narumon & Patterson, Paul G.
- 66-73 A conceptual exploration of the strategic factors driving new brand entry decisions and their success
by Chmielewski, Danielle A.
- 74-80 Understanding consumer intention to use mobile services
by Revels, Janeaya & Tojib, Dewi & Tsarenko, Yelena
- 81-92 Influential factors of player’s loyalty toward online games for achieving commercial success
by Lee, Cheng-Wen
- 93-104 Eating clean and green? Investigating consumer motivations towards the purchase of organic food
by Smith, Samantha & Paladino, Angela
- 105-111 Correcting the illogicality in probability data of mutually exclusive behaviours
by Parackal, Mathew
2010, Volume 18, Issue 1
- 1-7 Heart versus mind: The functions of emotional and cognitive loyalty
by Härtel, Charmine E.J. & Russell-Bennett, Rebekah
- 8-14 Antecedents of ethical consumption activities in Germany and the United States
by Witkowski, Terrence H. & Reddy, Sabine
- 15-22 Leaving a legacy: Bequest giving in Australia
by Wiepking, Pamala & Madden, Kym & McDonald, Katie
- 23-27 Young Australian consumers and the country-of-origin effect: Investigation of the moderating roles of product involvement and perceived product-origin congruency
by Josiassen, Alexander
- 28-35 Did I choose the right university? How post-purchase information affects cognitive dissonance, satisfaction and perceived service quality
by Mao, Wen & Oppewal, Harmen
- 36-40 Consumer protocol evidence against Ehrenberg’s “stochastic” theory of brand associations
by Rossiter, John R.
- 41-47 How the local competition defeated a global brand: The case of Starbucks
by Patterson, Paul G. & Scott, Jane & Uncles, Mark D.
2009, Volume 17, Issue 4
- 192-203 Understanding the Australian environmental volunteering market: A basis for behavioural change and a sustainable future
by Randle, Melanie & Dolnicar, Sara
- 204-210 Social gain: Is corporate social responsibility enough?
by Rundle-Thiele, Sharyn R.
- 211-218 Conceptualising value creation for social change management
by Russell-Bennett, Rebekah & Previte, Josephine & Zainuddin, Nadia
- 219-225 Creating sustainable practice in a museum context: Adopting service-centricity in non-profit museums
by Alcaraz, Celeste & Hume, Margee & Mort, Gillian Sullivan
- 226-231 Benchmarking road safety success: Issues to consider
by Dann, Stephen & Fry, Marie-Louise
- 232-237 Analysis of management narrative to understand social marketing strategy: The case of ‘Branding Logan City’
by Russell, David & Mort, Gillian Sullivan & Hume, Margee
- 238-246 Australian consumers’ discernment of different sources of ‘healthy eating’ messages
by Jones, Sandra C. & Tapsell, Linda & Andrews, Kelly L. & Williams, Peter & Gregory, Parri
2009, Volume 17, Issue 3
- 125-132 How do consumers define retail centre convenience?
by Clulow, Valerie & Reimers, Vaughan
- 133-141 Delegated bargaining in distribution channels
by Gabrielsen, Tommy Staahl & Roth, Stefan
- 142-149 Collectivism and social influence in the buying decision: A four-country study of inter- and intra-national differences
by Kongsompong, Kritika & Green, Robert T. & Patterson, Paul G.
- 150-153 Journal quality: A Google Scholar analysis
by Soutar, Geoffrey N. & Murphy, Jamie
- 154-159 The ‘geographical affiliations’ in ‘top’ research journals of general marketing
by Svensson, Göran & Tronvoll, Bård & Helgesson, Thomas & Slåtten, Terje
- 160-174 Developing an overall ranking of 79 marketing journals: An introduction of PRINQUAL to marketing
by Yoo, Boonghee
- 175-181 An emerging south-east Asian brand: MK Restaurants
by Itthiopassagul, Pannapachr & Patterson, Paul G. & Piyathasanan, Bhuminan
- 182-187 Case Study: Faber-Castell Australia defends its intellectual property
by Faber-Castell, Natalie & Fletcher, Richard
2009, Volume 17, Issue 2
- 69-74 Perceived corporate reputation and consumer satisfaction – An experimental exploration of causal relationships
by Helm, Sabrina & Garnefeld, Ina & Tolsdorf, Julia
- 75-83 Why say sorry? Influencing consumer perceptions post organizational crises
by De Blasio, Angelo & Veale, Roberta
- 84-91 The reputation of the corporate social responsibility industry in Australia
by Truscott, Rachael A. & Bartlett, Jennifer L. & Tywoniak, Stephane A.
- 92-98 Being fair and being seen to be fair: Corporate reputation and CSR partnerships
by Mutch, Nicola & Aitken, Robert
- 99-105 Segmenting stakeholders in terms of Corporate Responsibility: Implications for Reputation Management
by Hillenbrand, Carola & Money, Kevin
- 106-114 Constructing a corporate social responsibility reputation using corporate image advertising
by Pomering, Alan & Johnson, Lester W.
- 115-124 From entrepreneur to mayor: Assessing the impact of the founder’s changing reputation on Hubbard Foods Ltd
by Kirkwood, Jodyanne & Gray, Brendan
2009, Volume 17, Issue 1
- 2-8 Investigation of emotional responses to an unexpected price
by Shirai, Miyuri
- 9-15 Virally inspired: A review of the theory of viral stealth marketing
by Swanepoel, Celeste & Lye, Ashley & Rugimbana, Robert
- 16-26 The consumption of music as self-representation in social interaction
by Larsen, Gretchen & Lawson, Rob & Todd, Sarah
- 27-35 “Sorry, We Are Fully Booked!” – An experimental study of preference formation through unavailable services
by Woratschek, Herbert & Roth, Stefan & Horbel, Chris
- 36-45 Internships in marketing: Goals, structures and assessment – Student, company and academic perspectives
by Alpert, Frank & Heaney, Joo-Gim & Kuhn, Kerri-Ann L.
- 46-57 Exploring organizational culture difference in relationship dyads
by Plewa, Carolin
- 58-64 Does one size fit all? The suitability of answer formats for different constructs measured
by Dolnicar, Sara & Grün, Bettina
2008, Volume 16, Issue 2
- 11-21 The Moderating Influence of Enjoyment on Customer Loyalty
by Lee, Richard & Murphy, Jamie
- 22-38 Cooperative Brand Alliances: How to Generate Positive Evaluations
by Dickinson, Sonia J. & Heath, Tara
- 39-50 Brand Loyalty Dynamics — China's Television brands come of age
by Bennett, Dag
- 51-66 Exploring Market Orientation and Satisfaction of Partners in the Sponsorship Relationship
by Farrelly, Francis & Quester, Pascale & Clulow, Val
- 67-72 What is a Research Track Record?
by Polonsky, Michael
- 73-77 Fighting the Force of Chaos? Developing a Research Focus
by Hoek, Janet
- 78-83 Managing and Being Managed in Relations and Networks in Academic Life
by Wilkinson, Ian
- 84-87 Strategies for Developing National and International Research Collaborations: Some Personal Reflections
by McColl-Kennedy, J.
- 88-93 Research in Action: Enquiry and Debate
by Oppewal, Harmen
2008, Volume 16, Issue 1
- 3-19 Measuring Customer Based Brand Equity using Hierarchical Bayes Methodology
by Sinha, Ashish & Gazley, Aaron & Ashill, Nicholas J.
- 20-29 A Measurement of Emotional Intelligence in Service Encounters
by Mok, Wai-Hoe & Tsarenko, Yelena & Gabbott, Mark
- 30-47 Professional Service Firms are Relationship Marketers: But does size matter?
by McColl-Kennedy, Janet R. & Sweeney, Jillian C. & Soutar, Geoffrey N. & Amonini, Claudia
- 48-61 Service Quality: Insights From The Indian Banking Scenario
by Choudhury, Koushiki
- 64-78 Is there any hope? The idea of strategy in business networks
by Ford, David & Mouzas, Stefanos
- 79-94 Marketing as an Interaction System
by Varey, Richard J.
- 95-107 Business to business relationships: the paradox of network constraints?
by Ballantyne, David & Williams, John
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