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Content
September 2024, Volume 18, Issue 4
- 324-325 Editorial
by Beckett, Simon
- 326-343 Unlocking a dynamic future: How airport leaders can innovate to ensure relevance for decades to come
by Cassotis, Christina A.
- 344-356 Innovation and digitalisation across the passenger journey and the effect on the business model
by Weisser, Lutz
- 357-366 Embedding net zero ambition at Dublin Airport : A world to connect and a future to protect
by Mcguinness, Julie
- 367-396 Integrating liquid hydrogen infrastructure at airports: Conclusions from an ecosystem approach at Rotterdam The Hague Airport
by Van Dijk, Daan & Ebrahim, Hosam & Jooss, Yannick & Flo Bødal, Espen & Hjorth, Ida
- 397-409 Public-public partnerships : A twist on the traditional publicprivate partnership that works for your airport
by Sharman, Kathleen M.
- 410-421 How IGA Istanbul Airport leverages IoT and automation for improved efficiency, safety and passenger experience
by Yildiz, Bilal & Aydemir, Murat & Kurnaz, Canan Hisarkaya & Arslan, Hatip & Öz, Kasim
- 422-432 How can open data help airports to improve customer satisfaction?
by Becker, Christian & Boettcher, Kristof
June 2024, Volume 18, Issue 3
- 220-221 Editorial
by Beckett, Simon
- 222-236 Can airports be a catalyst for reducing aviation’s effect on the climate?
by Schneider, André & Stern, Christopher & Sachdeva, Nikhil & Mounier, Marc
- 237-245 Improving the passenger experience by providing targeted information to passengers
by Kontogiannis, Christof T.
- 246-252 The connected airport: How actionable insights are driving more strategic operations for Manchester Airports Group
by Hounsgaard, Kasper & Woods, Nick
- 253-272 Why a small airport must punch above its weight: Resilience and resolve — a case study of Lynden Pindling International Airport
by Walkine, Vernice & Knowles, Jan & Hanna, Jonathan
- 273-288 Making a green transition at Christchurch International Airport
by Locke, Piers & Waghorn, Claire
- 289-299 Messaging that resonates with a community during airport construction
by Volmer, Nancy
- 300-308 Making airports attractive workplaces again: Perspective from the private aviation security services
by Piana, Catherine
- 309-316 How can a balanced ecosystem of technology, collaboration and innovation build greener airports? The case study of Groningen Airport Eelde
by Degroot, Meiltje
March 2024, Volume 18, Issue 2
- 120-121 Editorial
by Beckett, Simon
- 122-133 Culture and human factors in aviation security
by Broom, Dorota
- 134-141 Balancing commercial return with passenger experience
by Farmer, Peter
- 142-155 Lessons learned while planning for advanced air mobility
by Wheeler, Paul & Esselman, Jared & Organ, Aaron
- 156-173 Benefits of public–private cooperation: The case study of Seve Ballesteros-Santander Airport in Spain
by Gundelfinger, Javier
- 174-196 Developing your airport customer experience measurement model
by Choi, Yu-Hin & Jung, Se-Yeon & Jeong, Hanbyeol & Choi, Jeong-Eun
- 197-213 Small airport adoption of environmental practices: A managerial perspective
by Harley, Grace & Timmis, Andrew J. & Budd, Lucy
December 2023, Volume 18, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-17 The future of airport infrastructure resilience
by Gale, Joseph & Der Westhuizen, Dassie Persaud-Van
- 18-31 Innovative baggage handling solutions to enhance passenger experience
by Singh, Ravi
- 32-59 Improving terminal fire safety with minor impact on operational continuity using performancebased design
by Franco, Michele Di & Cecchinato, Diego & Andriotto, Daniele
- 60-69 Evaluation of the impact of a wildlife trafficking educational display at Seattle-Tacoma International Airport
by Friese, Bettina & Sandar, Aleyna & Rodriguez, Bryan
- 70-77 The modern threat: Lessons learned from an airport shooting
by Nonnemacher, Michael
- 78-92 A discrete event simulation model for airport runway operations optimisation: A case study of Cairo International Airport
by Khireldin, Awad & Law, Colin C. H.
- 93-112 Airport technical efficiency: Evidence of privatised airports in Latin America
by Olariaga, Oscar Díaz & Dupeyrat, Wolfgang & Aguirre, Julio & Delgado, Felipe & Rocha, Carlos Henrique
September 2023, Volume 17, Issue 4
- 328-329 Editorial
by Beckett, Simon
- 330-342 Navigating digital transformation in airports : A disciplined approach to project portfolio selection and execution
by Strome, Trevor
- 343-358 Embedding equity in airport operations and practices: A case study
by Doran, Jay & Park, Tania
- 359-378 Some thoughts on noise and its evolution around Geneva Airport
by Schneider, André
- 379-385 Collaborative decision making is a key tool to address bottlenecks in airport operations
by Villasante, Rafael Fernández & Biosca, Ignacio & Gracia, Irene
- 386-411 The role of airport costs in the post-9/11 recovery of San Francisco International Airport
by Kiefer, Mark & Diprima, Christopher M.
- 412-418 Bucking the trend: How Keflavik International Airport advanced its expansion programme during a time of historic aviation disruption
by Rúnarsson, Guðmundur Daði
- 419-428 How Dallas Fort Worth International Airport is using modular construction to reduce development costs and timelines
by Charkas, Mohamed & Needham, Matt
- 429-442 Digital transformation: An analysis of the current state within Europe’s top five digital airports
by Dini, Lucia & Schulke, Arne & Klingenberg, Christoph
June 2023, Volume 17, Issue 3
- 216-217 Editorial
by Beckett, Simon
- 218-235 Practical lessons from implementing a data-driven approach to passenger flow optimisation and airport capacity management
by Malik, Daver
- 236-247 Helsinki Airport's development programme: Expanding an airport under one roof
by Järvelä, Timo & Nurminen, Martti
- 248-265 ESG and airports: The benefits and risks of ESG reporting for US airports
by Bannard, David Y.
- 266-277 Leading airport security crews: Special challenges and how to overcome them
by Walter, Stephanie & Schmutz, Jan B. & Grote, Gudela
- 278-290 Airport management: You cannot manage what you cannot measure
by Hen, Christiaan
- 291-305 New players on the airport market: How can the Solidarity Transport Hub affect global air traffic?
by Pietrzykowska, Karolina
- 306-320 (In)security alert! Who is guarding the airport?
by Messer, Ron
- 321-322 ACI update
by Unknown
August 2023, Volume 17, Issue 2
- 108-109 Editorial
by Beckett, Simon
- 110-119 Future mobility: How sustainability and operational efficiency are mutually dependent
by Herger, Mario & Mosdorf, Lars
- 120-140 5G mobile networks for airports: Supporting the digital transformation
by Papagiannopoulos, Nikolaos & Bradford, Julie & Fletcher, Simon
- 141-148 Canada geese flight patterns in the vicinity of an aerodrome: Insights and management implications
by Giordano, Marta & Jiguet, Frédéric
- 149-160 Lessons learned from 11th September, 2001 (9/11): A comparison of aviation security and health crisis response
by Herbelles, Nathalie & Lawrence, Alicia
- 161-181 Preventive wildlife strike strategy implemented at the airports operated by Fraport Greece during the COVID-19 pandemic
by Ntampakis, Dionysios & Monogios, Dimitrios & Moira, Marianna & Tsiratzidis, Athanasios
- 182-196 Leveraging sentiment analysis as a predictor of risk in community engagement
by Diana, Tony
- 197-209 Flight departure delay forecasting
by Anguita, Juan Gerardo Muros & Olariaga, Oscar Díaz
- 210-211 ACI world update
by Unknown
December 2022, Volume 17, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 16-17 eVTOLs and vertiports: Operations and infrastructure for a new and sustainable way to fly
by Cox, Kevin E.
- 17-26 Getting more out of less: Capacity management for existing airport terminals
by Hudson, Tim
- 27-43 Narita Airport's journey for establishing an end-to-end biometric passenger experience
by Miyamoto, Hideharu
- 44-56 From vision to reality: Dallas Fort Worth Airport's Integrated Operations Center
by Roque, Steve & Bodine, Lance & Clark, Irene
- 57-70 Keeping the heart and soul of America's best airport
by Granato, Vince & Van Der Meulen, Sharron
- 71-84 Airports and the rise of eVTOL
by Bernitt, Beth & Burden, Crawford & Moeller, Jan & Sulsona, John
- 85-97 Enhancing operational efficiencies by minimising the taxiing time of arriving aircraft at Indira Gandhi International Airport
by Das, Rajib & Banerjee, Shibnath & Bhuin, Pijus Kanti
- 98-99 ACI update
by Unknown
September 2022, Volume 16, Issue 4
- 312-313 Editorial
by Beckett, Simon
- 314-326 De-risking the future — A case study: DFW Airport driving innovation and reducing risk on the road to autonomy
by Brinkerhoff, Jodie
- 327-337 Achieving a return on investment from airport technology projects
by Mccartney, Alan
- 338-360 We learn more from our mistakes than from our successes: Lessons learned on ORAT and failed activation of airport passenger terminals
by Mota, Marcelo
- 361-375 Airport real estate values: What drives growth?
by Hirsh, Max & Van Der Horst, Pieter
- 376-387 Case study: Implementing the IT platform of the future in Copenhagen Airport
by Poulsen, Christian & Motaghiani, Mehdi & Kolind, Esben
- 388-402 Assessing and mitigating risk in airport greenfield and redevelopment programmes
by Steinle, Michael J.
August 2022, Volume 16, Issue 3
- 216-217 Editorial
by Beckett, Simon
- 218-232 Transforming the way passengers and colleagues travel to Heathrow
by Caccavone, Tony & Wells, Timothy & Tweddle, James & Ede, Matt
- 233-243 How can airports go from bricks to clicks by accelerating digital retailing strategies?
by Lennon, Jeff
- 244-255 Understanding ORAT and how ADM's ORAT programme contributes to sustainability
by Talbot, Sarah
- 256-267 What is the key to efficient airport facility management and high service quality? Learnings from Berlin Brandenburg Airport's Technical Control Centre transformation
by Jahn, Michael & Reber, Jan-Henrik & Struck, Ralph
- 268-274 Airport digital transformation
by Fulghum, Hunter S.
- 275-289 How can airports fully embrace multimodal and interoperable mobility ecosystems to deliver sustainability goals and offer a superior passenger experience?
by Berz, Jennifer
- 290-303 Analysing policy priorities for the Incheon aviation industry using importance-performance analysis and analytic hierarchy process techniques: A cluster-based perspective
by Yoo, Gwang Min & Kwak, Sunjoo & Jeh, Sung Hoon
March 2022, Volume 16, Issue 2
- 112-113 Editorial
by Beckett, Simon
- 114-124 Scenario planning: A dynamic and collaborative tool for uncertain conditions
by Bumen, Kevin R. & Hotaling, Michael D.
- 125-133 Building smart airports: Technology solutions to improve health, enhance experience and increase revenue
by Macnaughton, Piers
- 134-153 Airport security: Lessons learned from the COVID-19 pandemic
by Tidhar, Roni
- 154-172 Fighting business uncertainty with Scenario Planning at Bologna Airport: An antifragile experience in times of COVID-19
by Ventola, Nazareno
- 173-183 Beyond zero: Activating triple zero airports
by Cooke, Erin & Bernheim, Anthony
- 184-208 Aviation security automation: The current level of security automation and its impact
by Milbredt, Olaf & Popa, Andrei & Doenitz, Friederike-Chantal & Hellmann, Martin
- 209-210 ACI Update
by Unknown
December 2021, Volume 16, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-17 Should airports re-evaluate growth projects in light of COVID-19?
by Hassert, Bjorn & Mockett, Tom & Preud’Homme, Guilian
- 18-24 Touchless technologies in the airport environment
by Fulghum, Hunter S.
- 25-34 Challenges and opportunities to improve customer experience for existing airport assets: Case study of Amsterdam Airport Schiphol T1 refurbishment
by Aulman, Joeri & Goor, Michiel Van & Van Der Veer, Gerard
- 35-48 Salt Lake City International Airport undergoes master planning on the heels of expansion
by Fredrickson, Brady & Becker, Michael & Maiman, Peter & Reeves, Kelsey
- 49-62 Metropolitan Airports Commission’s vision for customer-centric services and facilities at Minneapolis-St. Paul International Airport
by Rief, Bridget M. & Burke, Phil
- 63-76 An airport in need of a step change: Geneva Airport’s Terminal Ambition Plan
by Schneider, André & Aulman, Joeri & Rieff, Peter
- 77-86 A tale of two airports: How Ontario and Oakland international airports are boosting the employee experience to enhance the overall customer experience
by Sanders, Tiffany & Mattson, Stacy
- 87-104 Doing more with less: An assessment of capacity utilisation using stochastic frontier and spectral analysis models in the case of Atlanta Hartsfield-Jackson International Airport
by Diana, Tony
- 105-106 ACI World Update
by Unknown
September 2021, Volume 15, Issue 4
- 320-321 Editorial
by Beckett, Simon
- 322-332 Microgrids: Opportunities and challenges for US airports
by Osit, Steven L. & Keane, Sarah M.
- 333-350 Innovation in Brazil: A workshop for developing airport security programmes
by De Jesus Pinheiro, Jackson Wellington & Ferreira Arcúrio, Michelle Salgado
- 351-360 The airport relevance index: A new tool for advocacy and influence — the case of Toronto Pearson International Airport
by Brown, Mike
- 361-389 Analysing and modelling airport resilience: Robustness, vulnerability and recoverability
by Janić, Milan
- 390-407 Investigating strategic local placement for an offsite baggage drop facility: The case for Melbourne
by Zhang, Chao & Li, Luojia & Young, Wesley & Syd Ali, Busyairah
- 408-423 Influence of tower air traffic controller workload and airport layout on airport capacity
by Mascio, Paola Di & Carrara, Riccardo & Frasacco, Luca & Luciano, Eleonora & Ponziani, Andrea & Moretti, Laura
- 424-425 ACI Update
by Unknown
June 2021, Volume 15, Issue 3
- 224-225 Editorial
by Beckett, Simon
- 226-234 A collaborative approach to business continuity and organisational resilience when dealing with a major crisis, such as COVID-19
by Romig, Thomas
- 235-243 An airport approach to digital transformation
by Dussart, Aymeric
- 244-257 IoT-based airport systems: A unified approach towards establishing trust for high security and integrity of industrial IoT platforms and sensors
by Papagiannopoulos, Nikos & Loupos, Konstantinos & Skoufis, Christos
- 258-265 Why survey data is fundamental to developing data-driven strategies
by Pitters, Firelli
- 266-279 From laboratory to real life: Fraport’s approach to applying artificial intelligence in airside operations and ground handling
by Felkel, Rolf & Barth, Torben & Schnei, Thilo & Vieten, Björn D.
- 280-287 How Sweden’s roadmap for fossil-free aviation paved the way for a more constructive dialogue regarding aviation and climate change
by Littorin, Henrik
- 288-303 Towards building a speciesspecific risk model for mammal-aircraft strikes
by Carswell, Brendan M. & Rea, Roy V. & Searing, Gary F. & Hesse, Gayle
- 304-312 Improving messaging to airport community residents: An application of sentiment analysis to community engagement
by Diana, Tony
- 313-314 As Aviation Recovers, Airports Need Flexibility In Setting Airport Charges
by Unknown
March 2021, Volume 15, Issue 2
- 112-113 Editorial
by Beckett, Simon
- 114-127 What business are airports really in?
by Burger, Rian G. & Orr, Brandon
- 128-137 Airport technology systems in the design-build environment
by Fulghum, Hunter S.
- 138-146 How to become successfully ‘net zero’
by Guitard, Jean-François
- 147-159 Simulating for real: The why and how of security drills at the security checkpoint
by Walter, Stephanie & Hofer, Franziska & Dolder, Zoé & Ghelfi-Waechter, Signe Maria
- 160-171 Decarbonising gate operations through clean energy solutions
by Barrett, Stephen & Caldera-Petit, Eduardo
- 172-181 The quiet airport: San Francisco International Airport’s programme for managing terminal noise for an improved guest experience
by Birch, Christopher
- 182-203 Conceptualising airport digital maturity and dimensions of technological and organisational transformation
by Halpern, Nigel & Budd, Thomas & Suau-Sanchez, Pere & Bråthen, Svein & Mwesiumo, Deodat
- 204-218 Effects of departure manager and arrival manager systems on airport capacity
by Di Mascio, Paola & Cervelli, Damiano & Correra, Alessandro Comoda & Frasacco, Luca & Luciano, Eleonora & Moretti, Laura
- 219-220 ACI Update
by Unknown
December 2020, Volume 15, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-19 Thoughts on the post-pandemic new normal in air travel
by Robinson, Jim
- 20-27 Utility cost savings helping airports in the pandemic
by Marshall, Charles F.
- 28-39 Effective project leadership and culture under stay-home orders
by Bolton, Bob
- 40-48 The airport ground-transportation industry during COVID-19
by Mundy, Ray A.
- 49-58 The effect of COVID-19 on Hartsfield–Jackson Atlanta International Airport, and resumption of operations
by Ayers, Scott M. & Crawley, Derrick
- 59-70 Effects of COVID-19-related air traffic restrictions on local air quality at Zurich airport
by Fleuti, Emanuel
- 71-81 Geneva Airport in 2020 and beyond: Validating our strategy to develop a sustainable airport and maintaining this in the new normal
by Schneider, André
- 82-104 Effects of the COVID-19 crisis on airport investment grades and implications for debt financing
by Vogel, Prof Hans-Arthur
- 105-106 ACI Update
by Unknown
September 2020, Volume 14, Issue 4
- 328-329 Editorial
by Beckett, Simon
- 330-338 Training the airport manager in a post-COVID-19 world
by Abeyratne, Ruwantissa
- 339-350 Airport redevelopment in a threat-based environment
by Burger, Rainer
- 351-359 Best practices in Internet of Things implementations at small commercial service airports
by Stephens, Cathryn
- 360-371 The zeitgeist and a pandemic: UK airports and the shock of the new
by Herbert, Mark
- 372-385 Making time valuable: Future-proofing Schiphol’s non-aeronautical revenues
by Dik, Tanja
- 386-402 Self-service and automation for increasing capacity, flow and satisfaction
by Nielsen, Anders & Teist, Lone
- 403-419 Expanding the ‘Orlando experience’
by Engle, Brian & Ryan, Dr Patricia
- 420-432 Expanding the Copenhagen airport one-roof terminal
by Qvesel, Jonas
- 433-434 Journal of Airport Management September Issue
by Unknown
June 2020, Volume 14, Issue 3
- 216-217 Editorial
by Beckett, Simon
- 218-233 Key strategies to maximise passenger terminal throughput and improve customer satisfaction while waiting for major developments to be delivered
by Bianchi, Paolo
- 234-245 Airport buildings: A key opportunity for sustainability in aviation
by Sperry, Raphael & Bender, Gray
- 246-259 Digital twin development for airport management
by Oliveira, Patrícia Pereira
- 260-268 Drones at Oslo Airport, Norway: A case study on how to balance safety and business development
by Willassen, Harald Remi & Loedding, Erik & Knutsen, Axel
- 269-279 Transformative terminal modernisation: From design to reality
by Cortes, Jorge & Summerlin, Gary & Breidenthal, Matt
- 280-290 Advanced algorithms for improved baggage handling
by Pisinger, David
- 291-306 How Orlando International built passenger experience and technology into its new South Terminal Complex
by Birkebak, Mark W. & Kipp, David A.
- 307-321 A critical comparison of airport capacity studies
by Di Mascio, Paola & Cervelli, Damiano & Correra, Alessandro Comoda & Frasacco, Luca & Luciano, Eleonora & Moretti, Laura & Nichele, Stefano
- 322-323 Aviation industry restart and recovery post COVID-19
by Unknown
March 2020, Volume 14, Issue 2
- 104-105 Editorial
by Beckett, Simon
- 106-114 Transforming a functional airport to a smart, digital one
by Newbold, Alan
- 115-122 The many strategic and tactical benefits of Operational Readiness and Transition (ORAT)
by Mcelvaney, Michael
- 123-140 Generic airport location-based services using an integrated indoor positioning system
by Law, Ian & Loe, Humphrey
- 141-152 Increasing control of operations and improving financial performance at regional airports: A case study of Viggo Eindhoven Airport
by Melissen, Jelmer & Jochems, Philippe
- 153-170 Creating new flexibility at Bergen Airport
by Andersen, Eskild & Riddervold, Maria
- 171-180 Using slot management to optimise airport operational utilisation
by Isla, Alain Urbeltz & De Oliveira, Hildoberto Augusto
- 181-192 Per- and Polyfluoralkyl substances discovered: One airport’s case study on assessing and communicating this emerging issue
by Cummings, Sammy
- 193-205 Using the AHP method to identify the relative effectiveness of Brazilian aviation security measures
by Dias Pereira, Rafael Rodrigues & Silva Cavallari, Luiz Gustavo & Gonzales Taco, Pastor Willy & Ferreira, Diana Helena
- 206-207 ACI Update
by Unknown
December 2019, Volume 14, Issue 1
- 4-5 Editorial
by Beckett, Simon
- 6-17 Building synergies between the electronic passport and passenger data: Where will mobile identification technologies take us?
by Hornek, Christopher
- 18-24 Incident investigations: Directing a positive approach with ‘just culture’
by Cameron, Shona
- 25-37 Implementing airport strategic asset management for short-term gains and long-term benefits
by Fitzgerald, Jeffrey W. & Seamster, Emily
- 38-53 Funding aviation security: Regional cost of a national benefit
by Kloppers, Salomon
- 54-66 Preparing Singapore Changi Airport for the effects of climate change
by Dolman, Nanco & Vorage, Peter
- 67-80 The implications of sustainable development for airport duty-free business models
by Heyes, Graeme & Thomas, Callum & Hooper, Paul & Urquhart, Cathy
- 81-97 Analysing the current and future Chinese airport network: A comparative analysis with the United States of America
by Yao, Xinyi & Lyon, David
- 98-99 ACI Update ACI News Autonomous Vehicles at Airports
by Unknown
September 2019, Volume 13, Issue 4
- 300-302 Editorial
by Beckett, Simon
- 303-321 Airport commercial revenues in the time of the digital shopper
by Warrender, Andrew
- 322-334 The future airline-airport relationship and the question of market power
by Reynaert, Thomas & Von Hinten Reed, Nils & Veronese, Barbara
- 335-344 Digital passengers: A great divide or emerging opportunity?
by Mayer, Catherine
- 345-353 Climate change and winter weather impacts
by Sheehan, Ryan
- 354-360 A balancing act: The Australian Transport Safety Bureau’s approach to accident investigations on airports
by Hood, Greg
- 361-379 The data-driven airport: How daa created data and analytics capabilities to drive business growth, improve the passenger experience and deliver operational efficiency
by Mullan, Marc
- 380-390 Integrating unmanned aircraft systems into airport operations: From buy-in to public safety
by Mackie, Thomas & Lawrence, Aaron
- 391-392 ACI Update ACI News
by Unknown
June 2019, Volume 13, Issue 3
- 204-205 Editorial
by Unknown
- 206-214 Integrating unmanned aerial system operations into the Dallas/Fort Worth airport environment
by Sichko, Paul
- 215-224 Innovation in a zero-risk environment: Facial recognition experiment at Helsinki Airport
by Duman, Tugberk
- 225-237 Centennial Airport: A case study for small airport social media strategy
by Grigsby Smith, Deborah
- 238-244 A novel approach to inclusion and outreach to be tested at the Hilton Chicago O’Hare Airport hotel
by Rockett, Gregory & Yokoyama, Michelle
- 245-253 Meeting today’s challenges in travel retail with digital commerce marketplaces
by Gould, Kian T.
- 254-270 Identifying drug couriers in airports
by Oolman, Mike & Parker, Mark & Meehan, Nathan & Garinther, Alex
- 271-290 Predicting on-time departures: A comparison of static with dynamic Bayesian networks in the case of Newark Liberty International Airport
by Diana, Tony
- 291-292 ACI Update JAM 2019.2 ACI News
by Unknown
March 2019, Volume 13, Issue 2
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