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Case study: Implementing the IT platform of the future in Copenhagen Airport

Author

Listed:
  • Poulsen, Christian

    (Senior Vice President, COO & CIO, Copenhagen Airports, Denmark)

  • Motaghiani, Mehdi

    (CEO, Smarter Airports, Denmark)

  • Kolind, Esben

    (Senior Lead Digitalization Consultant, Copenhagen Airports, Denmark)

Abstract

This paper describes in detail the journey that Copenhagen Airport (CPH) has embarked on towards the full replacement of the legacy core airport IT systems with a state-of-the-art, modern data platform supporting the high digital ambitions in its business strategy. It informs about the growing IT challenges requiring a radical approach, the bold vision for a ‘smart airport’, the strong organisational implementation setup and finally the details of the truly data-driven platform that has been developed as a result.

Suggested Citation

  • Poulsen, Christian & Motaghiani, Mehdi & Kolind, Esben, 2022. "Case study: Implementing the IT platform of the future in Copenhagen Airport," Journal of Airport Management, Henry Stewart Publications, vol. 16(4), pages 376-387, September.
    • Handle: RePEc:aza:jam000:y:2022:v:16:i:4:p:376-387
    as

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    More about this item

    Keywords

    airport digitalisation; airport IT platform; collaborative airport eco-system; power to data; Copenhagen Airport;
    All these keywords.

    JEL classification:

    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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