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Collaborative decision making is a key tool to address bottlenecks in airport operations

Author

Listed:
  • Villasante, Rafael Fernández

    (Operations and Network Services Director, Spain)

  • Biosca, Ignacio

    (Chief Data Officer (CDO) and Aeronautical Market Director, Spain)

  • Gracia, Irene

    (Head of Airport Marketing and International Relations, Spain)

Abstract

The process based on sharing common information, establishing milestones and the continuous revision of the main targets that stems from airport collaborative decision making can be an ideal working method at many of the airport’s areas and with different stakeholders. This paper analyses various situations where this procedure has been implemented by Aena, with a specific focus on the COVID-19 crisis and the post-recovery context.

Suggested Citation

  • Villasante, Rafael Fernández & Biosca, Ignacio & Gracia, Irene, 2023. "Collaborative decision making is a key tool to address bottlenecks in airport operations," Journal of Airport Management, Henry Stewart Publications, vol. 17(4), pages 379-385, September.
    • Handle: RePEc:aza:jam000:y:2023:v:17:i:4:p:379-385
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    More about this item

    Keywords

    A-CDM; stakeholders; information exchange; milestones; bottleneck; ramp-up;
    All these keywords.

    JEL classification:

    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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