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The experience of regret and disappointment

Citations

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Cited by:

  1. van der Swaluw, Koen & Lambooij, Mattijs S & Mathijssen, Jolanda & Zeelenberg, Marcel & Polder, Johan & Prast, Henriette, 2018. "Emotional Responses to Behavioral Economic Incentives for Health Behavior Change," Other publications TiSEM 4f800df8-c640-4522-b175-2, Tilburg University, School of Economics and Management.
  2. Mannetti, Lucia & Pierro, Antonio & Kruglanski, Arie, 2007. "Who regrets more after choosing a non-status-quo option? Post decisional regret under need for cognitive closure," Journal of Economic Psychology, Elsevier, vol. 28(2), pages 186-196, April.
  3. van Dijk, W.W. & van der Pligt, J. & Zeelenberg, M., 1999. "Effort invested in vain : The impact of effort on the intensity of disappointment and regret," Other publications TiSEM 4746cce1-ce4d-4fea-b3c4-0, Tilburg University, School of Economics and Management.
  4. Hsieh, Jung-Kuei, 2020. "The effects of transforming mobile services into mobile promotions," Journal of Business Research, Elsevier, vol. 121(C), pages 195-208.
  5. Zeelenberg, M. & van Dijk, W.W. & van der Pligt, J. & Manstead, A.S.R. & van Empelen, P. & Reinderman, D., 1998. "Emotional reactions to the outcomes of decision : The role of counterfactual thought in the experience of regret," Other publications TiSEM eafc28f9-18d6-4b76-b70f-3, Tilburg University, School of Economics and Management.
  6. William Magee, 2023. "Earnings, Intersectional Earnings Inequality, Disappointment in One’s Life Achievements and Life (Dis)satisfaction," Journal of Happiness Studies, Springer, vol. 24(1), pages 373-396, January.
  7. Zeelenberg, M., 1999. "The use of crying over spilled milk : A note on the rationality and functionality of regret," Other publications TiSEM 66ac04be-d1ee-4a0e-9e97-7, Tilburg University, School of Economics and Management.
  8. Zeelenberg, Marcel & van Dijk, Wilco W. & Manstead, Antony S. R., 2000. "Regret and Responsibility Resolved? Evaluating Ordonez and Connolly's (2000) Conclusions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 81(1), pages 143-154, January.
  9. Qin, Jie, 2015. "A model of regret, investor behavior, and market turbulence," Journal of Economic Theory, Elsevier, vol. 160(C), pages 150-174.
  10. Wen-Hsien Huang & Marcel Zeelenberg, 2012. "Investor regret: The role of expectation in comparing what is to what might have been," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 7(4), pages 441-451, July.
  11. Jelle J. Sijtsema & Marcel Zeelenberg & Siegwart M. Lindenberg, 2022. "Regret, Self-regulatory Abilities, and Well-Being: Their Intricate Relationships," Journal of Happiness Studies, Springer, vol. 23(3), pages 1189-1214, March.
  12. Bocker, Andreas & Albrecht, Silke, 2001. "Risikowahrnehmung und Verbrauchervertrauen nach einem Lebensmittelskandal - Eine experimentelle Studie," German Journal of Agricultural Economics, Humboldt-Universitaet zu Berlin, Department for Agricultural Economics, vol. 50(06), pages 1-9.
  13. Kate Sweeny & Amanda Dillard, 2014. "The Effects of Expectation Disconfirmation on Appraisal, Affect, and Behavioral Intentions," Risk Analysis, John Wiley & Sons, vol. 34(4), pages 711-720, April.
  14. Shalvi, Shaul & Dana, Jason & Handgraaf, Michel J.J. & De Dreu, Carsten K.W., 2011. "Justified ethicality: Observing desired counterfactuals modifies ethical perceptions and behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 181-190, July.
  15. Laros, Fleur J.M. & Steenkamp, Jan-Benedict E.M., 2005. "Emotions in consumer behavior: a hierarchical approach," Journal of Business Research, Elsevier, vol. 58(10), pages 1437-1445, October.
  16. Bicskei, Marianna & Lankau, Matthias & Bizer, Kilian, 2016. "Negative reciprocity and its relation to anger-like emotions in identity-homogeneous and -heterogeneous groups," Journal of Economic Psychology, Elsevier, vol. 54(C), pages 17-34.
  17. Bougie, J.R.G., 2005. "Consumed with Anger : Negative Emotions in Service Consumption Settings," Other publications TiSEM fa1491e6-4558-4ffd-ac88-5, Tilburg University, School of Economics and Management.
  18. Zeelenberg, M. & van Dijk, E. & van den Bos, K. & Pieters, R., 2002. "The inaction effect in the psychology of regret," Other publications TiSEM a29106c0-2319-4f60-b213-8, Tilburg University, School of Economics and Management.
  19. repec:cup:judgdm:v:7:y:2012:i:4:p:441-451 is not listed on IDEAS
  20. Jiwoong Shin & Dan Ariely, 2004. "Keeping Doors Open: The Effect of Unavailability on Incentives to Keep Options Viable," Management Science, INFORMS, vol. 50(5), pages 575-586, May.
  21. Zeelenberg, Marcel & van Dijk, Wilco W. & van der Pligt, Joop & Manstead, Antony S. R. & van Empelen, Pepijn & Reinderman, Dimitri, 1998. "Emotional Reactions to the Outcomes of Decisions: The Role of Counterfactual Thought in the Experience of Regret and Disappointment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 75(2), pages 117-141, August.
  22. Jayasimha, K.R. & Srivastava, Himanshu S., 2017. "Consumer advocacy: Examining the feeling and doing following a failed service encounter," Journal of Retailing and Consumer Services, Elsevier, vol. 34(C), pages 201-208.
  23. Zeelenberg, M. & van Dijk, W.W. & Manstead, A.S.R., 1998. "Reconsidering the relation between regret and responsibility," Other publications TiSEM fa17bcac-aab0-4f37-8183-5, Tilburg University, School of Economics and Management.
  24. Yukihiro Miwa & Makoto Morisada & Wirawan D. Dahana, 2017. "Investigating the Impacts of Individual Traits and Product Characteristics on Customer Evaluation of Sweepstakes," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 9(5), pages 1-16, October.
  25. Khanin, Dmitry & Turel, Ofir & Mahto, Raj V. & Liguori, Eric W., 2021. "Betting on the wrong horse: The antecedents and outcomes of entrepreneur’s opportunity regret," Journal of Business Research, Elsevier, vol. 135(C), pages 40-48.
  26. Cristiane Pizzutti & Renata Gonçalves & Maura Ferreira, 2022. "Information search behavior at the post-purchase stage of the customer journey," Journal of the Academy of Marketing Science, Springer, vol. 50(5), pages 981-1010, September.
  27. Pieters, R. & Zeelenberg, M., 1999. "Wasting a window of opportunity : Anticipated and experienced regret in intention-behavior consistency," Discussion Paper 1999-03, Tilburg University, Center for Economic Research.
  28. Mookherjee, Satadruta & Lee, Jennifer J. & Sung, Billy, 2021. "Multichannel presence, boon or curse?: A comparison in price, loyalty, regret, and disappointment," Journal of Business Research, Elsevier, vol. 132(C), pages 429-440.
  29. Reb, Jochen & Connolly, Terry, 2009. "Myopic regret avoidance: Feedback avoidance and learning in repeated decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 109(2), pages 182-189, July.
  30. van der Swaluw, K. & Lambooij, M.S. & Mathijssen, J.J.P. & Prast, H.M. & Zeelenberg, M. & Polder, J.J., 2018. "Emotional responses to behavioral economic incentives for health behavior change," Other publications TiSEM fc3c1f00-c8a5-4d77-a12b-b, Tilburg University, School of Economics and Management.
  31. George, Jennifer M. & Dane, Erik, 2016. "Affect, emotion, and decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 47-55.
  32. Francesco Marcatto & Donatella Ferrante, 2008. "The Regret/Disappointment Scale: An instrument for assessing regret and disappointment in decision making," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 3, pages 87-99, January.
  33. Astrid Hopfensitz & Frans Winden, 2008. "Dynamic Choice, Independence and Emotions," Theory and Decision, Springer, vol. 64(2), pages 249-300, March.
  34. van der Swaluw, Koen & Lambooij, Mattijs S & Mathijssen, Jolanda & Zeelenberg, Marcel & Polder, Johan & Prast, Henriette, 2018. "Emotional Responses to Behavioral Economic Incentives for Health Behavior Change," Discussion Paper 2018-008, Tilburg University, Center for Economic Research.
  35. Weber, Bethany J. & Chapman, Gretchen B., 2005. "Playing for peanuts: Why is risk seeking more common for low-stakes gambles?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 97(1), pages 31-46, May.
  36. Lisa A Williams & Barbara Masser & Jessie Sun, 2015. "Revisiting the Effect of Anthropomorphizing a Social Cause Campaign," PLOS ONE, Public Library of Science, vol. 10(9), pages 1-16, September.
  37. Giorgetta, Cinzia & Zeelenberg, Marcel & Ferlazzo, Fabio & D’Olimpio, Francesca, 2012. "Cultural variation in the role of responsibility in regret and disappointment: The Italian case," Journal of Economic Psychology, Elsevier, vol. 33(4), pages 726-737.
  38. Bicskei, Marianna & Lankau, Matthias & Bizer, Kilian, 2014. "Social environment and forms of governance: Monetary and non-monetary punishment and the role of emotions," University of Göttingen Working Papers in Economics 202, University of Goettingen, Department of Economics.
  39. Pieters, R. & Zeelenberg, M., 1999. "Wasting a window of opportunity : Anticipated and experienced regret in intention-behavior consistency," Other publications TiSEM 0e79cd6f-1ae7-4f88-b92b-1, Tilburg University, School of Economics and Management.
  40. Sánchez-García, Isabel & Currás-Pérez, Rafael, 2011. "Effects of dissatisfaction in tourist services: The role of anger and regret," Tourism Management, Elsevier, vol. 32(6), pages 1397-1406.
  41. Ana B. Casado & Francisco J. Mas & Ricardo Sellers, 2004. "Third-Party Complaints And Firm Performance: An Application In Spanish Banking," Working Papers. Serie EC 2004-01, Instituto Valenciano de Investigaciones Económicas, S.A. (Ivie).
  42. Yang, Xue & Liu, Na & Teo, Hock Hai, 2017. "How do users cope with trial restrictions? A field experiment on free trial software," International Journal of Information Management, Elsevier, vol. 37(4), pages 339-349.
  43. Valerie L. Bartelt & Alan R. Dennis & Lingyao Yuan & Jordan B. Barlow, 2013. "Individual Priming in Virtual Team Decision-Making," Group Decision and Negotiation, Springer, vol. 22(5), pages 873-896, September.
  44. Zheng, Jiakun, 2021. "Willingness to pay for reductions in health risks under anticipated regret," Journal of Health Economics, Elsevier, vol. 78(C).
  45. Koehler, Jonathan J. & Gershoff, Andrew D., 2003. "Betrayal aversion: When agents of protection become agents of harm," Organizational Behavior and Human Decision Processes, Elsevier, vol. 90(2), pages 244-261, March.
  46. repec:cup:judgdm:v:3:y:2008:i::p:87-99 is not listed on IDEAS
  47. repec:cup:judgdm:v:11:y:2016:i:3:p:275-286 is not listed on IDEAS
  48. Joshua Buchanan & Amy Summerville & Jennifer Lehmann & Jochen Reb, 2016. "The Regret Elements Scale: Distinguishing the affective and cognitive components of regret," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 11(3), pages 275-286, May.
  49. Lin, Chien-Huang & Huang, Wen-Hsien & Zeelenberg, Marcel, 2006. "Multiple reference points in investor regret," Journal of Economic Psychology, Elsevier, vol. 27(6), pages 781-792, December.
  50. Fels, Markus, 2015. "On the value of information: Why people reject medical tests," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 56(C), pages 1-12.
  51. Zeelenberg, Marcel & van Dijk, Wilco W. & Manstead, Antony S. R., 1998. "Reconsidering the Relation between Regret and Responsibility," Organizational Behavior and Human Decision Processes, Elsevier, vol. 74(3), pages 254-272, June.
  52. Zeelenberg, M., 1999. "Anticipated regret, expected feedback and behavioral decision-making," Other publications TiSEM 38371d1b-31fd-45b0-860f-b, Tilburg University, School of Economics and Management.
  53. Abiodun Adegbile & David Sarpong, 2015. "Managerial Engagement with Scenario Planning: A Conceptual Consumption Approach," Foresight and STI Governance (Foresight-Russia till No. 3/2015), National Research University Higher School of Economics, vol. 9(4), pages 73-80.
  54. Gideon D. Markman & David B. Balkin & Robert A. Baron, 2002. "Inventors and New Venture Formation: the Effects of General Self–Efficacy and Regretful Thinking," Entrepreneurship Theory and Practice, , vol. 27(2), pages 149-165, April.
  55. Sven Hoeppner, 2014. "The unintended consequence of doorstep consumer protection: surprise, reciprocation, and consistency," European Journal of Law and Economics, Springer, vol. 38(2), pages 247-276, October.
  56. Pacheco, Natália Araújo & Becker, Larissa Carine Braz & Brei, Vinícius Andrade, 2017. "A light in the dark: The benefits of co-production in service failures," Journal of Retailing and Consumer Services, Elsevier, vol. 34(C), pages 95-101.
  57. Daniela Raeva & Eric van Dijk & Marcel Zeelenberg, 2011. "How comparing decision outcomes affects subsequent decisions: The carry-over of a comparative mind-set," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 6(4), pages 343-350, June.
  58. Sarah Steenhaut & Patrick Kenhove, 2006. "The Mediating Role of Anticipated Guilt in Consumers’ Ethical Decision-Making," Journal of Business Ethics, Springer, vol. 69(3), pages 269-288, December.
  59. Haiyun (Melody) Zou & Heshan Sun & Yulin Fang, 2023. "Satisfaction to Stay, Regret to Switch: Understanding Post-adoption Regret in Choosing Competing Technologies When Herding," Information Systems Research, INFORMS, vol. 34(4), pages 1455-1475, December.
  60. Summers, Barbara & Duxbury, Darren, 2012. "Decision-dependent emotions and behavioral anomalies," Organizational Behavior and Human Decision Processes, Elsevier, vol. 118(2), pages 226-238.
  61. Corcos, Anne & Montmarquette, Claude & Pannequin, François, 2020. "How the demand for insurance became behavioral," Journal of Economic Behavior & Organization, Elsevier, vol. 180(C), pages 590-595.
  62. Kosfeld, M., 1999. "Individual decision making and social interaction," Other publications TiSEM 69e75ff4-8036-4cf5-a270-1, Tilburg University, School of Economics and Management.
  63. Di Caprio, Debora & Santos-Arteaga, Francisco J. & Tavana, Madjid, 2019. "The role of anticipated emotions and the value of information in determining sequential search incentives," Operations Research Perspectives, Elsevier, vol. 6(C).
  64. Sarkar, Sumit, 2019. "Gratitude, conscience, and reciprocity: Models of supplier motivation when quality is non-contractible," European Journal of Operational Research, Elsevier, vol. 277(2), pages 633-642.
  65. Hsu, Dan K. & Shinnar, Rachel S. & Anderson, Stella E., 2019. "‘I wish I had a regular job’: An exploratory study of entrepreneurial regret," Journal of Business Research, Elsevier, vol. 96(C), pages 217-227.
  66. Cristofaro, Matteo, 2019. "The role of affect in management decisions: A systematic review," European Management Journal, Elsevier, vol. 37(1), pages 6-17.
  67. repec:cup:judgdm:v:6:y:2011:i:4:p:343-350 is not listed on IDEAS
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