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Closing the Productivity Gap: Improving Worker Productivity Through Public Relative Performance Feedback and Validation of Best Practices

Citations

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Cited by:

  1. Romain Ferrali, 2026. "The Unequal Diffusion of Honesty and Dishonesty in Workplace Networks," Post-Print hal-05214954, HAL.
  2. Liu, Xize & Chen, Wendong & Chen, Xuewu & Chen, Jingxu & Cheng, Long, 2023. "Analyzing sustainable competitiveness of inter-city coach from the impact of high-speed railway opening in Jiangsu Province, China," Socio-Economic Planning Sciences, Elsevier, vol. 89(C).
  3. Boris Maciejovsky & Gunyawee Teekathananont & Patricia Chen & Stephen M. Garcia, 2025. "Standard-Based Entitlement: How Relative Performance Disclosure Affects Pay Requests," Journal of Business Ethics, Springer, vol. 202(3), pages 615-630, December.
  4. Ethan Bernstein & Shelley Xin Li, 2026. "The Performance Effects of Giving Front-Line Employees Direct Access to Performance Data and Thereby Limiting the Supervisor’s Feedback-Intermediation Role: Evidence from a Field Experiment," Management Science, INFORMS, vol. 72(2), pages 805-835, February.
  5. Arshya Feizi & Anita Carson & Jillian Berry Jaeker & William Evan Baker, 2023. "To Batch or Not to Batch? Impact of Admission Batching on Emergency Department Boarding Time and Physician Productivity," Operations Research, INFORMS, vol. 71(3), pages 939-957, May.
  6. Romain Ferrali, 2026. "The Unequal Diffusion of Honesty and Dishonesty in Workplace Networks," Management Science, INFORMS, vol. 72(3), pages 2006-2021, March.
  7. Alon Bergman & Guy David & Hummy Song, 2023. "“I Quit”: Schedule Volatility as a Driver of Voluntary Employee Turnover," Manufacturing & Service Operations Management, INFORMS, vol. 25(4), pages 1416-1435, July.
  8. Alexandra Lilge & Abhishek Ramchandani, 2024. "To tell or not to tell: the incentive effects of disclosing employer assessments," Review of Accounting Studies, Springer, vol. 29(3), pages 2832-2870, September.
  9. Büşra Ergün‐Şahin & Evrim Didem Güneş & Ayşe Kocabıyıkoğlu & Ahmet Keskin, 2022. "How does workload affect test ordering behavior of physicians? An empirical investigation," Production and Operations Management, Production and Operations Management Society, vol. 31(6), pages 2664-2680, June.
  10. Maximilian Kohler & Matthias D. Mahlendorf & Mischa Seiter & Timo Vogelsang, 2024. "Social Comparison on Multiple Tasks: Sacrificing Overall Performance for Local Excellence?," Journal of Accounting Research, John Wiley & Sons, Ltd., vol. 62(4), pages 1309-1361, September.
  11. Xinyu Cao & Dennis Zhang & Lei Huang, 2022. "The Impact of the COVID-19 Pandemic on the Behavior of Online Gig Workers," Manufacturing & Service Operations Management, INFORMS, vol. 24(5), pages 2611-2628, September.
  12. Michael Gibbs & Friederike Mengel & Christoph Siemroth, 2023. "Work from Home and Productivity: Evidence from Personnel and Analytics Data on Information Technology Professionals," Journal of Political Economy Microeconomics, University of Chicago Press, vol. 1(1), pages 7-41.
  13. XiaoLi Zhang & Jelle de Vries & René de Koster & ChenGuang Liu, 2022. "Fast and Faultless? Quantity and Quality Feedback in Order Picking," Production and Operations Management, Production and Operations Management Society, vol. 31(4), pages 1536-1559, April.
  14. M. Serkan Akturk & Michael Ketzenberg, 2022. "Exploring the Competitive Dimension of Omnichannel Retailing," Management Science, INFORMS, vol. 68(4), pages 2732-2750, April.
  15. Romensen, Gert-Jan & Soetevent, Adriaan R., 2021. "Improving Worker Productivity Through Tailored Performance Feedback: Field Experimental Evidence from Bus Drivers," EconStor Preprints 246811, ZBW - Leibniz Information Centre for Economics.
  16. Durán, Ashley & Mantilla, Cesar, 2021. "Voting in multi-stage elimination contests: Evidence from a Karaoke show," OSF Preprints xdbr5, Center for Open Science.
  17. Wenlin Chen & Chung-Li Tseng & Cynthia Tseng, 2023. "The Impact of Healthcare Delivery Complexity on Practices for Clinical Quality Improvement: A Case of Healthcare Workers’ Hand Hygiene Compliance," Service Science, INFORMS, vol. 15(4), pages 283-301, December.
  18. Henry Eyring & Patrick J. Ferguson & Sebastian Koppers, 2021. "Less Information, More Comparison, and Better Performance: Evidence from a Field Experiment," Journal of Accounting Research, John Wiley & Sons, Ltd., vol. 59(2), pages 657-711, May.
  19. Manasvini Singh & Jacob Zureich, 2025. "Do Physicians Improve More from Positive or Negative Feedback?," Management Science, INFORMS, vol. 71(5), pages 4198-4222, May.
  20. Zenan Zhou & Xiang Wan, 2022. "Does the Sharing Economy Technology Disrupt Incumbents? Exploring the Influences of Mobile Digital Freight Matching Platforms on Road Freight Logistics Firms," Production and Operations Management, Production and Operations Management Society, vol. 31(1), pages 117-137, January.
  21. Zhiyu Zeng & Hengchen Dai & Dennis J. Zhang & Heng Zhang & Renyu Zhang & Zhiwei Xu & Zuo-Jun Max Shen, 2023. "The Impact of Social Nudges on User-Generated Content for Social Network Platforms," Management Science, INFORMS, vol. 69(9), pages 5189-5208, September.
  22. Shirish Sundaresan & Isin Guler, 2025. "Algorithmic Recommendation Tools and Experiential Learning in Clinical Care," Organization Science, INFORMS, vol. 36(5), pages 1786-1802, September.
  23. Charles J. Corbett, 2024. "OM Forum—The Operations of Well-Being: An Operational Take on Happiness, Equity, and Sustainability," Manufacturing & Service Operations Management, INFORMS, vol. 26(2), pages 409-430, March.
  24. Pablo Casas-Arce & Carolyn Deller & F. Asís Martínez-Jerez & José Manuel Narciso, 2023. "Knowing that you know: incentive effects of relative performance disclosure," Review of Accounting Studies, Springer, vol. 28(1), pages 91-125, March.
  25. Horváth, Gergely & Jia, Mofei, 2024. "The impact of social status on the formation of collaborative ties and effort provision: An experimental study," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 113(C).
  26. Farzad Zaerpour & Marco Bijvank & Huiyin Ouyang & Zhankun Sun, 2022. "Scheduling of Physicians with Time‐Varying Productivity Levels in Emergency Departments," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 645-667, February.
  27. Gergely Horvath & Mofei Jia, 2024. "The impact of social status on the formation of collaborative ties and effort provision: An experimental study," Papers 2403.05830, arXiv.org.
  28. Ruomeng Cui & Hao Ding & Feng Zhu, 2022. "Gender Inequality in Research Productivity During the COVID-19 Pandemic," Manufacturing & Service Operations Management, INFORMS, vol. 24(2), pages 707-726, March.
  29. Divya Singhvi & Somya Singhvi & Xinyu Zhang, 2026. "A Data-Driven Approach to Improve Artisans’ Productivity in Distributed Supply Chains," Operations Research, INFORMS, vol. 74(1), pages 281-300, January.
  30. Kucukyazici, Beste & Zhang, Yue & Ardestani-Jaafari, Amir & Song, Lijie, 2020. "Incorporating patient preferences in the design and operation of cancer screening facility networks," European Journal of Operational Research, Elsevier, vol. 287(2), pages 616-632.
  31. Irene Lo & Vahideh Manshadi & Scott Rodilitz & Ali Shameli, 2024. "Commitment on Volunteer Crowdsourcing Platforms: Implications for Growth and Engagement," Manufacturing & Service Operations Management, INFORMS, vol. 26(5), pages 1787-1805, September.
  32. Vivek Choudhary & Masha Shunko & Serguei Netessine, 2021. "Does Immediate Feedback Make You Not Try as Hard? A Study on Automotive Telematics," Manufacturing & Service Operations Management, INFORMS, vol. 23(4), pages 835-853, July.
  33. Christian Terwiesch & Marcelo Olivares & Bradley R. Staats & Vishal Gaur, 2020. "OM Forum—A Review of Empirical Operations Management over the Last Two Decades," Manufacturing & Service Operations Management, INFORMS, vol. 22(4), pages 656-668, July.
  34. Sanghyun Park & Phanish Puranam, 2024. "Vicarious Learning Without Knowledge Differentials," Management Science, INFORMS, vol. 70(5), pages 2999-3019, May.
  35. Ruomeng Cui & Hao Ding & Feng Zhu, 2020. "Gender Inequality in Research Productivity During the COVID-19 Pandemic," Papers 2006.10194, arXiv.org, revised Feb 2021.
  36. Gautam Gowrisankaran & Keith Joiner & Pierre Thomas Léger, 2023. "Physician Practice Style and Healthcare Costs: Evidence from Emergency Departments," Management Science, INFORMS, vol. 69(6), pages 3202-3219, June.
  37. Lila Al‐shwaf & Alex Scott & Justin T. Kistler, 2025. "Rosie, Take the Wheel: Examining EEOC Actions and Gender Diversity in Frontline Logistics Occupations," Transportation Journal, John Wiley & Sons, vol. 64(3), July.
  38. Anicet A. Fangwa & Caroline Flammer & Marieke Huysentruyt & Bertrand V. Quélin, 2024. "The Governance of Nonprofits and Their Social Impact: Evidence from a Randomized Program in Healthcare in the Democratic Republic of Congo," Management Science, INFORMS, vol. 70(5), pages 2732-2755, May.
  39. Robert J. Batt & Santiago Gallino, 2019. "Finding a Needle in a Haystack: The Effects of Searching and Learning on Pick-Worker Performance," Management Science, INFORMS, vol. 67(6), pages 2624-2645, June.
  40. Timothy Gubler & Ian Larkin & Lamar Pierce, 2018. "Doing Well by Making Well: The Impact of Corporate Wellness Programs on Employee Productivity," Management Science, INFORMS, vol. 64(11), pages 4967-4987, November.
  41. Martina Bossard, Marc Möller, Catherine Roux, 2026. "Procuring New Ideas: On the Value of Performance Information in Innovation Tournaments," Diskussionsschriften dp2602, Universitaet Bern, Departement Volkswirtschaft.
  42. Liang, Li-Lin & Tussing, A Dale & Huang, Nicole & Tsai, Shu-Ling, 2021. "Incentives for physician teams: Effectiveness of performance feedback and payment distribution methods," Health Policy, Elsevier, vol. 125(10), pages 1377-1384.
  43. Yunke Mai & Bin Hu, 2023. "Optimizing Free-to-Play Multiplayer Games with Premium Subscription," Management Science, INFORMS, vol. 69(6), pages 3437-3456, June.
  44. Vivek Choudhary & Masha Shunko & Serguei Netessine & Seongjoon Koo, 2022. "Nudging Drivers to Safety: Evidence from a Field Experiment," Management Science, INFORMS, vol. 68(6), pages 4196-4214, June.
  45. Lesley Meng & Robert J. Batt & Christian Terwiesch, 2021. "The Impact of Facility Layout on Service Worker Behavior: An Empirical Study of Nurses in the Emergency Department," Manufacturing & Service Operations Management, INFORMS, vol. 23(4), pages 819-834, July.
  46. Gary J. Young & E. David Zepeda & Stephen Flaherty & Md Mahmudul Hasan, 2023. "Physician practice migration and changes in practice style: An empirical analysis of inappropriate diagnostic imaging in primary care," Production and Operations Management, Production and Operations Management Society, vol. 32(12), pages 3986-4004, December.
  47. Thomas Gall & Xiaocheng Hu & Michael Vlassopoulos, 2026. "Incentivizing Team Leaders: A Firm‐Level Experiment on Subjective Performance Evaluation of Leadership Skills," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 35(1), pages 139-167, February.
  48. Karen Donohue & Özalp Özer, 2020. "Behavioral Operations: Past, Present, and Future," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 191-202, January.
  49. Minje Park & Anita L. Carson & Erin R. Fox & Rena M. Conti, 2024. "Stockpiling at the Onset of the COVID-19 Pandemic: An Empirical Analysis of National Prescription Drug Sales and Prices," Management Science, INFORMS, vol. 70(10), pages 6483-6501, October.
  50. Miyeon Jung & Daegon Cho & Euncheol Shin, 2021. "Repairing a Cracked Mirror: The Heterogeneous Effect of Personalized Digital Nudges Driven by Misperception," Production and Operations Management, Production and Operations Management Society, vol. 30(8), pages 2586-2607, August.
  51. Song-Hee Kim & Hummy Song & Melissa A. Valentine, 2023. "Learning in Temporary Teams: The Varying Effects of Partner Exposure by Team Member Role," Organization Science, INFORMS, vol. 34(1), pages 433-455, January.
  52. Linda Argote & Sunkee Lee & Jisoo Park, 2021. "Organizational Learning Processes and Outcomes: Major Findings and Future Research Directions," Management Science, INFORMS, vol. 67(9), pages 5399-5429, September.
  53. Ryan W. Buell, 2021. "Last-Place Aversion in Queues," Management Science, INFORMS, vol. 67(3), pages 1430-1452, March.
  54. Megan Lawrence, 2020. "Replication using templates: Does the unit learn from itself, the template, or both?," Strategic Management Journal, Wiley Blackwell, vol. 41(11), pages 1955-1982, November.
  55. Justin T. Kistler & Ramkumar Janakiraman & Subodha Kumar & Vikram Tiwari, 2021. "The Effect of Operational Process Changes on Preoperative Patient Flow: Evidence from Field Research," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1647-1667, June.
  56. Katharina Huesmann & Yero Samuel Ndiaye & Christian Waibel & Daniel Wiesen, 2026. "How the Design of Ranking Systems and Ability Affect Physician Effort," Management Science, INFORMS, vol. 72(2), pages 1198-1213, February.
  57. John W. Gardner*, 2020. "Managing Production Yields and Rework through Feedback on Speed, Quality, and Quantity," Production and Operations Management, Production and Operations Management Society, vol. 29(9), pages 2182-2209, September.
  58. Robert J. Niewoehner & Bradley R. Staats, 2022. "Focusing Provider Attention: An Empirical Examination of Incentives and Feedback in Flu Vaccinations," Management Science, INFORMS, vol. 68(5), pages 3680-3702, May.
  59. repec:osf:osfxxx:xdbr5_v1 is not listed on IDEAS
  60. Jiayi Liu & Diwas KC, 2023. "Nudging Patient Choice: Reducing No-Shows Using Waits Framing Messaging," Operations Research, INFORMS, vol. 71(3), pages 1004-1020, May.
  61. Xiaofei Zhang & Jingchuan Pu & Yixin Lu & Feng Guo, 2025. "Team Makes You Better: Evidence from Online Medical Consultation Platforms," Information Systems Research, INFORMS, vol. 36(3), pages 1738-1759, September.
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