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Strategic management of logistics service: A fuzzy QFD approach

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Cited by:

  1. Kayakutlu, Gulgun & Buyukozkan, Gulcin, 2011. "Assessing performance factors for a 3PL in a value chain," International Journal of Production Economics, Elsevier, vol. 131(2), pages 441-452, June.
  2. Feroz Khan & Yousaf Ali, 2022. "Implementation of the circular supply chain management in the pharmaceutical industry," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(12), pages 13705-13731, December.
  3. Md. Maruf Hossan Chowdhury & Nusrat Jusy Umme & Md. Nuruzzaman, 2018. "Strategies for Mitigating Supply-Side Barriers in the Apparel Supply Chain: A Study on the Apparel Industry of Bangladesh," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(1), pages 41-52, March.
  4. VANOVERMEIRE, Christine & CARLIER, Lukas & SÖRENSEN, Kenneth, 2013. "Improving horizontal logistic co-operation through different concessions," Working Papers 2013018, University of Antwerp, Faculty of Business and Economics.
  5. Wu, Xin & Nie, Lei & Xu, Meng, 2017. "Robust fuzzy quality function deployment based on the mean-end-chain concept: Service station evaluation problem for rail catering services," European Journal of Operational Research, Elsevier, vol. 263(3), pages 974-995.
  6. Bottani, Eleonora, 2009. "A fuzzy QFD approach to achieve agility," International Journal of Production Economics, Elsevier, vol. 119(2), pages 380-391, June.
  7. Jun-Jie Dong & Jian-Zhang Wu & Endre Pap & Aniko Szakal, 2017. "A Choquet Capacity and Integral Based Method to Identify the Overall Importance of Engineering Characteristics in Quality Function Deployment," ECONOMIC COMPUTATION AND ECONOMIC CYBERNETICS STUDIES AND RESEARCH, Faculty of Economic Cybernetics, Statistics and Informatics, vol. 51(4), pages 297-314.
  8. David Opresnik & Maurizio Fiasché & Marco Taisch & Manuel Hirsch, 0. "An evolving fuzzy inference system for extraction of rule set for planning a product–service strategy," Information Technology and Management, Springer, vol. 0, pages 1-17.
  9. Lam, Jasmine Siu Lee & Bai, Xiwen, 2016. "A quality function deployment approach to improve maritime supply chain resilience," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 92(C), pages 16-27.
  10. Carnevalli, Jose A. & Miguel, Paulo Cauchick, 2008. "Review, analysis and classification of the literature on QFD--Types of research, difficulties and benefits," International Journal of Production Economics, Elsevier, vol. 114(2), pages 737-754, August.
  11. Syed Abdul Rehman Khan & Danish Iqbal Godil & Zhang Yu & Farwa Abbas & Muhammad Asif Shamim, 2022. "Adoption of renewable energy sources, low‐carbon initiatives, and advanced logistical infrastructure—an step toward integrated global progress," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(1), pages 275-288, February.
  12. Lam, Jasmine Siu Lee & Zhang, Xiunian, 2019. "Innovative solutions for enhancing customer value in liner shipping," Transport Policy, Elsevier, vol. 82(C), pages 88-95.
  13. Peyman Borna & Mohammad Ali Beheshtinia, 2022. "Enhancing the quality of municipality services using four-dimensional house of quality," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(5), pages 3849-3870, October.
  14. A. Noorul Haq & Varma Boddu, 2017. "Analysis of enablers for the implementation of leagile supply chain management using an integrated fuzzy QFD approach," Journal of Intelligent Manufacturing, Springer, vol. 28(1), pages 1-12, January.
  15. Azadi, Majid & Farzipoor Saen, Reza, 2013. "A combination of QFD and imprecise DEA with enhanced Russell graph measure: A case study in healthcare," Socio-Economic Planning Sciences, Elsevier, vol. 47(4), pages 281-291.
  16. Chowdhury, Md. Maruf Hossan & Quaddus, Mohammed A., 2016. "A multi-phased QFD based optimization approach to sustainable service design," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 165-178.
  17. Chowdhury, Md. Maruf Hossan & Quaddus, Mohammed A., 2015. "A multiple objective optimization based QFD approach for efficient resilient strategies to mitigate supply chain vulnerabilities: The case of garment industry of Bangladesh☆,☆☆☆This manuscript was pro," Omega, Elsevier, vol. 57(PA), pages 5-21.
  18. Haiyun, Cui & Zhixiong, Huang & Yüksel, Serhat & Dinçer, Hasan, 2021. "Analysis of the innovation strategies for green supply chain management in the energy industry using the QFD-based hybrid interval valued intuitionistic fuzzy decision approach," Renewable and Sustainable Energy Reviews, Elsevier, vol. 143(C).
  19. Shun-Hsing Chen, 2006. "Establishment of a performance-evaluation model for service quality in the banking industry," The Service Industries Journal, Taylor & Francis Journals, vol. 29(2), pages 235-247, October.
  20. Jafarian, Ahmad & Rabiee, Meysam & Tavana, Madjid, 2020. "A novel multi-objective co-evolutionary approach for supply chain gap analysis with consideration of uncertainties," International Journal of Production Economics, Elsevier, vol. 228(C).
  21. Minwir Al-Shammari & Mehdi Mili, 2021. "A fuzzy analytic hierarchy process model for customers’ bank selection decision in the Kingdom of Bahrain," Operational Research, Springer, vol. 21(3), pages 1429-1446, September.
  22. Krakovics, Fabio & Eugenio Leal, José & Mendes Jr., Paulo & Lorenzo Santos, Rafael, 2008. "Defining and calibrating performance indicators of a 4PL in the chemical industry in Brazil," International Journal of Production Economics, Elsevier, vol. 115(2), pages 502-514, October.
  23. David Opresnik & Maurizio Fiasché & Marco Taisch & Manuel Hirsch, 2017. "An evolving fuzzy inference system for extraction of rule set for planning a product–service strategy," Information Technology and Management, Springer, vol. 18(2), pages 131-147, June.
  24. Heidarzadeh, Elham & Sajadnia, Sahar, 2017. "Using Simulation and Six-Sigma Tools in Improving Process Flow in Outpatient Clinics," MPRA Paper 82436, University Library of Munich, Germany.
  25. Show-Hui S. Huang & Wen-Kai K. Hsu, 2016. "An assessment of service quality for international distribution centers in Taiwan -- a QFD approach with fuzzy AHP," Maritime Policy & Management, Taylor & Francis Journals, vol. 43(4), pages 509-523, May.
  26. Rehman, Obaid ur & Ali, Yousaf & Sabir, Muhammad, 2022. "Risk assessment and mitigation for electric power sectors: A developing country's perspective," International Journal of Critical Infrastructure Protection, Elsevier, vol. 36(C).
  27. Wong, Bo K. & Lai, Vincent S., 2011. "A survey of the application of fuzzy set theory in production and operations management: 1998-2009," International Journal of Production Economics, Elsevier, vol. 129(1), pages 157-168, January.
  28. Juana Rivera-Lirio & María Muñoz-Torres, 2010. "The Effectiveness of the Public Support Policies for the European Industry Financing as a Contribution to Sustainable Development," Journal of Business Ethics, Springer, vol. 94(4), pages 489-515, July.
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