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Institutionalizing explainability: On credit scoring, AI, and consumer agency

Author

Listed:
  • Bauer, Kevin
  • Gill, Andrej
  • Langenbucher, Katja
  • Franke, Lucia

Abstract

The paper starts from a situation of information asymmetry on credit markets and zooms in on AIenhanced credit scoring as an institutional response. It assumes the potential for expanding access to credit as well as the risk of discriminatory treatment of historically disadvantaged communities. Against this background, the paper explores legal requirements of "explainability", using two recent European Court of Justice decisions as illustrations. The paper gives an overview of XAI methods along with their socio-technical and legal limits. It contributes to the discussion by suggesting to treat explanations as a public good and designing an intermediary institution which would act as a go-between connecting consumer data subjects and scoring companies.

Suggested Citation

  • Bauer, Kevin & Gill, Andrej & Langenbucher, Katja & Franke, Lucia, 2025. "Institutionalizing explainability: On credit scoring, AI, and consumer agency," SAFE White Paper Series 116, Leibniz Institute for Financial Research SAFE.
    • Handle: RePEc:zbw:safewh:334497
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