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World Wide Web Technology in Support of Negotiation and Communication

  • J. Teich
  • H. Wallenius
  • J. Wallenius

With the advent of the mass use of the Internet involving the classic use of e-mail, file transfer and now the more recent use of www applications, such as home pages, chat, Internet phone, audio and video and web broadcast systems, business transactions over the net are increasing dramatically. An important, yet relatively undeveloped component for electronic commerce is the negotiation of contracts and the resolution of disputes. We discuss Web-based technology and practice in supporting business negotiations and communication. The focus of the paper is on the present and the future promises of such technology.

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Paper provided by International Institute for Applied Systems Analysis in its series Working Papers with number ir98018.

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Date of creation: Apr 1998
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Handle: RePEc:wop:iasawp:ir98018
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  1. Economides, Nicholas, 1996. "The economics of networks," International Journal of Industrial Organization, Elsevier, vol. 14(6), pages 673-699, October.
  2. Gerardine DeSanctis & R. Brent Gallupe, 1987. "A Foundation for the Study of Group Decision Support Systems," Management Science, INFORMS, vol. 33(5), pages 589-609, May.
  3. Pinsonneault, Alain & Kraemer, Kenneth L., 1990. "The effects of electronic meetings on group processes and outcomes: An assessment of the empirical research," European Journal of Operational Research, Elsevier, vol. 46(2), pages 143-161, May.
  4. Teich, Jeffrey E. & Wallenius, Hannele & Wallenius, Jyrki & Zionts, Stanley, 1996. "Identifying Pareto-optimal settlements for two-party resource allocation negotiations," European Journal of Operational Research, Elsevier, vol. 93(3), pages 536-549, September.
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