IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v20y2011i2d10.1007_s10726-009-9172-z.html
   My bibliography  Save this article

Explaining Sophistication in Collaborative Technology Use: A Context—Technology Fit Perspective

Author

Listed:
  • Sanjiv D. Vaidya

    (Indian Institute of Management Calcutta)

  • Priya Seetharaman

    (Indian Institute of Management Calcutta)

Abstract

Organizations are increasingly attempting to leverage their IT infrastructures and gain better benefits from them. Collaborative technology is one such IT-based infrastructural application which enables organizations to increase operational efficiencies and effectiveness of organizational decision making. It is important to identify potential challenges and barriers to collaborative technology adoption and use and therefore create means and mechanisms for anticipating challenges, facing them and removing barriers. Motivated by differences in extent of use of collaborative technology by groups in organizations, this paper uses exploratory cases to analyse IT-supported collaborative decision task situations to understand the factors influencing sophistication of use of collaborative technology. Preliminary qualitative analysis suggests that level of sophistication is fit between three constructs including users’ drive to use technology, the need for technology support and the group’s cultural orientation towards collaboration. Potential group contexts are discussed using the cases as samples. Further development of an integrative framework to understand use of collaborative technology is essential for suggesting more precise and fundamental prescriptive mechanisms.

Suggested Citation

  • Sanjiv D. Vaidya & Priya Seetharaman, 2011. "Explaining Sophistication in Collaborative Technology Use: A Context—Technology Fit Perspective," Group Decision and Negotiation, Springer, vol. 20(2), pages 185-213, March.
    • Handle: RePEc:spr:grdene:v:20:y:2011:i:2:d:10.1007_s10726-009-9172-z
    DOI: 10.1007/s10726-009-9172-z
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-009-9172-z
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10726-009-9172-z?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Michael H. Zack & James L. McKenney, 1995. "Social Context and Interaction in Ongoing Computer-Supported Management Groups," Organization Science, INFORMS, vol. 6(4), pages 394-422, August.
    2. Marjorie Sarbaugh-Thompson & Martha S. Feldman, 1998. "Electronic Mail and Organizational Communication: Does Saying “Hi” Really Matter?," Organization Science, INFORMS, vol. 9(6), pages 685-698, December.
    3. Richard L. Daft & Robert H. Lengel, 1986. "Organizational Information Requirements, Media Richness and Structural Design," Management Science, INFORMS, vol. 32(5), pages 554-571, May.
    4. Sajda Qureshi & Doug Vogel, 2001. "Adaptiveness in Virtual Teams: Organisational Challenges and Research Directions," Group Decision and Negotiation, Springer, vol. 10(1), pages 27-46, January.
    5. Martha L. Maznevski & Katherine M. Chudoba, 2000. "Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness," Organization Science, INFORMS, vol. 11(5), pages 473-492, October.
    6. France Bélanger & Mary Beth Watson-Manheim, 2006. "Virtual Teams and Multiple Media: Structuring Media Use to Attain Strategic Goals," Group Decision and Negotiation, Springer, vol. 15(4), pages 299-321, July.
    7. Gerardine DeSanctis & Marshall Scott Poole, 1994. "Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory," Organization Science, INFORMS, vol. 5(2), pages 121-147, May.
    8. Subhasish Dasgupta & Mary Granger & Nina McGarry, 2002. "User Acceptance of E-Collaboration Technology: An Extension of the Technology Acceptance Model," Group Decision and Negotiation, Springer, vol. 11(2), pages 87-100, March.
    9. Rod Jarman, 2005. "When Success Isn’t Everything – Case Studies of Two Virtual Teams," Group Decision and Negotiation, Springer, vol. 14(4), pages 333-354, July.
    10. Pinsonneault, Alain & Kraemer, Kenneth L., 1990. "The effects of electronic meetings on group processes and outcomes: An assessment of the empirical research," European Journal of Operational Research, Elsevier, vol. 46(2), pages 143-161, May.
    11. Gerardine DeSanctis & R. Brent Gallupe, 1987. "A Foundation for the Study of Group Decision Support Systems," Management Science, INFORMS, vol. 33(5), pages 589-609, May.
    12. L. Floyd Lewis & Deepinder S. Bajwa & Graham Pervan & Vincent Lai Siu King & Bjørn E. Munkvold, 2007. "A Cross-Regional Exploration of Barriers to the Adoption and Use of Electronic Meeting Systems," Group Decision and Negotiation, Springer, vol. 16(4), pages 381-398, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Terri L. Griffith & John E. Sawyer & M. Scott Poole, 2019. "Systems Savvy: Practical Intelligence for Transformation of Sociotechnical Systems," Group Decision and Negotiation, Springer, vol. 28(3), pages 475-499, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ofir Turel & Catherine E. Connelly, 2012. "Team Spirit: The Influence of Psychological Collectivism on the Usage of E-Collaboration Tools," Group Decision and Negotiation, Springer, vol. 21(5), pages 703-725, September.
    2. Rod Jarman, 2005. "When Success Isn’t Everything – Case Studies of Two Virtual Teams," Group Decision and Negotiation, Springer, vol. 14(4), pages 333-354, July.
    3. repec:dau:papers:123456789/12988 is not listed on IDEAS
    4. Sumita Raghuram & Philipp Tuertscher & Raghu Garud, 2010. "Research Note ---Mapping the Field of Virtual Work: A Cocitation Analysis," Information Systems Research, INFORMS, vol. 21(4), pages 983-999, December.
    5. Michele Griessmair & Sabine T. Koeszegi, 2009. "Exploring the Cognitive-Emotional Fugue in Electronic Negotiations," Group Decision and Negotiation, Springer, vol. 18(3), pages 213-234, May.
    6. Kieran Mathieson, 2007. "Towards a Design Science of Ethical Decision Support," Journal of Business Ethics, Springer, vol. 76(3), pages 269-292, December.
    7. Gerardine DeSanctis & Peter Monge, 1999. "Introduction to the Special Issue: Communication Processes for Virtual Organizations," Organization Science, INFORMS, vol. 10(6), pages 693-703, December.
    8. Lionel P. Robert & Alan R. Dennis & Manju K. Ahuja, 2008. "Social Capital and Knowledge Integration in Digitally Enabled Teams," Information Systems Research, INFORMS, vol. 19(3), pages 314-334, September.
    9. Darshna V. Banker & Shamita Garg & Mohita Maggon, 2023. "Virtual Leadership: Bibliometrics, Framework-Based Systematic Review, and Future Agenda," South Asian Journal of Business and Management Cases, , vol. 12(3), pages 300-332, December.
    10. Hill, N. Sharon & Bartol, Kathryn M. & Tesluk, Paul E. & Langa, Gosia A., 2009. "Organizational context and face-to-face interaction: Influences on the development of trust and collaborative behaviors in computer-mediated groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(2), pages 187-201, March.
    11. Ann Majchrzak & Arvind Malhotra & Richard John, 2005. "Perceived Individual Collaboration Know-How Development Through Information Technology–Enabled Contextualization: Evidence from Distributed Teams," Information Systems Research, INFORMS, vol. 16(1), pages 9-27, March.
    12. Viju Raghupathi & Raquel Benbunan-Fich, 2020. "A Social Capital Perspective on Computer-Mediated Group Communication and Performance: An Empirical Study," Group Decision and Negotiation, Springer, vol. 29(4), pages 747-801, August.
    13. Franco, L. Alberto & Rouwette, Etiënne A.J.A. & Korzilius, Hubert, 2016. "Different paths to consensus? The impact of need for closure on model-supported group conflict management," European Journal of Operational Research, Elsevier, vol. 249(3), pages 878-889.
    14. Pamela J. Hinds & Diane E. Bailey, 2003. "Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams," Organization Science, INFORMS, vol. 14(6), pages 615-632, December.
    15. repec:ipg:wpaper:40 is not listed on IDEAS
    16. Anca Metiu, 2006. "Owning the Code: Status Closure in Distributed Groups," Organization Science, INFORMS, vol. 17(4), pages 418-435, August.
    17. Terri L. Griffith & Mark A. Fuller & Gregory B. Northcraft, 1998. "Facilitator Influence in Group Support Systems: Intended and Unintended Effects," Information Systems Research, INFORMS, vol. 9(1), pages 20-36, March.
    18. Catherine Durnell Cramton, 2001. "The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration," Organization Science, INFORMS, vol. 12(3), pages 346-371, June.
    19. Pamela J. Hinds & Mark Mortensen, 2005. "Understanding Conflict in Geographically Distributed Teams: The Moderating Effects of Shared Identity, Shared Context, and Spontaneous Communication," Organization Science, INFORMS, vol. 16(3), pages 290-307, June.
    20. Mi, Hwang, 1998. "Did Task Type Matter in the Use of Decision Room GSS? A Critical Review and a Meta-analysis," Omega, Elsevier, vol. 26(1), pages 1-15, February.
    21. Salo, Ahti A., 1995. "Interactive decision aiding for group decision support," European Journal of Operational Research, Elsevier, vol. 84(1), pages 134-149, July.
    22. Martha L. Maznevski & Nicholas A. Athanassiou, 2006. "Guest editors’ introduction to the focused issue: A new direction for global teams research," Management International Review, Springer, vol. 46(6), pages 631-646, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:20:y:2011:i:2:d:10.1007_s10726-009-9172-z. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.