IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v28y2019i3d10.1007_s10726-019-09619-4.html
   My bibliography  Save this article

Systems Savvy: Practical Intelligence for Transformation of Sociotechnical Systems

Author

Listed:
  • Terri L. Griffith

    (Santa Clara University)

  • John E. Sawyer

    (University of Delaware)

  • M. Scott Poole

    (University of Illinois)

Abstract

Systems savvy, a new construct derived from foundations of practical intelligence, is the capacity to see the interdependence of technological and social/organizational systems and to construct synergies between them. Understanding systems savvy is valuable for managing the changes that go along with rapidly evolving technical and social/organizational systems that are part of the group decision and negotiation landscape. We first define the construct of systems savvy and position it in recent research on practical intelligence and tacit knowledge. We differentiate it from several other individual characteristics often used in research and practice. We use a critical incident technique with 13 subject matter experts to create a situational judgment test measure of systems savvy that can be used for research or assessments to support training. Preliminary validation of the measure uses a sample of 39 successful professionals and 182 novices. Systems savvy represents a contribution to research streams focused on understanding technology with implications at the team and organizational levels of analysis. We conclude with a discussion of the limitations of the current research and offer possible next steps toward using the systems savvy construct for understanding and supporting the future of work, especially within teams.

Suggested Citation

  • Terri L. Griffith & John E. Sawyer & M. Scott Poole, 2019. "Systems Savvy: Practical Intelligence for Transformation of Sociotechnical Systems," Group Decision and Negotiation, Springer, vol. 28(3), pages 475-499, June.
    • Handle: RePEc:spr:grdene:v:28:y:2019:i:3:d:10.1007_s10726-019-09619-4
    DOI: 10.1007/s10726-019-09619-4
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-019-09619-4
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10726-019-09619-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Ritu Agarwal & Jayesh Prasad, 1998. "A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology," Information Systems Research, INFORMS, vol. 9(2), pages 204-215, June.
    2. Terri L. Griffith & John E. Sawyer, 2006. "Supporting Technologies and Organizational Practices for the Transfer of Knowledge in Virtual Environments," Group Decision and Negotiation, Springer, vol. 15(4), pages 407-423, July.
    3. Gwendolyn L. Kolfschoten & Bruce A. Reinig, 2013. "Introduction to the Special Issue: “Cognitive Perspectives on Group Decision and Negotiation”," Group Decision and Negotiation, Springer, vol. 22(5), pages 867-872, September.
    4. Anonymous, 2013. "Introduction to the Issue," Journal of Wine Economics, Cambridge University Press, vol. 8(3), pages 243-243, December.
    5. J. Robert Baum & Barbara J. Bird, 2010. "The Successful Intelligence of High-Growth Entrepreneurs: Links to New Venture Growth," Organization Science, INFORMS, vol. 21(2), pages 397-412, April.
    6. Sanjiv D. Vaidya & Priya Seetharaman, 2011. "Explaining Sophistication in Collaborative Technology Use: A Context—Technology Fit Perspective," Group Decision and Negotiation, Springer, vol. 20(2), pages 185-213, March.
    7. Terri L. Griffith & David A. Tansik & Lehman Benson, 2002. "Negotiating Technology Implementation: An Empirical Investigation of a Website Introduction," Group Decision and Negotiation, Springer, vol. 11(1), pages 1-22, January.
    8. F. Ackermann & M. Yearworth & L. White, 2018. "Micro-processes in Group Decision and Negotiation: Practices and Routines for Supporting Decision Making," Group Decision and Negotiation, Springer, vol. 27(5), pages 709-713, October.
    9. Gerardine DeSanctis & Marshall Scott Poole, 1994. "Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory," Organization Science, INFORMS, vol. 5(2), pages 121-147, May.
    10. Anonymous, 2013. "Introduction to the Issue," Journal of Wine Economics, Cambridge University Press, vol. 8(2), pages 129-130, November.
    11. Martin Ratzmann & Robin Pesch & Ricarda Bouncken & Carla Martínez Climent, 2018. "The Price of Team Spirit for Sensemaking Through Task Discourse in Innovation Teams," Group Decision and Negotiation, Springer, vol. 27(3), pages 321-341, June.
    12. Nishtha Langer & Sandra A. Slaughter & Tridas Mukhopadhyay, 2014. "Project Managers' Practical Intelligence and Project Performance in Software Offshore Outsourcing: A Field Study," Information Systems Research, INFORMS, vol. 25(2), pages 364-384, June.
    13. Jeffrey Goldstein & James K. Hazy & Benyamin B. Lichtenstein, 2010. "Complexity and the Nexus of Leadership," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-10771-7.
    14. Steven Way & Yufei Yuan, 2014. "Transitioning From Dynamic Decision Support to Context-Aware Multi-Party Coordination: A Case for Emergency Response," Group Decision and Negotiation, Springer, vol. 23(4), pages 649-672, July.
    15. Hirschman, Elizabeth C, 1980. "Innovativeness, Novelty Seeking, and Consumer Creativity," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 7(3), pages 283-295, December.
    16. Raymond F. Zammuto & Terri L. Griffith & Ann Majchrzak & Deborah J. Dougherty & Samer Faraj, 2007. "Information Technology and the Changing Fabric of Organization," Organization Science, INFORMS, vol. 18(5), pages 749-762, October.
    17. Gina Dokko & Steffanie L. Wilk & Nancy P. Rothbard, 2009. "Unpacking Prior Experience: How Career History Affects Job Performance," Organization Science, INFORMS, vol. 20(1), pages 51-68, February.
    18. Kahneman, Daniel, 1992. "Reference points, anchors, norms, and mixed feelings," Organizational Behavior and Human Decision Processes, Elsevier, vol. 51(2), pages 296-312, March.
    19. Matthijs J. Verhulst & Anne-Françoise Rutkowski, 2018. "Decision-Making in the Police Work Force: Affordances Explained in Practice," Group Decision and Negotiation, Springer, vol. 27(5), pages 827-852, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Henner Gimpel & Vanessa Graf-Seyfried & Robert Laubacher & Oliver Meindl, 2023. "Towards Artificial Intelligence Augmenting Facilitation: AI Affordances in Macro-Task Crowdsourcing," Group Decision and Negotiation, Springer, vol. 32(1), pages 75-124, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Attié, Elodie & Meyer-Waarden, Lars, 2022. "The acceptance and usage of smart connected objects according to adoption stages: an enhanced technology acceptance model integrating the diffusion of innovation, uses and gratification and privacy ca," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    2. Lin, Xiaolin & Kishore, Rajiv, 2021. "Social media-enabled healthcare: A conceptual model of social media affordances, online social support, and health behaviors and outcomes," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
    3. Erik Lindhult & Koteshwar Chirumalla & Pejvak Oghazi & Vinit Parida, 2018. "Value logics for service innovation: practice-driven implications for service-dominant logic," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 457-481, September.
    4. James Cunningham & Alistair R. Anderson, 2018. "Inspired or Foolhardy: Sensemaking, Confidence and Entrepreneurs’ Decision-Making," Group Decision and Negotiation, Springer, vol. 27(3), pages 393-415, June.
    5. Meyer-Waarden, Lars & Cloarec, Julien, 2022. "“Baby, you can drive my car”: Psychological antecedents that drive consumers’ adoption of AI-powered autonomous vehicles," Technovation, Elsevier, vol. 109(C).
    6. Leonardo Pompa, 2017. "From the Unusual to the Useful: Digital Platforms and Co-Working Spaces as Instruments for Human Resource Management in Emerging Economic and Organizational Environments," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(8), pages 143-143, July.
    7. Ranjana Raghunathan, 2022. "Everyday Intimacies and Inter-Ethnic Relationships: Tracing Entanglements of Gender and Race in Multicultural Singapore," Sociological Research Online, , vol. 27(1), pages 77-94, March.
    8. Balint, T. & Lamperti, F. & Mandel, A. & Napoletano, M. & Roventini, A. & Sapio, A., 2017. "Complexity and the Economics of Climate Change: A Survey and a Look Forward," Ecological Economics, Elsevier, vol. 138(C), pages 252-265.
    9. Lamperti, Francesco & Bosetti, Valentina & Roventini, Andrea & Tavoni, Massimo & Treibich, Tania, 2021. "Three green financial policies to address climate risks," Journal of Financial Stability, Elsevier, vol. 54(C).
    10. Songsore, Emmanuel & Buzzelli, Michael, 2014. "Social responses to wind energy development in Ontario: The influence of health risk perceptions and associated concerns," Energy Policy, Elsevier, vol. 69(C), pages 285-296.
    11. Tapsuwan, Sorada & Polyakov, Maksym & Bark, Rosalind & Nolan, Martin, 2015. "Valuing the Barmah–Millewa Forest and in stream river flows: A spatial heteroskedasticity and autocorrelation consistent (SHAC) approach," Ecological Economics, Elsevier, vol. 110(C), pages 98-105.
    12. Omar Al-Ubaydli & John List & Claire Mackevicius & Min Sok Lee & Dana Suskind, 2019. "How Can Experiments Play a Greater Role in Public Policy? 12 Proposals from an Economic Model of Scaling," Artefactual Field Experiments 00679, The Field Experiments Website.
    13. Nepomuceno, Marcelo Vinhal & Laroche, Michel, 2015. "The impact of materialism and anti-consumption lifestyles on personal debt and account balances," Journal of Business Research, Elsevier, vol. 68(3), pages 654-664.
    14. Bertschek, Irene & Kesler, Reinhold, 2022. "Let the user speak: Is feedback on Facebook a source of firms’ innovation?," Information Economics and Policy, Elsevier, vol. 60(C).
    15. Weiling Ke & Lele Kang & Chuan-Hoo Tan & Chih-Hung Peng, 2021. "User Competence with Enterprise Systems: The Effects of Work Environment Factors," Information Systems Research, INFORMS, vol. 32(3), pages 860-875, September.
    16. Avelino, Flor & Wittmayer, Julia M. & Pel, Bonno & Weaver, Paul & Dumitru, Adina & Haxeltine, Alex & Kemp, René & Jørgensen, Michael S. & Bauler, Tom & Ruijsink, Saskia & O'Riordan, Tim, 2019. "Transformative social innovation and (dis)empowerment," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 195-206.
    17. Gigi Foster, 2020. "The behavioural economics of government responses to COVID-19," Journal of Behavioral Economics for Policy, Society for the Advancement of Behavioral Economics (SABE), vol. 4(S3), pages 11-43, December.
    18. Audoly, Richard & Vogt-Schilb, Adrien & Guivarch, Céline & Pfeiffer, Alexander, 2018. "Pathways toward zero-carbon electricity required for climate stabilization," Applied Energy, Elsevier, vol. 225(C), pages 884-901.
    19. Gerards, Ruud & Welters, Ricardo, 2016. "Impact of financial pressure on unemployed job search, job find success and job quality," ROA Research Memorandum 008, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    20. Cairns, George & Wright, George & Fairbrother, Peter, 2016. "Promoting articulated action from diverse stakeholders in response to public policy scenarios: A case analysis of the use of ‘scenario improvisation’ method," Technological Forecasting and Social Change, Elsevier, vol. 103(C), pages 97-108.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:28:y:2019:i:3:d:10.1007_s10726-019-09619-4. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.