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Technological adoption and Firm Resilience: Understanding the Impact of New Digital Technologies

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  • Laura Bisio
  • Valeria Cirillo
  • Matteo Lucchese
  • Andrea Mina
  • Stefania Scrofani

Abstract

This study investigates the impact of new digital technologies on the resilience of firms to external shocks. Using rare comprehensive data on both the adoption of single and multiple new digital technologies, we employ a Difference-in-Differences methodology with propensity score matching to evaluate how digitalization influenced firms' ability to withstand the COVID-19 crisis. We isolate the effects of adopting 1) a single technology, 2) multiple technologies (the breadth of adoption), and 3) technologies that are complementary to one another. The findings provide novel insights into how firms can shape their investments in new digital technologies to increase the benefits of digitalization, and enhance their ability to navigate future crises.

Suggested Citation

  • Laura Bisio & Valeria Cirillo & Matteo Lucchese & Andrea Mina & Stefania Scrofani, 2025. "Technological adoption and Firm Resilience: Understanding the Impact of New Digital Technologies," LEM Papers Series 2025/21, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
    • Handle: RePEc:ssa:lemwps:2025/21
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    References listed on IDEAS

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    1. Gabriele Santoro & Antonio Messeni-Petruzzelli & Manlio Giudice, 2021. "Searching for resilience: the impact of employee-level and entrepreneur-level resilience on firm performance in small family firms," Small Business Economics, Springer, vol. 57(1), pages 455-471, June.
    2. Abadie, Alberto & Imbens, Guido W., 2011. "Bias-Corrected Matching Estimators for Average Treatment Effects," Journal of Business & Economic Statistics, American Statistical Association, vol. 29(1), pages 1-11.
    3. Conz, Elisa & Magnani, Giovanna, 2020. "A dynamic perspective on the resilience of firms: A systematic literature review and a framework for future research," European Management Journal, Elsevier, vol. 38(3), pages 400-412.
    4. Flavio Calvino & Chiara Criscuolo & Antonio Ughi, 2024. "Digital adoption during COVID-19: Cross-country evidence from microdata," OECD Science, Technology and Industry Working Papers 2024/03, OECD Publishing.
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