Subscriber churn in the Australian ISP market
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- Madden, Gary & Savage, Scott J. & Coble-Neal, Grant, 1999. "Subscriber churn in the Australian ISP market," Information Economics and Policy, Elsevier, vol. 11(2), pages 195-207, July.
References listed on IDEAS
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More about this item
Keywords
Internet; customer churn; pricing;All these keywords.
JEL classification:
- L96 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Telecommunications
- O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
- C93 - Mathematical and Quantitative Methods - - Design of Experiments - - - Field Experiments
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