Operating Performance in the Wake of ERP Implementation: Triangulating Results for Chinese Manufacturing Companies
This paper reflects the first stage of research related to company performance in the aftermath of an ERP implementation. We obtained a unique set of data for 198 public Chinese manufacturing companies involved in enterprise resource planning (ERP) implementations from 1993 to 2006. We collected fundamental data from a survey of these companies, and then analyzed their ERP implementations and performance. We use structural equation modeling (SEM) of subjects’ perceptions to model firm operational performance as a function of effective ERP implementation that, in turn, is a function of both the level of CEO involvement and the extent of Business Process Reengineering (BPR). We find that operational performance is positively associated with ERP effectiveness, and that this effectiveness is positively related to both the level of CEO involvement and the extent of BPR. A subsequent stage of this research program will examine both accounting and market performance measures as possible validating measures of perceived operating performance. Consequently, measures from three levels will be examined: managerial perception, firm performance and market response to these ERP implementations. This three-prong approach enables us to triangulate results regarding the perceived and actual factors affecting the efficacy of the ERP implementations.
|Date of creation:||2010|
|Date of revision:|
|Contact details of provider:|| Web page: http://mccoll.queens.edu/|
More information through EDIRC
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Zhang, Zhe & Lee, Matthew K.O. & Huang, Pei & Zhang, Liang & Huang, Xiaoyuan, 2005. "A framework of ERP systems implementation success in China: An empirical study," International Journal of Production Economics, Elsevier, vol. 98(1), pages 56-80, October.
- Xue, Yajiong & Liang, Huigang & Boulton, William R. & Snyder, Charles A., 2005. "ERP implementation failures in China: Case studies with implications for ERP vendors," International Journal of Production Economics, Elsevier, vol. 97(3), pages 279-295, September.
- Hammer, Michael & Champy, James, 1993. "Reengineering the corporation: A manifesto for business revolution," Business Horizons, Elsevier, vol. 36(5), pages 90-91.
- Ge, Liping & Voß, Stefan, 2009. "ERP application in China: An overview," International Journal of Production Economics, Elsevier, vol. 122(1), pages 501-507, November.
When requesting a correction, please mention this item's handle: RePEc:msb:wpaper:2010-03. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (HP Bowen)
If references are entirely missing, you can add them using this form.