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When the Early Bird Catches the Worm: The Impact of Training in Retail

  • Hinerasky, Christiane

    ()

    (University of Paderborn)

  • Fahr, René

    ()

    (University of Paderborn)

We econometrically evaluate the performance effects of a six month e-learning programme in a large retail chain with monthly data on sales revenue, for four years using panel regressions. Participants in early cohorts show positive performance effects during training periods that depreciate afterwards. We conclude that offering training on a voluntary basis leads participants with the highest expected idiosyncratic gains and the highest talent to self-select into early participation. As performance effects already unfold during training, our findings put forward the importance of continuous training with close coaching unlike single training incidences.

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Paper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number 6037.

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Length: 31 pages
Date of creation: Oct 2011
Date of revision:
Handle: RePEc:iza:izadps:dp6037
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  1. Richard Blundell & Monica Costa Dias, 2009. "Alternative Approaches to Evaluation in Empirical Microeconomics," Journal of Human Resources, University of Wisconsin Press, vol. 44(3).
  2. Bassanini, Andrea & Booth, Alison L. & Brunello, Giorgio & De Paola, Maria & Leuven, Edwin, 2005. "Workplace Training in Europe," IZA Discussion Papers 1640, Institute for the Study of Labor (IZA).
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