When The Enterprise Culture Meets Identities: A Case Study
This paper is based on a case study conducted in a large French public sector firm which had recently implemented a new performance measurement and management system. we draw on the “enterprise culture” (EC) literature and research program. EC has been described as a discourse operating at different levels in organizations and society (du Gay, P. & Salaman, G. “The Cult[ure] of the customer”, Journal of Management Studies, Vol. 29, No. 5, 1992, pp.615-33) and revolving around two bases. First, the figure of the reputedly sovereign customer and the associated substitution of market-like regulation to bureaucracy in organizations. Second, the injunction to enterprising self, by which organizational participants are supposed to behave as entrepreneurs of their own lives We show how the new system embodies these EC ideals. Our case studies then contributes fisrt to the research regarding the levels and expressions of individuals' freedom vis-à-vis EC. Second, it sheds further light on the identity processes at stake when individuals are confronted with EC discourses and related technologies. Third, we bring new evidence of the role of management instruments as mediators between the EC impacted organizational and individual levels.
|Date of creation:||27 May 2009|
|Date of revision:|
|Publication status:||Published in La place de la dimension européenne dans la Comptabilité Contrôle Audit, May 2009, Strasbourg, France. pp.CD ROM, 2009|
|Note:||View the original document on HAL open archive server: https://halshs.archives-ouvertes.fr/halshs-00459629|
|Contact details of provider:|| Web page: https://hal.archives-ouvertes.fr/|
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- S. Illeris & G. Akehurst, 2001. "Introduction," The Service Industries Journal, Taylor & Francis Journals, vol. 21(1), pages 1-4, January.
- Mats Alvesson, 2002. "Identity Regulation as Organizational Control: Producing the Appropriate Individual," Journal of Management Studies, Wiley Blackwell, vol. 39(5), pages 619-644, 07.
When requesting a correction, please mention this item's handle: RePEc:hal:journl:halshs-00459629. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (CCSD)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.