IDEAS home Printed from https://ideas.repec.org/p/arx/papers/2402.18459.html
   My bibliography  Save this paper

In-Person, Hybrid or Remote? Employers' Perspectives on the Future of Work Post-Pandemic

Author

Listed:
  • Divyakant Tahlyan
  • Hani Mahmassani
  • Amanda Stathopoulos
  • Maher Said
  • Susan Shaheen
  • Joan Walker
  • Breton Johnson

Abstract

We present an employer-side perspective on remote work through the pandemic using data from top executives of 129 employers in North America. Our analysis suggests that at least some of the pandemic-accelerated changes to the work location landscape will likely stick; with some form of hybrid work being the norm. However, the patterns will vary by department (HR/legal/sales/IT, etc.) and by sector of operations. Top three concerns among employers include: supervision and mentoring, reduction in innovation, and creativity; and the top three benefits include their ability to retain / recruit talent, positive impact on public image and their ability to compete. An Ordered Probit model of the expected April 2024 work location strategy revealed that those in transportation, warehousing, and manufacturing sectors, those with a fully in-person approach to work pre-COVID, and those with a negative outlook towards the impact of remote work are likely to be more in-person-centered, while those with fully remote work approach in April 2020 are likely to be less in-person-centered. Lastly, we present data on resumption of business travel, in-person client interactions and changes in office space reconfigurations that employers have made since the beginning of the pandemic.

Suggested Citation

  • Divyakant Tahlyan & Hani Mahmassani & Amanda Stathopoulos & Maher Said & Susan Shaheen & Joan Walker & Breton Johnson, 2024. "In-Person, Hybrid or Remote? Employers' Perspectives on the Future of Work Post-Pandemic," Papers 2402.18459, arXiv.org.
    • Handle: RePEc:arx:papers:2402.18459
    as

    Download full text from publisher

    File URL: http://arxiv.org/pdf/2402.18459
    File Function: Latest version
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mannering, Jill S. & Mokhtarian, Patricia L., 1995. "Modeling the Choice of Telecommuting Frequency in California: An Exploratory Analysis," University of California Transportation Center, Working Papers qt08s817dr, University of California Transportation Center.
    2. Barrero, Jose Maria & Bloom, Nick & Davis, Steven J., 2020. "Why Working From Home Will Stick," SocArXiv wfdbe, Center for Open Science.
    3. Longqi Yang & David Holtz & Sonia Jaffe & Siddharth Suri & Shilpi Sinha & Jeffrey Weston & Connor Joyce & Neha Shah & Kevin Sherman & Brent Hecht & Jaime Teevan, 2022. "Author Correction: The effects of remote work on collaboration among information workers," Nature Human Behaviour, Nature, vol. 6(1), pages 164-164, January.
    4. Longqi Yang & David Holtz & Sonia Jaffe & Siddharth Suri & Shilpi Sinha & Jeffrey Weston & Connor Joyce & Neha Shah & Kevin Sherman & Brent Hecht & Jaime Teevan, 2022. "The effects of remote work on collaboration among information workers," Nature Human Behaviour, Nature, vol. 6(1), pages 43-54, January.
    5. Linzer, Drew A. & Lewis, Jeffrey B., 2011. "poLCA: An R Package for Polytomous Variable Latent Class Analysis," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 42(i10).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jean-Marc Bourgeon & José de Sousa & Alexis Noir-Luhalwe, 2022. "Social Distancing and Risk Taking: Evidence from a Team Game Show [Distanciation sociale et prise de risque : Les résultats d'un jeu d'équipe]," SciencePo Working papers Main hal-03792423, HAL.
    2. Vij, Akshay & Souza, Flavio F. & Barrie, Helen & Anilan, V. & Sarmiento, Sergio & Washington, Lynette, 2023. "Employee preferences for working from home in Australia," Journal of Economic Behavior & Organization, Elsevier, vol. 214(C), pages 782-800.
    3. Battisti, Enrico & Alfiero, Simona & Leonidou, Erasmia, 2022. "Remote working and digital transformation during the COVID-19 pandemic: Economic–financial impacts and psychological drivers for employees," Journal of Business Research, Elsevier, vol. 150(C), pages 38-50.
    4. Duanyi Yang & Erin L. Kelly & Laura D. Kubzansky & Lisa Berkman, 2023. "Working from Home and Worker Well-being: New Evidence from Germany," ILR Review, Cornell University, ILR School, vol. 76(3), pages 504-531, May.
    5. Konstantin Flassak & Julia Haag & Christian Hofmann & Christopher Lechner & Nina Schwaiger & Rafael Zacherl, 2023. "Working from home and management controls," Journal of Business Economics, Springer, vol. 93(1), pages 193-228, January.
    6. Deole, Sumit S. & Deter, Max & Huang, Yue, 2023. "Home sweet home: Working from home and employee performance during the COVID-19 pandemic in the UK," Labour Economics, Elsevier, vol. 80(C).
    7. Stijn Van Nieuwerburgh, 2023. "The remote work revolution: Impact on real estate values and the urban environment: 2023 AREUEA Presidential Address," Real Estate Economics, American Real Estate and Urban Economics Association, vol. 51(1), pages 7-48, January.
    8. van der Wouden, Frank & Youn, Hyejin, 2023. "The impact of geographical distance on learning through collaboration," Research Policy, Elsevier, vol. 52(2).
    9. Shen, Lucas, 2023. "Does working from home work? A natural experiment from lockdowns," European Economic Review, Elsevier, vol. 151(C).
    10. Shen, Lucas, 2022. "Does working from home work? A natural wxperiment from lockdowns," MPRA Paper 115446, University Library of Munich, Germany.
    11. Wang, Richard & Ye, Zhongnan & Lu, Miaojia & Hsu, Shu-Chien, 2022. "Understanding post-pandemic work-from-home behaviours and community level energy reduction via agent-based modelling," Applied Energy, Elsevier, vol. 322(C).
    12. Reunamäki, Riku & Fey, Carl F., 2023. "Remote agile: Problems, solutions, and pitfalls to avoid," Business Horizons, Elsevier, vol. 66(4), pages 505-516.
    13. Oltean Ovidiu & Taylor Andrew, 2023. "Back to the Future: How the Convergence of Globalization and Technology is Changing Labour and Mobility," Social Change Review, Sciendo, vol. 20(1), pages 19-44, December.
    14. Cevat Giray Aksoy & Jose Maria Barrero & Nicholas Bloom & Steven J. Davis & Mathias Dolls & Pablo Zarate, 2022. "Working from Home Around the World," Brookings Papers on Economic Activity, Economic Studies Program, The Brookings Institution, vol. 53(2 (Fall)), pages 281-360.
    15. Julia Lanzl, 2023. "Social Support as Technostress Inhibitor," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(3), pages 329-343, June.
    16. Yiling Lin & Carl Benedikt Frey & Lingfei Wu, 2022. "Remote Collaboration Fuses Fewer Breakthrough Ideas," Papers 2206.01878, arXiv.org, revised Oct 2023.
    17. Yuejun Lawrance Cai, 2023. "Strengthening perceptions of virtual team cohesiveness and effectiveness in new normal: A hyperpersonal communication theory perspective," Asian Business & Management, Palgrave Macmillan, vol. 22(4), pages 1649-1682, September.
    18. David Evans & Claire Mason & Haohui Chen & Andrew Reeson, 2024. "Accelerated demand for interpersonal skills in the Australian post-pandemic labour market," Nature Human Behaviour, Nature, vol. 8(1), pages 32-42, January.
    19. Alexander Lammers & Felix Lukowski & Kathrin Weis, 2023. "The relationship between works councils and firms’ further training provision in times of technological change," British Journal of Industrial Relations, London School of Economics, vol. 61(2), pages 392-424, June.
    20. Jooss, Stefan & Conroy, Kieran M. & McDonnell, Anthony, 2022. "From travel to virtual work: The transitional experiences of global workers during Covid-19," International Business Review, Elsevier, vol. 31(6).

    More about this item

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:arx:papers:2402.18459. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: arXiv administrators (email available below). General contact details of provider: http://arxiv.org/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.