Do Changes in Customer Satisfaction Lead to Changes in Sales Performance in Food Retailing?
Download full text from publisher
References listed on IDEAS
- Andreas Soteriou & Stavros A. Zenios, 1999. "Operations, Quality, and Profitability in the Provision of Banking Services," Management Science, INFORMS, vol. 45(9), pages 1221-1238, September.
CitationsCitations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
- Akpinar, Goksel & Gul, Mevlut & Gulcan, Sinem, 2011. "An Assessment of Consumer Satisfaction for Food Retail Chains: A Case Study from Turkey," 2011 International European Forum, February 14-18, 2011, Innsbruck-Igls, Austria 121995, International European Forum on Innovation and System Dynamics in Food Networks.
- Dennis Campbell & Srikant M. Datar & Tatiana Sandino, 2008. "Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry," Harvard Business School Working Papers 08-091, Harvard Business School.
More about this item
StatisticsAccess and download statistics
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ags:cudawp:127195. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (AgEcon Search). General contact details of provider: http://edirc.repec.org/data/dacorus.html .
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.