Do Changes in Customer Satisfaction Lead to Changes in Sales Performance in Food Retailing?
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- Akpinar, Goksel & Gul, Mevlut & Gulcan, Sinem, 2011. "An Assessment of Consumer Satisfaction for Food Retail Chains: A Case Study from Turkey," 2011 International European Forum, February 14-18, 2011, Innsbruck-Igls, Austria 121995, International European Forum on Innovation and System Dynamics in Food Networks.
- Dennis Campbell & Srikant M. Datar & Tatiana Sandino, 2008. "Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry," Harvard Business School Working Papers 08-091, Harvard Business School.
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NEP fieldsThis paper has been announced in the following NEP Reports:
- NEP-ALL-2004-07-18 (All new papers)
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