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Yongheng Yang

Personal Details

First Name:Yongheng
Middle Name:
Last Name:Yang
Suffix:
RePEc Short-ID:pya336
http://www.sppm.tsinghua.edu.cn/szdw/qzjs/26efe4891e2a9c84011e3925be0d0031.html

Affiliation

School of Public Policy and Management
Tsinghua University

Beijing, China
http://www.sppm.tsinghua.edu.cn
RePEc:edi:sptsicn (more details at EDIRC)

Research output

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Jump to: Articles

Articles

  1. Y H Yang & Y V Hui & L C Leung & G Chen, 2010. "An analytic network process approach to the selection of logistics service providers for air cargo," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(9), pages 1365-1376, September.
  2. Yongheng Yang & Angang Hu, 2008. "Investigating Regional Disparities of China’s Human Development with Cluster Analysis: A Historical Perspective," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 86(3), pages 417-432, May.
  3. Yonggui Wang & Hing-Po Lo & Yongheng Yang, 2004. "An Integrated Framework for Service Quality, Customer Value, Satisfaction: Evidence from China's Telecommunication Industry," Information Systems Frontiers, Springer, vol. 6(4), pages 325-340, December.

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Articles

  1. Y H Yang & Y V Hui & L C Leung & G Chen, 2010. "An analytic network process approach to the selection of logistics service providers for air cargo," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(9), pages 1365-1376, September.

    Cited by:

    1. Stefan Jovčić & Petr Průša & Momčilo Dobrodolac & Libor Švadlenka, 2019. "A Proposal for a Decision-Making Tool in Third-Party Logistics (3PL) Provider Selection Based on Multi-Criteria Analysis and the Fuzzy Approach," Sustainability, MDPI, vol. 11(15), pages 1-23, August.
    2. Sheng Teng Huang & Emrah Bulut & Okan Duru, 2019. "Service quality evaluation of international freight forwarders: an empirical research in East Asia," Journal of Shipping and Trade, Springer, vol. 4(1), pages 1-16, December.
    3. Button, Kenneth, 2020. "The economics of Africa's floriculture air-cargo supply chain," Journal of Transport Geography, Elsevier, vol. 86(C).
    4. Al-Adwan, Ahmad Samed & Al-Debei, Mutaz M. & Dwivedi, Yogesh K., 2022. "E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions," Technology in Society, Elsevier, vol. 71(C).
    5. Qamar Farooq & Peihua Fu & Yunhong Hao & Tchamy Jonathan & Yanni Zhang, 2019. "A Review of Management and Importance of E-Commerce Implementation in Service Delivery of Private Express Enterprises of China," SAGE Open, , vol. 9(1), pages 21582440188, January.
    6. Ekici, Ali, 2013. "An improved model for supplier selection under capacity constraint and multiple criteria," International Journal of Production Economics, Elsevier, vol. 141(2), pages 574-581.
    7. Prassida, Grandys Frieska & Hsu, Ping-Yu, 2022. "The harmonious role of channel integration and logistics service in Omnichannel retailing: The case of IKEA," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).

  2. Yongheng Yang & Angang Hu, 2008. "Investigating Regional Disparities of China’s Human Development with Cluster Analysis: A Historical Perspective," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 86(3), pages 417-432, May.

    Cited by:

    1. Urban Pauli, 2015. "SMEs GROWTH AND HUMAN CAPITAL INVESTMENTS (THE CASE OF POLAND)," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
    2. Sorin Romulus Berinde & Partenie Dumbrava, 2015. "CORPORATE GOVERNANCE CHOICE REGARDING SMEs FINANCING STRATEGIES IN ROMANIA," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
    3. Cornelia Pop, 2015. "Bucharest Stock Exchange Development Between 1995 And 2015," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
    4. Maria-Lenuta Ciupac-Ulici, 2015. "Did European Countries Suffer From Different Calculation Of Hdi?," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
    5. Senetra, Adam & Szarek-Iwaniuk, Patrycja, 2019. "The implementation of the Wroclaw taxonomic method for the identification and evaluation of problem areas in the Warmia and Mazury Region in Poland – A case study," Socio-Economic Planning Sciences, Elsevier, vol. 67(C), pages 43-57.
    6. Jia Guo & Shiyan Ma & Xiang Li, 2022. "Exploring the Differences of Sustainable Urban Development Levels from the Perspective of Multivariate Functional Data Analysis: A Case Study of 33 Cities in China," Sustainability, MDPI, vol. 14(19), pages 1-19, October.
    7. Shiyin Chen & Qingxu Huang & Ziwen Liu & Shiting Meng & Dan Yin & Lei Zhu & Chunyang He, 2019. "Assessing the Regional Sustainability of the Beijing-Tianjin-Hebei Urban Agglomeration from 2000 to 2015 Using the Human Sustainable Development Index," Sustainability, MDPI, vol. 11(11), pages 1-17, June.
    8. Ioan Cristian Chifu & Waseem Eid & Ioan Alin Nistor, 2015. "IT SECTOR DEVELOPMENT IN CLUJ-NAPOCA. THE CASE OF SMEs," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
    9. Niembro, Andrés & Calá, Carla Daniela, 2022. "Asimetrías provinciales en la Argentina del siglo XXI: ¿cómo se relacionan el desarrollo desigual y las disparidades en ciencia, tecnología e innovación?," Nülan. Deposited Documents 3735, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.
    10. Novotná Marie & Šlehoferová Marta & Matušková Alena, 2016. "Evaluation of spatial differentiation in the Pilsen region from a socioeconomic perspective," Bulletin of Geography. Socio-economic Series, Sciendo, vol. 34(34), pages 73-90, December.
    11. Andrés Niembro & Jésica Sarmiento, 2021. "Regional development gaps in Argentina: A multidimensional approach to identify the location of policy priorities," Regional Science Policy & Practice, Wiley Blackwell, vol. 13(4), pages 1297-1327, August.
    12. Fathim Rashna Kallingal & Mohammed Firoz C, 2022. "Developing a methodological framework for capturing regional disparities in social development," Regional Science Policy & Practice, Wiley Blackwell, vol. 14(5), pages 1085-1112, October.

  3. Yonggui Wang & Hing-Po Lo & Yongheng Yang, 2004. "An Integrated Framework for Service Quality, Customer Value, Satisfaction: Evidence from China's Telecommunication Industry," Information Systems Frontiers, Springer, vol. 6(4), pages 325-340, December.

    Cited by:

    1. El-Adly, Mohammed Ismail, 2019. "Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 322-332.
    2. Zhang Ling, 2022. "Analysis of Factors Affecting Knowledge Payment: A Case Study on Chinese Higher Vocational Students," International Journal of Science and Business, IJSAB International, vol. 16(1), pages 285-299.
    3. Giao, Ha Nam Khanh, 2018. "Study of the Factors Affecting Customers' Loyalty for Gym Service at K.I.M Center, Vietnam," OSF Preprints 57g8a, Center for Open Science.
    4. Wei-Tsong Wang & Wen-Hung Chang, 2014. "A study of virtual product consumption from the expectancy disconfirmation and symbolic consumption perspectives," Information Systems Frontiers, Springer, vol. 16(5), pages 887-908, November.
    5. Sahar Karimi, 2021. "Cross-visiting Behaviour of Online Consumers Across Retailers’ and Comparison Sites, a Macro-Study," Information Systems Frontiers, Springer, vol. 23(3), pages 531-542, June.
    6. Anteneh Mulugeta Eyasu & Demoz Arefayne, 2020. "The effect of corporate social responsibility on banks’ competitive advantage: Evidence from Ethiopian lion international bank S.C," Cogent Business & Management, Taylor & Francis Journals, vol. 7(1), pages 1830473-183, January.
    7. Do Thi Thanh Tram & Nguyen Khanh Duy, 2019. "The interaction of service quality, customer value, customer satisfaction on customer’s behaviour intention using cellular/mobile service in Ho Chi Minh City," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 9(1), pages 75-89.
    8. Soomro, Yasir & Al-Sehli, Ahmed Nafe, 2020. "Determinants of Customer Churn: An Empirical Study Of Cellular Subscribers From Saudi Arabia," MPRA Paper 101398, University Library of Munich, Germany.
    9. Ya Lan WANG & Tainyi LUOR & Pin LUARN & Hsi-peng LU, 2015. "Contribution and Trend to Quality Research—a literature review of SERVQUAL model from 1998 to 2013," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 19(1), pages 34-45.
    10. Emanuele Iannitto, 2020. "The Customer Value: A Bibliographical Review," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 11(3), pages 106-106, March.
    11. Denić, Nebojša & Petković, Dalibor & Vujović, Vuk & Spasić, Boban & Vujičić, Igor, 2018. "A survey of internet marketing by small and medium-sized enterprises for placing wine on the market," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 506(C), pages 718-727.
    12. Ajimon George & Jobin Sahadevan, 2019. "A Conceptual Framework of Antecedents of Service Loyalty in Health Care: Patients’ Perspective," IIM Kozhikode Society & Management Review, , vol. 8(1), pages 50-59, January.
    13. Wang, Wei-Tsong & Ou, Wei-Ming & Chen, Wen-Yin, 2019. "The impact of inertia and user satisfaction on the continuance intentions to use mobile communication applications: A mobile service quality perspective," International Journal of Information Management, Elsevier, vol. 44(C), pages 178-193.
    14. Chun-Mei Chen & Hsian-Ming Liu, 2017. "Exploring the Impact of Airlines Service Quality on Customer Loyalty: Evidence from Taiwan," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(5), pages 1-36, April.
    15. Kolbl, Živa & Diamantopoulos, Adamantios & Arslanagic-Kalajdzic, Maja & Zabkar, Vesna, 2020. "Do brand warmth and brand competence add value to consumers? A stereotyping perspective," Journal of Business Research, Elsevier, vol. 118(C), pages 346-362.
    16. Wilson Ozuem & Kerry E. Howell & Geoff Lancaster, 2018. "Developing technologically induced environments: the case of the Nigerian banking sector," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 23(1), pages 50-61, March.
    17. Hasan Emin GÜRLER & Ramazan ERTURGUT, 2019. "Hizmet Kalitesi ile Algılanan Değer Arasındaki İlişkide Kuşağın Moderatör Etkisi: Havayolu Endüstrisinde X ve Y Kuşağı Üzerine Bir Araştırma," Istanbul Business Research, Istanbul University Business School, vol. 48(2), pages 335-365, November.
    18. Quach, Thu Nguyen & Thaichon, Paramaporn & Jebarajakirthy, Charles, 2016. "Internet service providers' service quality and its effect on customer loyalty of different usage patterns," Journal of Retailing and Consumer Services, Elsevier, vol. 29(C), pages 104-113.
    19. Xiangbin Yan & Jing Wang & Michael Chau, 2015. "Customer revisit intention to restaurants: Evidence from online reviews," Information Systems Frontiers, Springer, vol. 17(3), pages 645-657, June.
    20. Javier Rubio‐Loyola & Gregorio Toscano‐Pulido & Marinos Charalambides & Marisol Magaña‐Aguilar & Joan Serrat‐Fernández & George Pavlou & Hiram Galeana‐Zapién, 2015. "Business‐driven policy optimization for service management," International Journal of Network Management, John Wiley & Sons, vol. 25(2), pages 113-140, March.

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