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Dominique Crié
(Dominique Crie)

Personal Details

First Name:Dominique
Middle Name:
Last Name:Crie
Suffix:
RePEc Short-ID:pcr222

Affiliation

(50%) Lille Économie et Management (LEM)

Lille, France
http://lem.univ-lille.fr/
RePEc:edi:laborfr (more details at EDIRC)

(50%) IAE Lille University School of Management
Université de Lille

Lille, France
http://www.iae.univ-lille1.fr/
RePEc:edi:ialilfr (more details at EDIRC)

Research output

as
Jump to: Working papers Articles

Working papers

  1. Dominique Crié & Christelle Quero, 2020. "Une enquête qualitative sur les activités de création de valeur dans le marketing social. Le cas de l'expérience de Quantified-Self dans le contexte du contrôle du poids," Post-Print hal-03269032, HAL.
  2. Dominique Crié & Thomas Morgenroth & Philippe Demougin, 2019. "Le parcours patient : une approche collaborative par l’expérience," Post-Print hal-02513689, HAL.
  3. Dominique Crié & Christelle Quero, 2019. "Value creation and influence of motivational climate on social marketing experience. The case of Quantified-Self and Quantified-Self 2.0," Post-Print hal-02569900, HAL.
  4. Dominique Crié & Olivier Morrisson, 2019. "Au-delà de l’incident de service….. l’offense du consommateur," Post-Print hal-02570020, HAL.
  5. Amira Berriche & Dominique Crié & D. Villain, 2019. "Beauty technology and brand experience dimensions," Post-Print hal-02570076, HAL.
  6. Dominique Crié & Alain Decrop & Nadia Steils, 2019. "Coping with online information in new product learning situation," Post-Print hal-01820714, HAL.
  7. Amira Berriche & Dominique Crié & D. Villain, 2019. "Les technologies de la beauté et les dimensions de l’expérience avec la marque," Post-Print hal-02570084, HAL.
  8. Dominique Crié & Karine Gallopel-Morvan, 2019. "Comment et dans quelles limites «marketer» la santé?," Post-Print hal-02511310, HAL.
  9. Nadia Steils & Dominique Crié & Alain Decrop, 2018. "Online consumer learning as a tool for improving product appropriation," Post-Print hal-01820710, HAL.
  10. Amira Berriche & Dominique Crié & Annabel Martin-Salerno, 2018. "Money disorders and social marketing: Comparative analysis of hoarders and compulsive buyers," Post-Print hal-02611788, HAL.
  11. Olivier Morrisson & Dominique Crié, 2018. "Le concept de pardon en marketing," Post-Print hal-02102150, HAL.
  12. Dominique Crié & Alain Decrop & Nadia Steils, 2018. "An exploration into consumers’ e-learning strategies," Post-Print hal-01820708, HAL.
  13. Dominique Crié & L. Raynal, 2018. "Les « moments de vérité» du parcours « patient » dans le choix d’une structure de soins : un comportement de client ? Analogies, mimétismes et différences," Post-Print hal-02612708, HAL.
  14. Andrea L. Micheaux & Dominique Crié & Annabel Martin-Salerno & Daphné Salerno, 2018. "The importance of being Earnest in social media: juxtaposing Oscar Wilde’s script with an empirical case study to examine digital deceit from the blogger’s perspective," Post-Print hal-01828584, HAL.
  15. Dominique Crié & Thomas Morgenroth, 2018. "Santé connectée : le pharmacien au centre d’un ecosystème," Post-Print hal-02612718, HAL.
  16. Dominique Crié & Christelle Quero, 2018. "Les sources de création de valeur et leur influence sur le climat motivationnel d’une expérience de Quantified Self et Quantified Self 2.0 inscrite dans le champ du marketing social," Post-Print hal-02612748, HAL.
  17. Dominique Crié, 2018. "Santé Digitale et Parcours de Soin : retours d’expériences et perspectives," Post-Print hal-02611807, HAL.
  18. Dominique Crié, 2017. "Marque Employeur. Quelle transposition à l’hôpital ?," Post-Print hal-01797403, HAL.
  19. Aroua Berriche & Dominique Crié & Salerno Francis, 2017. "Virtual future self-image and self-protection : First contributions and presentation of a study on willingness to save for retirement," Post-Print hal-02615304, HAL.
  20. Amira Berriche & Dominique Crié & Annabel Martin-Salerno & Salerno Francis, 2017. "Special Session Contributions to Social Marketing," Post-Print hal-01808383, HAL.
  21. Marie Beck & Dominique Crié, 2016. "I virtually try it … I want it! Virtual Fitting Room: a tool to increase on-line and off-line exploratory behaviour, patronage and purchase intentions," Post-Print hal-01562981, HAL.
  22. Dominique Crié & Sylvain Willart, 2016. "Création de valeur par les données massives," Post-Print hal-01609580, HAL.
  23. Dominique Crié, 2016. "BigData, Marketing, Consommateurs, Citoyens et Entreprises," Post-Print hal-01797373, HAL.
  24. Dominique Crié & Olivier Morrisson, 2016. "Pour une application du pardon aux relations commerciales : une étude exploratoire," Post-Print hal-02101554, HAL.
  25. Sylvain Willart & Dominique Crié, 2016. "Le marketing et les megadonnées…," Post-Print hal-01609584, HAL.
  26. Dominique Crié, 2015. "Pourquoi et comment le marketing à l’hôpital ?," Post-Print hal-01612324, HAL.
  27. Francis Salerno & Amira Berriche & Dominique Crie & Annabel Martin-Salerno, 2015. "Aider les consommateurs a changer de comportement financier : Les apports d\textquotesingleun modele de changement multiphases," Post-Print hal-01563046, HAL.
  28. Francis Salerno & Amira Berriche & Dominique Crié & Annabel Martin-Salerno, 2015. "Helping consumers to change their financial behaviour: Contributions of a multi-phase change model," Post-Print hal-01563035, HAL.
  29. Laurent Carpentier & Dominique Crié, 2015. "Accroître les taux de réponse des sollicitations promotionnelles en vente à distance. Proposition d’une segmentation concomitante des clients et des offres," Post-Print hal-02309853, HAL.
  30. Lise Magnier & Dominique Crié, 2015. "Communicating packaging eco-friendliness," Post-Print hal-01563044, HAL.
  31. Oliviane Brodin & Marie Beck & Laurent Carpentier & Dominique Crié, 2015. "Se voir et être vu dans un miroir virtuel : les effets comportementaux et attitudinaux de l’engagement corporel et social lors d’une expérience de shopping en ligne," Post-Print hal-03350200, HAL.
  32. Karine Gallopel-Morvan & Dominique Crié, 2015. "Le marketing hospitalier ; Vous avez dit marketing ? Oui, marketing !," Post-Print hal-01659041, HAL.
  33. Marie Beck & Dominique Crié, 2015. "Les nouvelles aides à la vente et à l'achat : définition, état de l'art et proposition d'une taxinomie," Post-Print hal-01563047, HAL.
  34. Olivier Morrisson & Dominique Crié, 2014. "Customer's forgiveness : an exploratory study," Post-Print hal-02101614, HAL.
  35. D. Crie & K. Gallopel-Morvan & M. Louazel & L. Tardif, 2013. "Créer de la valeur grâce au marketing hospitalier," Post-Print hal-00845449, HAL.
  36. D. Crie & J.Ch. Chebat, 2013. "Health marketing : towards an integrative perspective," Post-Print hal-00803705, HAL.
  37. Dominique Crié & Karine Gallopel-Morvan & Michel Louazel & Laurent Tardif, 2013. "Innover en créant de la valeur grâce au marketing hospitalier," Post-Print hal-01529873, HAL.
  38. D. Crie & I. Collin-Lachaud, 2012. "La gestion responsable des réclamations : transformer les incidents en opportunités," Post-Print hal-00805887, HAL.
  39. I. Collin-Lachaud & D. Crie, 2012. "Quand les stratégies de fidélisation peuvent devenir sources d'insatisfaction," Post-Print hal-00805893, HAL.
  40. D. Crie, 2011. "Le marketing des complémentaires santé," Post-Print hal-00803719, HAL.
  41. M. Calciu & D. Crie & F. Salerno, 2010. "La valeur client : approches déterministes et stochastiques," Post-Print hal-00372724, HAL.
  42. M. Calciu & D. Crie & F. Salerno, 2009. "La valeur client : concept et mesures," Post-Print hal-00325540, HAL.
  43. D. Crie, 2007. "La fidélité du client, entre mythe et réalités," Post-Print hal-00202193, HAL.
  44. D. Crie, 2006. "Du transactionnel au relationnel : les produits fidélisant dans la relation client/fournisseur en banque," Post-Print hal-00284544, HAL.
  45. Dominique Crié & Andrea L. Micheaux, 2006. "From customer data to value: what is lacking in the information chain?," Post-Print hal-00284540, HAL.
  46. D. Crie & B. Dervaux & H. Leleu & M.C. Masse, 2006. "Travail méthodologique et statistique de définition et calcul d'indicateurs de la productivité hospitalière," Post-Print hal-00323905, HAL.
  47. D. Crie, 2005. "Nouveaux champs d'application de la chaîne de valeur," Post-Print hal-00199082, HAL.
  48. D. Crie, 2005. "De l'usage des modèles de mesure réflectifs ou formatifs dans les modèles d'équations structurelles," Post-Print hal-00199065, HAL.
  49. Dominique Crié, 2004. "BIBLIOGRAPHIE: Relationship marketing management," Post-Print hal-02022984, HAL.
  50. Dominique Crié, 2002. "Le positionnement des sites Web par l'analyse lexicale," Post-Print halshs-02920052, HAL.
  51. Dominique Crié, 2001. "Un cadre conceptuel d'analyse du comportement de réclamation," Post-Print hal-02018846, HAL.
  52. Jean-Claude Liquet & Dominique Crié, 1998. "Mesurer la durée de vie d'un client : Le cas des abonnements presse," Post-Print halshs-02925822, HAL.
  53. Christophe Benavent & Dominique Crié, 1998. "Mesurer l'efficacité des cartes de fidélité," Post-Print halshs-02925804, HAL.
  54. Dominique Crié, 1996. "Fidélité des clients et rétention de clientèle," Post-Print halshs-02926513, HAL.

Articles

  1. Steils, Nadia & Crié, Dominique & Decrop, Alain, 2019. "Online consumer learning as a tool for improving product appropriation," Journal of Retailing and Consumer Services, Elsevier, vol. 46(C), pages 51-57.
  2. Beck, Marie & Crié, Dominique, 2018. "I virtually try it … I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 40(C), pages 279-286.
  3. Crié, Dominique & Chebat, Jean-Charles, 2013. "Health marketing: Toward an integrative perspective," Journal of Business Research, Elsevier, vol. 66(1), pages 123-126.
  4. Dominique Crié, 2003. "De l'extraction des connaissances au Knowledge Management," Revue française de gestion, Lavoisier, vol. 146(5), pages 59-79.

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. Nadia Steils & Dominique Crié & Alain Decrop, 2018. "Online consumer learning as a tool for improving product appropriation," Post-Print hal-01820710, HAL.

    Cited by:

    1. Kim, Minseong, 2022. "How can I Be as attractive as a Fitness YouTuber in the era of COVID-19? The impact of digital attributes on flow experience, satisfaction, and behavioral intention," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).

  2. Marie Beck & Dominique Crié, 2016. "I virtually try it … I want it! Virtual Fitting Room: a tool to increase on-line and off-line exploratory behaviour, patronage and purchase intentions," Post-Print hal-01562981, HAL.

    Cited by:

    1. Hinsch, Chris & Felix, Reto & Rauschnabel, Philipp A., 2020. "Nostalgia beats the wow-effect: Inspiration, awe and meaningful associations in augmented reality marketing," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
    2. Scarpi, Daniele & Pizzi, Gabriele & Raggiotto, Francesco, 2019. "The extraordinary attraction of being ordinary: A moderated mediation model of purchase for prototypical products," Journal of Retailing and Consumer Services, Elsevier, vol. 49(C), pages 267-278.
    3. Tim Hilken & Ko de Ruyter & Mathew Chylinski & Dominik Mahr & Debbie I. Keeling, 2017. "Augmenting the eye of the beholder: exploring the strategic potential of augmented reality to enhance online service experiences," Journal of the Academy of Marketing Science, Springer, vol. 45(6), pages 884-905, November.
    4. Pantano, Eleonora & Rese, Alexandra & Baier, Daniel, 2017. "Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets," Journal of Retailing and Consumer Services, Elsevier, vol. 38(C), pages 81-95.
    5. Chiu, Candy Lim & Ho, Han-Chiang & Yu, Tiancheng & Liu, Yijun & Mo, Yuwen, 2021. "Exploring information technology success of Augmented Reality Retail Applications in retail food chain," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    6. Meng, Lu (Monroe) & Duan, Shen & Zhao, Yijun & Lü, Kevin & Chen, Siyun, 2021. "The impact of online celebrity in livestreaming E-commerce on purchase intention from the perspective of emotional contagion," Journal of Retailing and Consumer Services, Elsevier, vol. 63(C).
    7. Rauschnabel, Philipp A. & Felix, Reto & Hinsch, Chris, 2019. "Augmented reality marketing: How mobile AR-apps can improve brands through inspiration," Journal of Retailing and Consumer Services, Elsevier, vol. 49(C), pages 43-53.

  3. Lise Magnier & Dominique Crié, 2015. "Communicating packaging eco-friendliness," Post-Print hal-01563044, HAL.

    Cited by:

    1. Zeng, Tian & Durif, Fabien & Robinot, Elisabeth, 2021. "Can eco-design packaging reduce consumer food waste? an experimental study," Technological Forecasting and Social Change, Elsevier, vol. 162(C).
    2. Ziynet Boz & Virpi Korhonen & Claire Koelsch Sand, 2020. "Consumer Considerations for the Implementation of Sustainable Packaging: A Review," Sustainability, MDPI, vol. 12(6), pages 1-34, March.
    3. Esmaeilpour Majid & Bahmiary Elahe, 2017. "Investigating the impact of environmental attitude on the decision to purchase a green product with the mediating role of environmental concern and care for green products," Management & Marketing, Sciendo, vol. 12(2), pages 297-315, June.
    4. Marica Barbaritano & Elisabetta Savelli, 2021. "How Consumer Environmental Responsibility Affects the Purchasing Intention of Design Furniture Products," Sustainability, MDPI, vol. 13(11), pages 1-18, May.
    5. Fanny Reniou & Elisa Monnot & Leïla Elgaaïed-Gambier & Béatrice Parguel, 2016. "“Thinking outside the packaging box”: should brands consider store shelf context when eliminating overpackaging?," Post-Print hal-01330694, HAL.
    6. Tian Zeng & Fabien Durif, 2019. "The Influence of Consumers’ Perceived Risks towards Eco-Design Packaging upon the Purchasing Decision Process: An Exploratory Study," Sustainability, MDPI, vol. 11(21), pages 1-29, November.
    7. Gonzalo Wandosell & María C. Parra-Meroño & Alfredo Alcayde & Raúl Baños, 2021. "Green Packaging from Consumer and Business Perspectives," Sustainability, MDPI, vol. 13(3), pages 1-19, January.
    8. Zheng Kundan & Md Sazzad Hossain & Gamal Sayed Ahmed Khalifa, 2022. "Factors Determining the COVID-19 Vaccinated Tourists’ Intention to Repeat Behaviour: An Empirical Perspective for a New Normal," Sustainability, MDPI, vol. 14(21), pages 1-20, October.
    9. Favier, Manon & Celhay, Franck & Pantin-Sohier, Gaëlle, 2019. "Is less more or a bore? Package design simplicity and brand perception: an application to Champagne," Journal of Retailing and Consumer Services, Elsevier, vol. 46(C), pages 11-20.
    10. Ankiel Magdalena & Grzybowska-Brzezińska Mariola, 2020. "Informative Value of Packaging as a Determinant of Food Purchase," Marketing of Scientific and Research Organizations, Sciendo, vol. 36(2), pages 31-44, June.
    11. Igor Popovic & Bart A. G. Bossink & Peter C. van der Sijde, 2019. "Factors Influencing Consumers’ Decision to Purchase Food in Environmentally Friendly Packaging: What Do We Know and Where Do We Go from Here?," Sustainability, MDPI, vol. 11(24), pages 1-22, December.
    12. Sunhee Choi & Sangno Lee, 2020. "Eco-Packaging and its Market Performance: UPC-level Sales, Brand Spillover Effects, and Curvilinearity," Sustainability, MDPI, vol. 12(21), pages 1-14, October.
    13. Babak Nemat & Mohammad Razzaghi & Kim Bolton & Kamran Rousta, 2019. "The Role of Food Packaging Design in Consumer Recycling Behavior—A Literature Review," Sustainability, MDPI, vol. 11(16), pages 1-23, August.
    14. Pecot, Fabien & Celhay, Franck & Kacha, Mathieu & Lombard, Gautier, 2022. "Expressions of the past: A practice-based approach of brand longevity visual translation in advertising," Journal of Business Research, Elsevier, vol. 150(C), pages 121-133.
    15. Giovanni Mattia & Alessio Di Leo & Carlo Alberto Pratesi, 2021. "Recognizing the Key Drivers and Industry Implications of Sustainable Packaging Design: A Mixed-Method Approach," Sustainability, MDPI, vol. 13(9), pages 1-18, May.
    16. Magdalena Ankiel & Bogdan Sojkin & Mariola Grzybowska-Brzezinska, 2020. "Packaging as a Source of Information on the Product in Food Purchasing Decisions: The Case of Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 356-372.
    17. Kostoula Margariti, 2021. "“White” Space and Organic Claims on Food Packaging: Communicating Sustainability Values and Affecting Young Adults’ Attitudes and Purchase Intentions," Sustainability, MDPI, vol. 13(19), pages 1-26, October.
    18. Ning Ding & Xinhui Ruan & Jianxin Yang, 2019. "Proposed Green Development Reporting Framework for Enterprises from a Life-Cycle Perspective and a Case Study in China," Sustainability, MDPI, vol. 11(23), pages 1-21, December.
    19. Patrycja Wojciechowska & Karolina Wiszumirska, 2022. "Sustainable Communication in the B2C Market—The Impact of Packaging," Sustainability, MDPI, vol. 14(5), pages 1-16, February.
    20. Md. Nekmahmud & Maria Fekete-Farkas, 2020. "Why Not Green Marketing? Determinates of Consumers’ Intention to Green Purchase Decision in a New Developing Nation," Sustainability, MDPI, vol. 12(19), pages 1-31, September.

  4. Marie Beck & Dominique Crié, 2015. "Les nouvelles aides à la vente et à l'achat : définition, état de l'art et proposition d'une taxinomie," Post-Print hal-01563047, HAL.

    Cited by:

    1. Lionel Nicod & Sylvie Llosa, 2018. "How should customers be trained in their role as coproducers? The influence of training and its characteristics on the benefits of coproduction," Post-Print hal-03513344, HAL.

  5. D. Crie & J.Ch. Chebat, 2013. "Health marketing : towards an integrative perspective," Post-Print hal-00803705, HAL.

    Cited by:

    1. Bénédicte Bourcier-Béquaert & Loréa Baïada-Hirèche & Anne Sachet-Milliat, 2022. "Cure or Sell: How Do Pharmaceutical Industry Marketers Combine Their Dual Mission? An Approach Using Moral Dissonance," Journal of Business Ethics, Springer, vol. 175(3), pages 555-581, January.
    2. Slepchuk, Alec N. & Milne, George R. & Swani, Kunal, 2022. "Overcoming privacy concerns in consumers’ use of health information technologies: A justice framework," Journal of Business Research, Elsevier, vol. 141(C), pages 782-793.
    3. YongKoo Noh & Kyongmin Lee & Chul-Ho Bum, 2018. "The Relationship between Soccer Club Coaches’ Decision-Making Style, Basic Psychological Needs, and Intention to Continue to Exercise: Based on Amateur Male Soccer Club Members in Korea," Social Sciences, MDPI, vol. 7(10), pages 1-13, October.
    4. Carli Lorenzini, Giana & Mostaghel, Rana & Hellström, Daniel, 2018. "Drivers of pharmaceutical packaging innovation: A customer-supplier relationship case study," Journal of Business Research, Elsevier, vol. 88(C), pages 363-370.
    5. Adela Laura Popa & Naiana Nicoleta Ţarcă & Dinu Vlad Sasu & Simona Aurelia Bodog & Remus Dorel Roşca & Teodora Mihaela Tarcza, 2022. "Exploring Marketing Insights for Healthcare: Trends and Perspectives Based on Literature Investigation," Sustainability, MDPI, vol. 14(17), pages 1-21, August.
    6. Russo, Ivan & Confente, Ilenia & Gligor, David M. & Autry, Chad W., 2016. "To be or not to be (loyal): Is there a recipe for customer loyalty in the B2B context?," Journal of Business Research, Elsevier, vol. 69(2), pages 888-896.
    7. Barile, Sergio & Saviano, Marialuisa & Polese, Francesco, 2014. "Information asymmetry and co-creation in health care services," Australasian marketing journal, Elsevier, vol. 22(3), pages 205-217.
    8. Valtteri Kaartemo & Helena Känsäkoski, 2018. "Information and Knowledge Processes in Health Care Value Co-Creation and Co-Destruction," SAGE Open, , vol. 8(4), pages 21582440188, December.
    9. Sarah Lord Ferguson & Pierre Berthon, 2022. "A renewable resource model of health decision-making: insights to improve health marketing," AMS Review, Springer;Academy of Marketing Science, vol. 12(1), pages 71-84, June.
    10. Krisjanous, Jayne & Maude, Robyn, 2014. "Customer value co-creation within partnership models of health care: an examination of the New Zealand Midwifery Partnership Model," Australasian marketing journal, Elsevier, vol. 22(3), pages 230-237.
    11. Fletcher-Brown, Judith & Pereira, Vijay & Nyadzayo, Munyaradzi W., 2018. "Health marketing in an emerging market: The critical role of signaling theory in breast cancer awareness," Journal of Business Research, Elsevier, vol. 86(C), pages 416-434.

  6. D. Crie, 2005. "De l'usage des modèles de mesure réflectifs ou formatifs dans les modèles d'équations structurelles," Post-Print hal-00199065, HAL.

    Cited by:

    1. Jérôme Lacoeuilhe & Selima Ben Mrad & Samy Belaïd & Maria Petrescu, 2017. "Are brand benefits perceived differently in less developed economies ? A scale development and validation," Post-Print hal-01672929, HAL.

Articles

  1. Steils, Nadia & Crié, Dominique & Decrop, Alain, 2019. "Online consumer learning as a tool for improving product appropriation," Journal of Retailing and Consumer Services, Elsevier, vol. 46(C), pages 51-57.
    See citations under working paper version above.
  2. Beck, Marie & Crié, Dominique, 2018. "I virtually try it … I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 40(C), pages 279-286.

    Cited by:

    1. Baek, Eunsoo & Huang, Zhihong & Hwan (Mark) Lee, Seung, 2021. "More than what meets the eye: Understanding the effects of poly-contextual cues in online fashion retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    2. Shankar, Venkatesh & Kalyanam, Kirthi & Setia, Pankaj & Golmohammadi, Alireza & Tirunillai, Seshadri & Douglass, Tom & Hennessey, John & Bull, J.S. & Waddoups, Rand, 2021. "How Technology is Changing Retail," Journal of Retailing, Elsevier, vol. 97(1), pages 13-27.
    3. Wang, Yawei & Kang, Qi & Zhou, Shoujiang & Dong, Yuanyuan & Liu, Junqi, 2022. "The impact of service robots in retail: Exploring the effect of novelty priming on consumer behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
    4. Sun, Xiaochi & Foscht, Thomas & Eisingerich, Andreas B., 2021. "Does educating customers create positive word of mouth?," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    5. Alesanco-Llorente, María & Reinares-Lara, Eva & Pelegrín-Borondo, Jorge & Olarte-Pascual, Cristina, 2023. "Mobile-assisted showrooming behavior and the (r)evolution of retail: The moderating effect of gender on the adoption of mobile augmented reality," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    6. Cheah, Jun-Hwa & Lim, Xin-Jean & Ting, Hiram & Liu, Yide & Quach, Sara, 2022. "Are privacy concerns still relevant? Revisiting consumer behaviour in omnichannel retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
    7. Wang, Xueqin & Wong, Yiik Diew & Liu, Feng & Yuen, Kum Fai, 2021. "A push–pull–mooring view on technology-dependent shopping under social distancing: When technology needs meet health concerns," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    8. Gong, Taeshik & Park, JungKun, 2023. "Effects of augmented reality technology characteristics on customer citizenship behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
    9. Myriam Quinones & Ana M. Díaz-Martín & Mónica Gómez-Suárez, 2023. "Retail technologies that enhance the customer experience: a practitioner-centred approach," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-8, December.
    10. Huang, Tseng-Lung, 2019. "Psychological mechanisms of brand love and information technology identity in virtual retail environments," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 251-264.
    11. Radon, Anita & Brannon, Daniel C. & Reardon, James, 2021. "Ketchup with your fries? Utilizing complementary product displays to transfer attention to a focal product," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    12. Serravalle, Francesca & Vanheems, Régine & Viassone, Milena, 2023. "Does product involvement drive consumer flow state in the AR environment? A study on behavioural responses," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    13. Vieira, Valter Afonso & Rafael, Diego Nogueira & Agnihotri, Raj, 2022. "Augmented reality generalizations: A meta-analytical review on consumer-related outcomes and the mediating role of hedonic and utilitarian values," Journal of Business Research, Elsevier, vol. 151(C), pages 170-184.
    14. Kim, Minjeong, 2019. "Digital product presentation, information processing, need for cognition and behavioral intent in digital commerce," Journal of Retailing and Consumer Services, Elsevier, vol. 50(C), pages 362-370.
    15. Petit, Olivia & Velasco, Carlos & Spence, Charles, 2019. "Digital Sensory Marketing: Integrating New Technologies Into Multisensory Online Experience," Journal of Interactive Marketing, Elsevier, vol. 45(C), pages 42-61.
    16. Zhao, Haichuan & Wang, Xuehua & Jiang, Lan, 2021. "To purchase or to remove? Online shopping cart warning pop-up messages can polarize liking and purchase intention," Journal of Business Research, Elsevier, vol. 132(C), pages 813-836.
    17. Bonnin, Gaël, 2020. "The roles of perceived risk, attractiveness of the online store and familiarity with AR in the influence of AR on patronage intention," Journal of Retailing and Consumer Services, Elsevier, vol. 52(C).
    18. Kautish, Pradeep & Paul, Justin & Sharma, Rajesh, 2021. "The effect of assortment and fulfillment on shopping assistance and efficiency: An e-tail servicescape perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    19. Urvashi Tandon & Amit Mittal & Sridhar Manohar, 2021. "Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(4), pages 945-964, December.
    20. Huang, Tseng-Lung, 2021. "Restorative experiences and online tourists’ willingness to pay a price premium in an augmented reality environment," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
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    See citations under working paper version above.

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