IDEAS home Printed from https://ideas.repec.org/a/zbw/espost/325852.html
   My bibliography  Save this article

Credibility and trust of information privacy at the workplace in Slovakia. The use of intuition

Author

Listed:
  • Svenson, Frithiof
  • Ballová Mikušková, Eva
  • Launer, Markus A.

Abstract

Employees may feel overwhelmed with information privacy choices and have difficulties understanding what they are committing to in the digital workplace. This paper aims to analyze the role of different thinking styles for effort reduction, such as the use of intuition, when employees make decisions about the credibility and trustworthiness of workplace information privacy issues in Slovakia. While the General Data Protection Regulation sets precise requirements for valid consent, organizations are classified as data controllers and are subject to credibility judgments by their employees. Design/methodology/approach: Data was collected from 230 employees in Slovakia using a survey questionnaire. Quantitative analysis using SPSS was conducted to describe employees thinking preferences when judging the credibility of information privacy in their organizations. Findings: The survey participants revealed their perceived credibility and trust in personal data protection and thinking preferences. Unconscious thinking is the type of effort reduction often reported by participants, who perceive high credibility and trust in personal data protection. This study can help managers and data controllers in small- and medium-sized enterprises in reflecting about the way in which people use different thinking processes for decision-making about information privacy in their organizations. Research limitations/implications: This study set out to explore how decision-making processes at the workplace relate to credibility of data practices. Focusing on the use of different types of intuition, the authors explored whether the preference for a specific decision-making style can explain the perceived credibility of data practices. The part of the workforce in the sample did not have a strict predisposition to use either intuitive or rational thinking. Practical implications The contribution provides scholars with an overview of the field of intuition, a field that is likely to grow given the challenges of digitalization for organizations, such as shitstorms, cyberattacks and whistleblowing. Originality/value: The most well-known concepts from intuition research, e.g. the dual process theory, and practice are tested simultaneously, therewith contributing to the applied literature on domain-specific preferences for intuition and deliberation in decision-making.

Suggested Citation

  • Svenson, Frithiof & Ballová Mikušková, Eva & Launer, Markus A., 2023. "Credibility and trust of information privacy at the workplace in Slovakia. The use of intuition," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 21(3), pages 302-321.
    • Handle: RePEc:zbw:espost:325852
    as

    Download full text from publisher

    File URL: https://www.econstor.eu/bitstream/10419/325852/1/AAM-JICES-Credibility-R1-W-autho8-ResearchGate.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. repec:cup:judgdm:v:10:y:2015:i:1:p:1-17 is not listed on IDEAS
    2. Svenson, Frithiof & Freiling, Joerg, 2019. "Symbolic Interactionism as a Methodology for Process Organization Studies: Grounding the Enactment of Competences in Organizational Life," Journal of Competences, Strategy & Management, Rainer Hampp Verlag, vol. 10, pages 139-161.
    3. Mei-Hui Peng & Bireswar Dutta, 2022. "Impact of Personality Traits and Information Privacy Concern on E-Learning Environment Adoption during COVID-19 Pandemic: An Empirical Investigation," Sustainability, MDPI, vol. 14(13), pages 1-19, June.
    4. Fuhrer, Joffrey & Cova, Florian, 2020. "“Quick and dirty”: Intuitive cognitive style predicts trust in Didier Raoult and his hydroxychloroquine-based treatment against COVID-19," Judgment and Decision Making, Cambridge University Press, vol. 15(6), pages 889-908, November.
    5. Mary J. Culnan & Pamela K. Armstrong, 1999. "Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation," Organization Science, INFORMS, vol. 10(1), pages 104-115, February.
    6. Laure Cabantous & Jean-Pascal Gond, 2011. "Rational Decision Making as Performative Praxis: Explaining Rationality's Éternel Retour," Organization Science, INFORMS, vol. 22(3), pages 573-586, June.
    7. Miriam J. Metzger, 2007. "Making sense of credibility on the Web: Models for evaluating online information and recommendations for future research," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 58(13), pages 2078-2091, November.
    8. Peter Thisted Dinesen & Asbjørn Sonne Nørgaard & Robert Klemmensen, 2014. "The Civic Personality: Personality and Democratic Citizenship," Political Studies, Political Studies Association, vol. 62, pages 134-152, April.
    9. Nieuwenstein, Mark R. & Wierenga, Tjardie & Morey, Richard D. & Wicherts, Jelte M. & Blom, Tesse N. & Wagenmakers, Eric-Jan & van Rijn, Hedderik, 2015. "On making the right choice: A meta-analysis and large-scale replication attempt of the unconscious thought advantage," Judgment and Decision Making, Cambridge University Press, vol. 10(1), pages 1-17, January.
    10. Mark R. Nieuwenstein & Tjardie Wierenga & Richard D. Morey & Jelte M. Wicherts & Tesse N. Blom & Eric-Jan Wagenmakers & Hedderik van Rijn, 2015. "On making the right choice: A meta-analysis and large-scale replication attempt of the unconscious thought advantage," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 10(1), pages 1-17, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Cheng, Junjun & Chen, Bo & Huang, Zihang, 2023. "Collective-based ad transparency in targeted hotel advertising: Consumers’ regulatory focus underlying the crowd safety effect," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    2. Corey Angst, 2009. "Protect My Privacy or Support the Common-Good? Ethical Questions About Electronic Health Information Exchanges," Journal of Business Ethics, Springer, vol. 90(2), pages 169-178, November.
    3. Guiette, Alain & Vandenbempt, Koen, 2017. "Change managerialism and micro-processes of sensemaking during change implementation," Scandinavian Journal of Management, Elsevier, vol. 33(2), pages 65-81.
    4. Liu, Yu-li & Wu, Yanfei & Li, Changyan & Song, Chuling & Hsu, Wen-yi, 2024. "Does displaying one's IP location influence users' privacy behavior on social media? Evidence from China's Weibo," Telecommunications Policy, Elsevier, vol. 48(5).
    5. Heng Xu & Nan Zhang, 2024. "An Onto-Epistemological Analysis of Information Privacy Research," Information Systems Research, INFORMS, vol. 35(3), pages 1422-1434, September.
    6. Jabbar, Abdul & Geebren, Ahmed & Hussain, Zahid & Dani, Samir & Ul-Durar, Shajara, 2023. "Investigating individual privacy within CBDC: A privacy calculus perspective," Research in International Business and Finance, Elsevier, vol. 64(C).
    7. Carlo Pugnetti & Johannes Becker & Cristian Zani, 2022. "Do Customers Want to Communicate with Insurers on Social Media? An Investigation of the Swiss Market," IJFS, MDPI, vol. 10(4), pages 1-14, December.
    8. Grace Fox & Lisa van der Werff & Pierangelo Rosati & Patricia Takako Endo & Theo Lynn, 2022. "Examining the determinants of acceptance and use of mobile contact tracing applications in Brazil: An extended privacy calculus perspective," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(7), pages 944-967, July.
    9. Michael Grothe-Hammer & Héloïse Berkowitz & Olivier Berthod, 2022. "Decisional organization theory: towards an integrated framework of organization," Post-Print hal-03699112, HAL.
    10. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.
    11. Franck Aggeri, 2017. "How can performativity contribute to management and organization research? Theoretical perspectives and analytical framework [Qu'est-ce que la performativité peut apporter aux recherches en managem," Post-Print hal-01609172, HAL.
    12. Oliver Laasch & Dirk C. Moosmayer & Frithjof Arp, 2020. "Responsible Practices in the Wild: An Actor-Network Perspective on Mobile Apps in Learning as Translation(s)," Journal of Business Ethics, Springer, vol. 161(2), pages 253-277, January.
    13. Sheng Tun Li & Thuong Thi Pham & Hui Chi Chuang & Zhi-Wei Wang, 2016. "Does reliable information matter? Towards a trustworthy co-created recommendation model by mining unboxing reviews," Information Systems and e-Business Management, Springer, vol. 14(1), pages 71-99, February.
    14. Renata Benigna Gonçalves & Júlio César Bastos Figueiredo, 2022. "Effects of perceived risks and benefits in the formation of the consumption privacy paradox: a study of the use of wearables in people practicing physical activities," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1485-1499, September.
    15. Cecere, Grazia & Le Guel, Fabrice & Soulié, Nicolas, 2012. "Perceived Internet privacy concerns on social network in Europe," MPRA Paper 41437, University Library of Munich, Germany.
    16. Cecere, Grazia & Rochelandet, Fabrice, 2013. "Privacy intrusiveness and web audiences: Empirical evidence," Telecommunications Policy, Elsevier, vol. 37(10), pages 1004-1014.
    17. Michael Breward & Khaled Hassanein & Milena Head, 2017. "Understanding Consumers’ Attitudes Toward Controversial Information Technologies: A Contextualization Approach," Information Systems Research, INFORMS, vol. 28(4), pages 760-774, December.
    18. Nico Seifert, 2018. "Yet Another Case of Nordic Exceptionalism? Extending Existing Evidence for a Causal Relationship Between Institutional and Social Trust to the Netherlands and Switzerland," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 136(2), pages 539-555, April.
    19. Idris Adjerid & Alessandro Acquisti & George Loewenstein, 2019. "Choice Architecture, Framing, and Cascaded Privacy Choices," Management Science, INFORMS, vol. 67(5), pages 2267-2290, May.
    20. C. Champenois & D. Saurier & E. Béliard, 2024. "“Start-up nation”: The making and performativity of an empty signifier," Post-Print hal-04752802, HAL.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    JEL classification:

    • D82 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Asymmetric and Private Information; Mechanism Design
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zbw:espost:325852. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ZBW - Leibniz Information Centre for Economics (email available below). General contact details of provider: https://edirc.repec.org/data/zbwkide.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.