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Application of ICT in the co-production of social services

Author

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  • Kozak Anna

    (1 Department of Public Management, Faculty of Economics, University of Economics in Katowice, Katowice, Poland)

Abstract

Aim/purpose – The purpose of this article was to identify the information and communication technology (ICT) tools fostering the co-production of social services, acknowledging that the technological environment is an important contextual condition enhancing the development of co-production.

Suggested Citation

  • Kozak Anna, 2023. "Application of ICT in the co-production of social services," Journal of Economics and Management, Sciendo, vol. 45(1), pages 441-467, January.
    • Handle: RePEc:vrs:jecman:v:45:y:2023:i:1:p:441-467:n:1
    DOI: 10.22367/jem.2023.45.17
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    References listed on IDEAS

    as
    1. Stephen L. Vargo & Robert F. Lusch, 2016. "Institutions and axioms: an extension and update of service-dominant logic," Journal of the Academy of Marketing Science, Springer, vol. 44(1), pages 5-23, January.
    2. John Alford, 2016. "Co-Production, Interdependence and Publicness: Extending public service-dominant logic," Public Management Review, Taylor & Francis Journals, vol. 18(5), pages 673-691, May.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    co-production; public services; social services; public management; ICT;
    All these keywords.

    JEL classification:

    • H41 - Public Economics - - Publicly Provided Goods - - - Public Goods
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O35 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Social Innovation
    • Z18 - Other Special Topics - - Cultural Economics - - - Public Policy

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