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The Psychological Contracts of Undergraduate University Students: Who Do They See as Exchange Partners, and What Do They Think the Deals Are?

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  • Joshua R. Knapp

    (University of Wisconsin-Whitewater)

  • Suzanne S. Masterson

    (University of Cincinnati)

Abstract

The relationship between students and their academic institution is based on exchange. However, we have limited knowledge regarding how many exchanges students perceive, who (or what) the perceived exchange partners are, and what the perceived terms of those exchanges contain. To address this gap, we utilized a mixed-method approach to explore and describe the psychological contracts of two sets of undergraduate university students: newly entering freshman, and experienced university students. Results clearly demonstrated that students perceive numerous psychological contracts relevant to their education with a variety of partners both inside and at the boundaries of the institution. Results also demonstrated that these contracts are qualitatively and quantitatively distinct. The overarching implication of these findings is that students navigate a web of diverse exchange partners, and it would be a mistake for educators and researchers to focus exclusively on one or few relationships presupposed to be most important.

Suggested Citation

  • Joshua R. Knapp & Suzanne S. Masterson, 2018. "The Psychological Contracts of Undergraduate University Students: Who Do They See as Exchange Partners, and What Do They Think the Deals Are?," Research in Higher Education, Springer;Association for Institutional Research, vol. 59(5), pages 650-679, August.
    • Handle: RePEc:spr:reihed:v:59:y:2018:i:5:d:10.1007_s11162-017-9477-8
    DOI: 10.1007/s11162-017-9477-8
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    References listed on IDEAS

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    1. Jackie Coyle‐Shapiro & Ian Kessler, 2000. "Consequences Of The Psychological Contract For The Employment Relationship: A Large Scale Survey," Journal of Management Studies, Wiley Blackwell, vol. 37(7), pages 903-930, November.
    2. Shih, Chih-Ting & Chen, Shyh-Jer, 2011. "The Social Dilemma Perspective on Psychological Contract Fulfilment and Organizational Citizenship Behaviour," Management and Organization Review, Cambridge University Press, vol. 7(1), pages 125-151, March.
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