IDEAS home Printed from https://ideas.repec.org/a/spr/qualqt/v43y2009i4p669-675.html

Understanding relationship quality and online purchase intention in e-tourism: A qualitative application

Author

Listed:
  • Chou-Kang Chiu

Abstract

No abstract is available for this item.

Suggested Citation

  • Chou-Kang Chiu, 2009. "Understanding relationship quality and online purchase intention in e-tourism: A qualitative application," Quality & Quantity: International Journal of Methodology, Springer, vol. 43(4), pages 669-675, July.
  • Handle: RePEc:spr:qualqt:v:43:y:2009:i:4:p:669-675
    DOI: 10.1007/s11135-007-9147-6
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s11135-007-9147-6
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1007/s11135-007-9147-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    2. Bernadette Szajna, 1996. "Empirical Evaluation of the Revised Technology Acceptance Model," Management Science, INFORMS, vol. 42(1), pages 85-92, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yu-Ping Lee & Hsin-Yeh Tsai & Athapol Ruangkanjanases, 2020. "The Determinants for Food Safety Push Notifications on Continuance Intention in an E-Appointment System for Public Health Medical Services: The Perspectives of UTAUT and Information System Quality," IJERPH, MDPI, vol. 17(21), pages 1-15, November.
    2. Abdullah F. Al Naim & Abu Elnasr E. Sobaih & Ibrahim A. Elshaer, 2023. "Enhancing Green Electronic Word-of-Mouth in the Saudi Tourism Industry: An Integration of the Ability, Motivation, and Opportunity and Planned Behaviour Theories," Sustainability, MDPI, vol. 15(11), pages 1-17, June.
    3. Md. Sahabuddin & Qingmei Tan & Imran Hossain & Md. Shariful Alam & Md. Nekmahmud, 2021. "Tourist Environmentally Responsible Behavior and Satisfaction; Study on the World’s Longest Natural Sea Beach, Cox’s Bazar, Bangladesh," Sustainability, MDPI, vol. 13(16), pages 1-19, August.
    4. Jun Surjanti & Yoyok Soesatyo & Sanaji & Chendra Wibawa Setya, 2020. "Antecedents of Consumer Buying Intention on the Products of Hijab SMEs in Gresik," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 11(1), pages 1-12, April.
    5. Kozłowski, Maciej & Brzozowska-Rup, Katarzyna & Piotrowska-Piątek, Agnieszka, 2021. "Information and Communication Technologies in food and accommodation sector in EU countries: Sticker or challenge for tourism development?," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    6. Yu-I Lee & Ching-Hsun Chang & Yu-Shan Chen, 2013. "The influence of novelty, flexibility, and synergy of package tours on tourist satisfaction: an analysis of structural equation modeling (SEM)," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(4), pages 1869-1882, June.
    7. Mª. Oviedo-García & Manuela Vega-Vázquez & Mario Castellanos-Verdugo, 2015. "CRM and RQ as key factors in retail setting services in an economic crisis context. The case of travel agencies," Service Business, Springer;Pan-Pacific Business Association, vol. 9(4), pages 663-685, December.
    8. Stavros VALSAMIDIS & Athanasios MANDILAS & Lambros TSOURGIANNIS & Persefoni POLYCHRONIDOU, 2016. "Evaluation Of Hotel Websites In The Region Of Eastern Macedonia And Thrace," Scientific Bulletin - Economic Sciences, University of Pitesti, vol. 15(3), pages 35-49.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yavas, Volkan & Yavaş Tez, Özge, 2023. "Consumer intention over upcoming utopia: Urban air mobility," Journal of Air Transport Management, Elsevier, vol. 107(C).
    2. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris & Thrassou, Alkis & Ghosh, Soumya Kanti, 2021. "Adoption of artificial intelligence-integrated CRM systems in agile organizations in India," Technological Forecasting and Social Change, Elsevier, vol. 168(C).
    3. Christopher R. Plouffe & John S. Hulland & Mark Vandenbosch, 2001. "Research Report: Richness Versus Parsimony in Modeling Technology Adoption Decisions—Understanding Merchant Adoption of a Smart Card-Based Payment System," Information Systems Research, INFORMS, vol. 12(2), pages 208-222, June.
    4. Malaya Ranjan Mohapatra & Nirmalkumar Singh Moirangthem & Pankaj Vishwakarma, 2020. "Mobile Banking Adoption Among Rural Consumers: Evidence from India," American Business Review, Pompea College of Business, University of New Haven, vol. 23(2), pages 300-315.
    5. Flett, Ross & Alpass, Fiona & Humphries, Steve & Massey, Claire & Morriss, Stuart & Long, Nigel, 2004. "The technology acceptance model and use of technology in New Zealand dairy farming," Agricultural Systems, Elsevier, vol. 80(2), pages 199-211, May.
    6. Hong-Wen Lin & Ya-Cing Jhan & Yuan Tseng, 2019. "Behavioral intention of using one-stop mobile application: evidence from department stores," Asian Journal of Empirical Research, Asian Economic and Social Society, vol. 9(12), pages 401-412, December.
    7. Inman, J. Jeffrey & Nikolova, Hristina, 2017. "Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns," Journal of Retailing, Elsevier, vol. 93(1), pages 7-28.
    8. Sung S. Kim & Naresh K. Malhotra, 2005. "A Longitudinal Model of Continued IS Use: An Integrative View of Four Mechanisms Underlying Postadoption Phenomena," Management Science, INFORMS, vol. 51(5), pages 741-755, May.
    9. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
    10. Gao, Tao (Tony) & Rohm, Andrew J. & Sultan, Fareena & Pagani, Margherita, 2013. "Consumers un-tethered: A three-market empirical study of consumers' mobile marketing acceptance," Journal of Business Research, Elsevier, vol. 66(12), pages 2536-2544.
    11. Eunhye Kim, 2021. "In-store shopping with location-based retail apps: perceived value, consumer response, and the moderating effect of flow," Information Technology and Management, Springer, vol. 22(2), pages 83-97, June.
    12. Marios Koufaris, 2002. "Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior," Information Systems Research, INFORMS, vol. 13(2), pages 205-223, June.
    13. Haque, Md Ziaul & Qian, Aimin & Hoque, Md Rakibul & Lucky, Suraiea Akter, 2022. "A unified framework for exploring the determinants of online social networks (OSNs) on institutional investors’ capital market investment decision," Technology in Society, Elsevier, vol. 70(C).
    14. Canestrino, Rossella & Bonfanti, Angelo & Magliocca, Pierpaolo & Caputo, Francesco, 2025. "Navigating human-technology dynamics: Exploring innovation resistance to smartphone apps in amusement parks," Technological Forecasting and Social Change, Elsevier, vol. 219(C).
    15. Imad-dine Bazine, 2025. "Exploring the Development of the Technology Acceptance Model (TAM): A Chronological Overview," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 12(6), pages 1643-1655, June.
    16. Kathrin Hasler & Hans-Werner Olfs & Onno Omta & Stefanie Bröring, 2017. "Drivers for the Adoption of Different Eco-Innovation Types in the Fertilizer Sector: A Review," Sustainability, MDPI, vol. 9(12), pages 1-22, November.
    17. Barbara H. Wixom & Peter A. Todd, 2005. "A Theoretical Integration of User Satisfaction and Technology Acceptance," Information Systems Research, INFORMS, vol. 16(1), pages 85-102, March.
    18. Kim, Nooree & Park, Yuri & Lee, Daeho, 2019. "Differences in consumer intention to use on-demand automobile-related services in accordance with the degree of face-to-face interactions," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 277-286.
    19. Agarwal, Reeti & Rastogi, Sanjay & Mehrotra, Ankit, 2009. "Customers’ perspectives regarding e-banking in an emerging economy," Journal of Retailing and Consumer Services, Elsevier, vol. 16(5), pages 340-351.
    20. Hsu, Chin-Lung & Lu, Hsi-Peng & Hsu, Huei-Hsia, 2007. "Adoption of the mobile Internet: An empirical study of multimedia message service (MMS)," Omega, Elsevier, vol. 35(6), pages 715-726, December.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:qualqt:v:43:y:2009:i:4:p:669-675. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.