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Impatience Characteristics in Cloud-Computing-Services Procurement: Effects of Delay Horizon and Situational Involvement

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  • Venkataraghavan Krishnaswamy

    (Indian Institute of Management Kashipur)

  • R. P. Sundarraj

    (Indian Institute of Technology Madras)

Abstract

Cloud computing has transformed the decision-making processes involved in the procurement of information-technology services. Not only has it brought about tremendous speed-ups to computing jobs, but also, the flexibility it provides in terms of availability and pricing options now enables a consumer to make trade-offs between price and time, based on the situation on-hand and the turnaround-time requirements. These price-time trade-offs have been studied in the behavioral-economic literature, but have not been considered formally in the procurement and the cloud-system bodies of literature. We fill this gap, by taking up the question of how the impatience characteristics of the procurer (and in turn his/her procurement decisions) get affected by two behavioral factors, namely, delay horizon and situational involvement. We test the model using a factorial experiment with 180 participants and find that impatience degree and type are affected by delay horizon and situational involvement. We discuss practical implications for a cloud-service provider, as well as implications for the intertemporal and IS literature.

Suggested Citation

  • Venkataraghavan Krishnaswamy & R. P. Sundarraj, 2019. "Impatience Characteristics in Cloud-Computing-Services Procurement: Effects of Delay Horizon and Situational Involvement," Group Decision and Negotiation, Springer, vol. 28(5), pages 961-990, October.
    • Handle: RePEc:spr:grdene:v:28:y:2019:i:5:d:10.1007_s10726-019-09629-2
    DOI: 10.1007/s10726-019-09629-2
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