IDEAS home Printed from https://ideas.repec.org/a/spr/gjofsm/v23y2022i4d10.1007_s40171-022-00316-x.html
   My bibliography  Save this article

Unleashing the Potential of the TQM and Industry 4.0 to Achieve Sustainability Performance in the Context of a Developing Country

Author

Listed:
  • Palash Saha

    (Khulna University of Engineering & Technology (KUET))

  • Subrata Talapatra

    (Khulna University of Engineering & Technology (KUET))

  • H. M. Belal

    (Liverpool John Moores University)

  • Victoria Jackson

    (Liverpool John Moores University)

Abstract

Business organizations may be able to improve their Sustainability Performance (SP) by adopting Total Quality Management (TQM) concepts combined with Industry 4.0 (I4.0) technologies. This research has developed a model to investigate the influence of TQM and I4.0 on SP. It also analyzes the mediating role of TQM in the relationship between I4.0 and SP. A survey was conducted among 240 respondents employed in ready-made garment (RMG) industries in Bangladesh. A Structural Equation Modelling (SEM) technique was used to analyze the collected data. Research findings show that both TQM and I4.0 technologies have a significant impact on the sustainable growth of the Bangladeshi RMG sector. Moreover, it is observed that TQM mediates the relationship between I4.0 and SP. The findings show that TQM helps to explain the relationship between I4.0 and sustainable performance. This study will provide a guideline for industrial executives on securing sustainability through the adoption of TQM concepts and I4.0 technologies. We are not aware of any additional studies that look at the possible link between TQM, I4.0, and SP, as well as the mediating role of TQM between I4.0 and SP.

Suggested Citation

  • Palash Saha & Subrata Talapatra & H. M. Belal & Victoria Jackson, 2022. "Unleashing the Potential of the TQM and Industry 4.0 to Achieve Sustainability Performance in the Context of a Developing Country," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 495-513, December.
    • Handle: RePEc:spr:gjofsm:v:23:y:2022:i:4:d:10.1007_s40171-022-00316-x
    DOI: 10.1007/s40171-022-00316-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40171-022-00316-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s40171-022-00316-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Xu, Lu & Peng, Xianghui & Pavur, Robert & Prybutok, Victor, 2020. "Quality management theory development via meta-analysis," International Journal of Production Economics, Elsevier, vol. 229(C).
    2. Shivam Gupta & Vinayak A. Drave & Surajit Bag & Zongwei Luo, 2019. "Leveraging Smart Supply Chain and Information System Agility for Supply Chain Flexibility," Information Systems Frontiers, Springer, vol. 21(3), pages 547-564, June.
    3. Qinglan Liu & Adriana Hofmann Trevisan & Miying Yang & Janaina Mascarenhas, 2022. "A framework of digital technologies for the circular economy: Digital functions and mechanisms," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 2171-2192, July.
    4. Pavol Durana & Pavol Kral & Vojtech Stehel & George Lazaroiu & Wlodzimierz Sroka, 2019. "Quality Culture of Manufacturing Enterprises: A Possible Way to Adaptation to Industry 4.0," Social Sciences, MDPI, vol. 8(4), pages 1-25, April.
    5. Steve Evans & Doroteya Vladimirova & Maria Holgado & Kirsten Van Fossen & Miying Yang & Elisabete A. Silva & Claire Y. Barlow, 2017. "Business Model Innovation for Sustainability: Towards a Unified Perspective for Creation of Sustainable Business Models," Business Strategy and the Environment, Wiley Blackwell, vol. 26(5), pages 597-608, July.
    6. Rameshwar Dubey & Angappa Gunasekaran, 2015. "Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results," International Journal of Production Research, Taylor & Francis Journals, vol. 53(2), pages 371-382, January.
    7. Minh Hue Nguyen & Anh Chi Phan & Yoshiki Matsui, 2018. "Contribution of Quality Management Practices to Sustainability Performance of Vietnamese Firms," Sustainability, MDPI, vol. 10(2), pages 1-31, January.
    8. Frank Figge & Tobias Hahn & Stefan Schaltegger & Marcus Wagner, 2002. "The Sustainability Balanced Scorecard – linking sustainability management to business strategy," Business Strategy and the Environment, Wiley Blackwell, vol. 11(5), pages 269-284, September.
    9. David J. Collis, 1994. "Research Note: How Valuable are Organizational Capabilities?," Strategic Management Journal, Wiley Blackwell, vol. 15(S1), pages 143-152, December.
    10. Lucianetti, Lorenzo & Chiappetta Jabbour, Charbel Jose & Gunasekaran, Angappa & Latan, Hengky, 2018. "Contingency factors and complementary effects of adopting advanced manufacturing tools and managerial practices: Effects on organizational measurement systems and firms' performance," International Journal of Production Economics, Elsevier, vol. 200(C), pages 318-328.
    11. Julian Marius Müller & Daniel Kiel & Kai-Ingo Voigt, 2018. "What Drives the Implementation of Industry 4.0? The Role of Opportunities and Challenges in the Context of Sustainability," Sustainability, MDPI, vol. 10(1), pages 1-24, January.
    12. Gunasekaran, Angappa & Spalanzani, Alain, 2012. "Sustainability of manufacturing and services: Investigations for research and applications," International Journal of Production Economics, Elsevier, vol. 140(1), pages 35-47.
    13. Verena Hermelingmeier & Timo von Wirth, 2021. "The nexus of business sustainability and organizational learning: A systematic literature review to identify key learning principles for business transformation," Business Strategy and the Environment, Wiley Blackwell, vol. 30(4), pages 1839-1851, May.
    14. Dubey, Rameshwar & Gunasekaran, Angappa & Samar Ali, Sadia, 2015. "Exploring the relationship between leadership, operational practices, institutional pressures and environmental performance: A framework for green supply chain," International Journal of Production Economics, Elsevier, vol. 160(C), pages 120-132.
    15. Tari, Juan Jose & Molina, Jose Francisco & Castejon, Juan Luis, 2007. "The relationship between quality management practices and their effects on quality outcomes," European Journal of Operational Research, Elsevier, vol. 183(2), pages 483-501, December.
    16. Ashish Dwivedi & Dindayal Agrawal & Ajay Jha & Massimo Gastaldi & Sanjoy Kumar Paul & Idiano D’Adamo, 2021. "Addressing the Challenges to Sustainable Initiatives in Value Chain Flexibility: Implications for Sustainable Development Goals," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 179-197, December.
    17. Carla Gonçalves Machado & Mats Peter Winroth & Elias Hans Dener Ribeiro da Silva, 2020. "Sustainable manufacturing in Industry 4.0: an emerging research agenda," International Journal of Production Research, Taylor & Francis Journals, vol. 58(5), pages 1462-1484, March.
    18. Armstrong, J. Scott & Overton, Terry S., 1977. "Estimating Nonresponse Bias in Mail Surveys," MPRA Paper 81694, University Library of Munich, Germany.
    19. Veepan Kumar & Prem Vrat & Ravi Shankar, 2022. "Factors Influencing the Implementation of Industry 4.0 for Sustainability in Manufacturing," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 453-478, December.
    20. Cristian Brixner & Paula Isaak & Silvina Mochi & Maximiliano Ozono & Diana Suárez & Gabriel Yoguel, 2020. "Back to the future. Is industry 4.0 a new tecno-organizational paradigm? Implications for Latin American countries," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 29(7), pages 705-719, October.
    21. Joseph Sarkis & Qingyun Zhu, 2018. "Environmental sustainability and production: taking the road less travelled," International Journal of Production Research, Taylor & Francis Journals, vol. 56(1-2), pages 743-759, January.
    22. Md. Rayhan Sarker & Md. Abdul Moktadir & Ernesto D. R. Santibanez-Gonzalez, 2021. "Social Sustainability Challenges Towards Flexible Supply Chain Management: Post-COVID-19 Perspective," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 199-218, December.
    23. De, Debashree & Chowdhury, Soumyadeb & Dey, Prasanta Kumar & Ghosh, Sadhan Kumar, 2020. "Impact of Lean and Sustainability Oriented Innovation on Sustainability Performance of Small and Medium Sized Enterprises: A Data Envelopment Analysis-based framework," International Journal of Production Economics, Elsevier, vol. 219(C), pages 416-430.
    24. Dalenogare, Lucas Santos & Benitez, Guilherme Brittes & Ayala, Néstor Fabián & Frank, Alejandro Germán, 2018. "The expected contribution of Industry 4.0 technologies for industrial performance," International Journal of Production Economics, Elsevier, vol. 204(C), pages 383-394.
    25. Joseph Sarkis & Marilyn Michelle Helms & Aref A. Hervani, 2010. "Reverse logistics and social sustainability," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 17(6), pages 337-354, November.
    26. José Celso Contador & Walter Cardoso Satyro & Jose Luiz Contador & Mauro de Mesquita Spinola, 2020. "Flexibility in the Brazilian Industry 4.0: Challenges and Opportunities," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 15-31, June.
    27. Claudio Sassanelli & Sergio Terzi, 2022. "The D-BEST Reference Model: A Flexible and Sustainable Support for the Digital Transformation of Small and Medium Enterprises," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(3), pages 345-370, September.
    28. Muhammad Imran & Waseem ul Hameed & Adnan ul Haque, 2018. "Influence of Industry 4.0 on the Production and Service Sectors in Pakistan: Evidence from Textile and Logistics Industries," Social Sciences, MDPI, vol. 7(12), pages 1-21, November.
    29. Daugherty, Patricia J. & Richey, R. Glenn & Genchev, Stefan E. & Chen, Haozhe, 2005. "Reverse logistics: superior performance through focused resource commitments to information technology," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 41(2), pages 77-92, March.
    30. Graham Hubbard, 2009. "Measuring organizational performance: beyond the triple bottom line," Business Strategy and the Environment, Wiley Blackwell, vol. 18(3), pages 177-191, March.
    31. Elibal, Kerem & Özceylan, Eren, 2022. "Comparing industry 4.0 maturity models in the perspective of TQM principles using Fuzzy MCDM methods," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    32. Xifan Yao & Jiajun Zhou & Yingzi Lin & Yun Li & Hongnian Yu & Ying Liu, 2019. "Smart manufacturing based on cyber-physical systems and beyond," Journal of Intelligent Manufacturing, Springer, vol. 30(8), pages 2805-2817, December.
    33. Arash Apornak & Maryam Amiri Hezaveh, 2019. "Extension of the model of manufacturing supply chain quality management: an empirical study," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 28(4), pages 417-437.
    34. Iqbal, Anam & Asrar-ul-Haq, Muhammad, 2018. "Establishing relationship between TQM practices and employee performance: The mediating role of change readiness," International Journal of Production Economics, Elsevier, vol. 203(C), pages 62-68.
    35. Cho, Young Sik & Linderman, Kevin, 2019. "Metacognition-based process improvement practices," International Journal of Production Economics, Elsevier, vol. 211(C), pages 132-144.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Samia Zaoui & Clovis Foguem & Dieudonné Tchuente & Samuel Fosso-Wamba & Bernard Kamsu-Foguem, 2023. "The Viability of Supply Chains with Interpretable Learning Systems: The Case of COVID-19 Vaccine Deliveries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(4), pages 633-657, December.
    2. Kristina Höse & Afonso Amaral & Uwe Götze & Paulo Peças, 2023. "Manufacturing Flexibility through Industry 4.0 Technological Concepts—Impact and Assessment," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 271-289, June.
    3. Muhammad Ikram & Youssef Sayagh, 2023. "The Consequences of COVID-19 Disruption on Sustainable Economy in the Top 30 High-Tech Innovative Countries," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 247-269, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Veepan Kumar & Prem Vrat & Ravi Shankar, 2022. "Factors Influencing the Implementation of Industry 4.0 for Sustainability in Manufacturing," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 453-478, December.
    2. M. K. Dhillon & P. M. Rafi-Ul-Shan & H. Amar & F. Sher & S. Ahmed, 2023. "Flexible Green Supply Chain Management in Emerging Economies: A Systematic Literature Review," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 1-28, March.
    3. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Papadopoulos, Thanos & Wamba, Samuel Fosso & Song, Malin, 2016. "Towards a theory of sustainable consumption and production: Constructs and measurement," Resources, Conservation & Recycling, Elsevier, vol. 106(C), pages 78-89.
    4. Abu Elnasr E. Sobaih & Ahmed Hasanein & Ibrahim Elshaer, 2020. "Influences of Green Human Resources Management on Environmental Performance in Small Lodging Enterprises: The Role of Green Innovation," Sustainability, MDPI, vol. 12(24), pages 1-19, December.
    5. Bai, Chunguang & Dallasega, Patrick & Orzes, Guido & Sarkis, Joseph, 2020. "Industry 4.0 technologies assessment: A sustainability perspective," International Journal of Production Economics, Elsevier, vol. 229(C).
    6. Silvia H. Bonilla & Helton R. O. Silva & Marcia Terra da Silva & Rodrigo Franco Gonçalves & José B. Sacomano, 2018. "Industry 4.0 and Sustainability Implications: A Scenario-Based Analysis of the Impacts and Challenges," Sustainability, MDPI, vol. 10(10), pages 1-24, October.
    7. Kristina Höse & Afonso Amaral & Uwe Götze & Paulo Peças, 2023. "Manufacturing Flexibility through Industry 4.0 Technological Concepts—Impact and Assessment," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(2), pages 271-289, June.
    8. Cho, Young Sik & Linderman, Kevin, 2019. "Metacognition-based process improvement practices," International Journal of Production Economics, Elsevier, vol. 211(C), pages 132-144.
    9. Graça Miranda Silva & Paulo J. Gomes & Joseph Sarkis, 2019. "The role of innovation in the implementation of green supply chain management practices," Business Strategy and the Environment, Wiley Blackwell, vol. 28(5), pages 819-832, July.
    10. Singh, Sanjay Kumar & Giudice, Manlio Del & Chierici, Roberto & Graziano, Domenico, 2020. "Green innovation and environmental performance: The role of green transformational leadership and green human resource management," Technological Forecasting and Social Change, Elsevier, vol. 150(C).
    11. Rakesh Raut & Naoufel Cheikhrouhou & Manoj Kharat, 2017. "Sustainability in The Banking Industry: A Strategic Multi‐Criterion Analysis," Business Strategy and the Environment, Wiley Blackwell, vol. 26(4), pages 550-568, May.
    12. Hendrik S. Birkel & Johannes W. Veile & Julian M. Müller & Evi Hartmann & Kai-Ingo Voigt, 2019. "Development of a Risk Framework for Industry 4.0 in the Context of Sustainability for Established Manufacturers," Sustainability, MDPI, vol. 11(2), pages 1-27, January.
    13. Bag, Surajit & Gupta, Shivam & Kumar, Sameer, 2021. "Industry 4.0 adoption and 10R advance manufacturing capabilities for sustainable development," International Journal of Production Economics, Elsevier, vol. 231(C).
    14. Rameshwar Dubey & Angappa Gunasekaran & Stephen J. Childe & Thanos Papadopoulos & Zongwei Luo & David Roubaud, 2020. "Upstream supply chain visibility and complexity effect on focal company’s sustainable performance: Indian manufacturers’ perspective," Annals of Operations Research, Springer, vol. 290(1), pages 343-367, July.
    15. Margherita Bernabei & Marco Eugeni & Paolo Gaudenzi & Francesco Costantino, 2023. "Assessment of Smart Transformation in the Manufacturing Process of Aerospace Components Through a Data-Driven Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(1), pages 67-86, March.
    16. Encarnación García-Sánchez & Jaime Guerrero-Villegas & Javier Aguilera-Caracuel, 2018. "How Do Technological Skills Improve Reverse Logistics? The Moderating Role of Top Management Support in Information Technology Use and Innovativeness," Sustainability, MDPI, vol. 11(1), pages 1-17, December.
    17. Alsawafi, Ahmed & Lemke, Fred & Yang, Ying, 2021. "The impacts of internal quality management relations on the triple bottom line: A dynamic capability perspective," International Journal of Production Economics, Elsevier, vol. 232(C).
    18. Young Sik Cho & Kevin Linderman, 2020. "Resource-Based Product and Process Innovation Model: Theory Development and Empirical Validation," Sustainability, MDPI, vol. 12(3), pages 1-23, January.
    19. Arpita Chari & Denis Niedenzu & Mélanie Despeisse & Carla Gonçalves Machado & João Domingues Azevedo & Rui Boavida‐Dias & Björn Johansson, 2022. "Dynamic capabilities for circular manufacturing supply chains—Exploring the role of Industry 4.0 and resilience," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 2500-2517, July.
    20. Yu, Yubing & Zhang, Justin Zuopeng & Cao, Yanhong & Kazancoglu, Yigit, 2021. "Intelligent transformation of the manufacturing industry for Industry 4.0: Seizing financial benefits from supply chain relationship capital through enterprise green management," Technological Forecasting and Social Change, Elsevier, vol. 172(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:gjofsm:v:23:y:2022:i:4:d:10.1007_s40171-022-00316-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.