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A Market-Based Procedure for Assessing and Improving Content Validity

Author

Listed:
  • Gary F. Gebhardt

    (HEC Montréal)

  • François A. Carrillat

    (University of Technology Sydney)

  • Robert J. Riggle

    (The Citadel)

  • William B. Locander

    (Louisiana Tech University)

Abstract

Psychometric validity requires construct, predictive, and content validity. However, existing methods for ensuring content validity are limited in their ability to identify attributes missing from a content domain or attributes that should be removed from a content domain. In particular, rather than capturing how consumers conceptualize a market construct, existing methods capture how consumers respond to how researchers conceptualize a market construct. The authors propose a market-based procedure for capturing how consumers conceptualize market constructs, including metrics for (1) identifying attributes missing from a content domain and (2) attributes consumers consider outside a content domain.

Suggested Citation

  • Gary F. Gebhardt & François A. Carrillat & Robert J. Riggle & William B. Locander, 2020. "A Market-Based Procedure for Assessing and Improving Content Validity," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 7(1), pages 19-41, June.
  • Handle: RePEc:spr:custns:v:7:y:2020:i:1:d:10.1007_s40547-019-00099-w
    DOI: 10.1007/s40547-019-00099-w
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    References listed on IDEAS

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    1. Stephen Sireci, 1998. "The Construct of Content Validity," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 45(1), pages 83-117, November.
    2. Borman, Walter C., 1987. "Personal constructs, performance schemata, and "folk theories" of subordinate effectiveness: Explorations in an army officer sample," Organizational Behavior and Human Decision Processes, Elsevier, vol. 40(3), pages 307-322, December.
    3. Thompson, Craig J & Locander, William B & Pollio, Howard R, 1989. "Putting Consumer Experience Back into Consumer Research: The Philosophy and Method of Existential-Phenomenology," Journal of Consumer Research, Oxford University Press, vol. 16(2), pages 133-146, September.
    4. Eric J. Arnould & Craig J. Thompson, 2005. "Consumer Culture Theory (CCT): Twenty Years of Research," Journal of Consumer Research, Oxford University Press, vol. 31(4), pages 868-882, March.
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