Developing human capabilities for supply chains: an industry 5.0 perspective

Understanding required skills for supply chain professionals, especially in the context of Industry 5.0, is evolving rapidly. The ability to attract, develop and retain supply chain professionals who can drive an organization’s strategy is crucial to remain competitive. The right mix of employees must be ready to take over future responsibilities. Hence, present study attempts to identify and develop the right capabilities for supply chain professionals in the context of Industry 5.0. To achieve the goals, skills and capabilities are initially identified with extensive literature review and discussions with industry leaders in manufacturing industries. Data is collected from sixteen manufacturing companies. For identifying the right skills, analytic hierarchy process (AHP) is applied to identify the skills and the degree of importance of each skill in the context of Industry 5.0. Prioritization of skills toward supply chain human capital is conducted through AHP. The results indicate that managerial skills are critical, followed by operational and advanced technical skills in human capital. Further, to identify the relationship and the patterns among skills, DAMATEL is adopted. This study contributes the prioritization among key skills and indicating the cause and effect among sub-skills among managerial, operational and advanced technical skills. The study concludes with implications for practice and theory to further align skills around Industry 5.0.