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An investigation of information alignment and collaboration as complements to supply chain agility in humanitarian supply chain

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  • Rameshwar Dubey
  • David J. Bryde
  • Cyril Foropon
  • Manisha Tiwari
  • Yogesh Dwivedi
  • Sarah Schiffling

Abstract

Our study examines the relationship between information alignment (IA), collaboration (CO) and supply chain agility (SCAG) under the moderating effects of artificial intelligence-driven big data analytics capability (AI-BDAC) and intergroup leadership (IGL). We have grounded our theoretical model in the resource-based view (RBV) and contingency theory and further tested our research hypotheses using multi-informant data collected using a web-based pre-tested instrument from 613 individuals working in 193 humanitarian organisations drawn from 24 countries located on various continents across the globe. We tested our research hypotheses using variance-based structural equation modelling (PLS-SEM). Our study offers interesting results which help to advance the theoretical debates surrounding technology-driven supply chain agility in the context of humanitarian settings. We further provide some directions to managers engaged in disaster relief operations, who are contemplating using emerging technologies to enhance collaboration and supply chain agility. Finally, we have outlined the limitations of our study and offer some future research directions.

Suggested Citation

  • Rameshwar Dubey & David J. Bryde & Cyril Foropon & Manisha Tiwari & Yogesh Dwivedi & Sarah Schiffling, 2021. "An investigation of information alignment and collaboration as complements to supply chain agility in humanitarian supply chain," International Journal of Production Research, Taylor & Francis Journals, vol. 59(5), pages 1586-1605, March.
    • Handle: RePEc:taf:tprsxx:v:59:y:2021:i:5:p:1586-1605
    DOI: 10.1080/00207543.2020.1865583
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    1. Wang, Weizhong & Chen, Yu & Wang, Yi & Deveci, Muhammet & Cheng, Shuping & Brito-Parada, Pablo R., 2024. "A decision support framework for humanitarian supply chain management – Analysing enablers of AI-HI integration using a complex spherical fuzzy DEMATEL-MARCOS method," Technological Forecasting and Social Change, Elsevier, vol. 206(C).
    2. Li, Siyu & Huo, Baofeng & Han, Zhaojun, 2022. "A literature review towards theories and conceptual models of empirical studies on supply chain integration and performance," International Journal of Production Economics, Elsevier, vol. 250(C).
    3. Iskender Peker & Ilker Murat AR & Ismail Erol & Cory Searcy, 2023. "Leveraging blockchain in response to a pandemic through disaster risk management: an IF-MCDM framework," Operations Management Research, Springer, vol. 16(2), pages 642-667, June.
    4. Rameshwar Dubey, 2022. "Design and management of humanitarian supply chains: challenges, solutions, and frameworks," Annals of Operations Research, Springer, vol. 319(1), pages 1-14, December.
    5. Dubey, Rameshwar & Bryde, David J. & Dwivedi, Yogesh K. & Graham, Gary & Foropon, Cyril, 2022. "Impact of artificial intelligence-driven big data analytics culture on agility and resilience in humanitarian supply chain: A practice-based view," International Journal of Production Economics, Elsevier, vol. 250(C).
    6. Bag, Surajit & Rahman, Muhammad Sabbir & Srivastava, Gautam & Giannakis, Mihalis & Foropon, Cyril, 2023. "Data-driven digital transformation and the implications for antifragility in the humanitarian supply chain," International Journal of Production Economics, Elsevier, vol. 266(C).
    7. Vishwas Dohale & Priya Ambilkar & Angappa Gunasekaran & Vijay Bilolikar, 2024. "Examining the barriers to operationalization of humanitarian supply chains: lessons learned from COVID-19 crisis," Annals of Operations Research, Springer, vol. 335(3), pages 1137-1176, April.
    8. Di Vaio, Assunta & Hassan, Rohail & Alavoine, Claude, 2022. "Data intelligence and analytics: A bibliometric analysis of human–Artificial intelligence in public sector decision-making effectiveness," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    9. Nezih Altay & Graham Heaslip & Gyöngyi Kovács & Karen Spens & Peter Tatham & Alain Vaillancourt, 2024. "Innovation in humanitarian logistics and supply chain management: a systematic review," Annals of Operations Research, Springer, vol. 335(3), pages 965-987, April.
    10. Chatterjee, Sheshadri & Rana, Nripendra P. & Dwivedi, Yogesh K. & Baabdullah, Abdullah M., 2021. "Understanding AI adoption in manufacturing and production firms using an integrated TAM-TOE model," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    11. Sameer Prasad & Harish Borra & Jason Woldt & Nezih Altay & Jasmine Tata, 2023. "Migrant flows: Humanitarian operational aspects of people in transit," Production and Operations Management, Production and Operations Management Society, vol. 32(10), pages 3311-3327, October.
    12. Aliza Sharmin & Md. Adib Rahman & Sayem Ahmed & Syed Mithun Ali, 2024. "Addressing critical success factors for improving concurrent emergency management: lessons learned from the COVID-19 pandemic," Annals of Operations Research, Springer, vol. 335(3), pages 1267-1301, April.
    13. Ipek Kocoglu & Halit Keskin & Murat Cemberci & Mustafa Emre Civelek, 2022. "Effect of Supply Chain Coordination on Performance: A Serial Mediation Model of Trust, Agility, and Collaboration," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 15(1), pages 1-15, January.
    14. Guo, Yuanyuan & Chen, Yilang & Wu, Liang & Li, Longzhen & Li, Ruoxi, 2025. "How ecosystems coordinate architectures and AI in humanitarian operations? A configurational view," Technological Forecasting and Social Change, Elsevier, vol. 211(C).
    15. Abhijit Majumdar & Shefali Srivastava, 2025. "Building Resilience Through Flexibility to Mitigate Pandemic Disruption: A SAP–LAP Analysis of Textile and Clothing Supply Chain," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(1), pages 147-170, March.
    16. Masoud Shayganmehr & Shivam Gupta & Issam Laguir & Rebecca Stekelorum & Ajay Kumar, 2024. "Assessing the role of industry 4.0 for enhancing swift trust and coordination in humanitarian supply chain," Annals of Operations Research, Springer, vol. 335(3), pages 1053-1085, April.
    17. Gupta, Shivam & Modgil, Sachin & Kumar, Ajay & Sivarajah, Uthayasankar & Irani, Zahir, 2022. "Artificial intelligence and cloud-based Collaborative Platforms for Managing Disaster, extreme weather and emergency operations," International Journal of Production Economics, Elsevier, vol. 254(C).
    18. Koppiahraj Karuppiah & Bathrinath Sankaranarayanan & Syed Mithun Ali, 2022. "Modeling Impacts of COVID-19 in Supply Chain Activities: A Grey-DEMATEL Approach," Sustainability, MDPI, vol. 14(21), pages 1-21, October.
    19. Abhishek Behl & Brinda Sampat & Vijay Pereira & Nirma Sadamali Jayawardena & Benjamin Laker, 2024. "Investigating the role of data-driven innovation and information quality on the adoption of blockchain technology on crowdfunding platforms," Annals of Operations Research, Springer, vol. 333(2), pages 1103-1132, February.
    20. Md. Ismail Hossain & Subrata Talapatra & Palash Saha & H. M. Belal, 2025. "From Theory to Practice: Leveraging Digital Twin Technologies and Supply Chain Disruption Mitigation Strategies for Enhanced Supply Chain Resilience with Strategic Fit in Focus," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(1), pages 87-109, March.
    21. Esra Boz & Sinan Çizmecioğlu & Ahmet Çalık, 2022. "A Novel MDCM Approach for Sustainable Supplier Selection in Healthcare System in the Era of Logistics 4.0," Sustainability, MDPI, vol. 14(21), pages 1-19, October.
    22. Uma Warrier & Anand Shankar & H. M. Belal, 2024. "Examining the role of emotional intelligence as a moderator for virtual communication and decision making effectiveness during the COVID-19 crisis: revisiting task technology fit theory," Annals of Operations Research, Springer, vol. 335(3), pages 1519-1535, April.
    23. Muhammad Khan & Gohar Saleem Parvaiz & Abbas Ali & Majid Jehangir & Noor Hassan & Junghan Bae, 2022. "A Model for Understanding the Mediating Association of Transparency between Emerging Technologies and Humanitarian Logistics Sustainability," Sustainability, MDPI, vol. 14(11), pages 1-23, June.
    24. Surajit Bag & Muhammad Sabbir Rahman & Gautam Srivastava & Peter Kilbourn & Nishikant Mishra, 2024. "Buyer–supplier partnerships and circular economy performance in food supply chains: Serial mediation by commitment contract and innovation performance," Business Strategy and the Environment, Wiley Blackwell, vol. 33(2), pages 1247-1264, February.
    25. Choudhury, Nishat Alam & Ramkumar, M. & Schoenherr, Tobias & Singh, Shalabh, 2023. "The role of operations and supply chain management during epidemics and pandemics: Potential and future research opportunities," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 175(C).

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