IDEAS home Printed from https://ideas.repec.org/a/sae/toueco/v21y2015i6p1189-1205.html
   My bibliography  Save this article

The Direct and Combined Effects of Training on Hotel Performance

Author

Listed:
  • Dolores García

    (Grup de Recerca en Indústria i Territori (GRIT), Departament d'Economia, Universitat Rovira i Virgili, Avinguda de la Universitat 1, 43204 Reus, Spain)

  • María Tugores

    (Departament d'Economia Aplicada, Universitat de les Illes Balears, Crta Valldemossa km 7.5, 07122 Palma de Mallorca, Spain)

Abstract

The role of human capital variables in the economic performance of agents has been widely analysed in the economics literature. In the field of tourism, various studies have addressed these relationships. However, studies focusing on the direct impact of human capital on firm performance in the industry are scarce. This paper analyses the determinants of the economic performance of firms for a representative sample of hotels in Majorca, focusing on human capital aspects, and on-the-job training in particular. Several measures are used to capture different aspects of the hotels' performance. The results show that, while several human capital variables help to explain performance to a certain extent, training stands out, both by itself and in combination with the innovation and category variable. Interestingly, training and innovative investments behave as complementary or substituting factors depending on the nature of innovations. On the other hand, returns from training decrease with the rise of hotel category.

Suggested Citation

  • Dolores García & María Tugores, 2015. "The Direct and Combined Effects of Training on Hotel Performance," Tourism Economics, , vol. 21(6), pages 1189-1205, December.
    • Handle: RePEc:sae:toueco:v:21:y:2015:i:6:p:1189-1205
    DOI: 10.5367/te.2015.0516
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.5367/te.2015.0516
    Download Restriction: no
    File URL: https://libkey.io/10.5367/te.2015.0516?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Jacob A. Mincer, 1974. "Introduction to "Schooling, Experience, and Earnings"," NBER Chapters, in: Schooling, Experience, and Earnings, pages 1-4, National Bureau of Economic Research, Inc.
    2. Lisa M. Lynch, 1994. "Training and the Private Sector: International Comparisons," NBER Books, National Bureau of Economic Research, Inc, number lync94-1, March.
    3. Inge Sieben, 2007. "Does training trigger turnover - or not?," Work, Employment & Society, British Sociological Association, vol. 21(3), pages 397-416, September.
    4. Jacob A. Mincer, 1974. "Schooling, Experience, and Earnings," NBER Books, National Bureau of Economic Research, Inc, number minc74-1, March.
    5. Eugene W. Anderson & Claes Fornell & Roland T. Rust, 1997. "Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services," Marketing Science, INFORMS, vol. 16(2), pages 129-145.
    6. María Jesús Such Devesa & Luis Felipe Mendieta Peñalver, 2013. "Research Note: Size, Efficiency and Productivity in the Spanish Hotel Industry — Independent Properties versus Chain-Affiliated Hotels," Tourism Economics, , vol. 19(4), pages 801-809, August.
    7. Lynch, Lisa M. (ed.), 1994. "Training and the Private Sector," National Bureau of Economic Research Books, University of Chicago Press, edition 1, number 9780226498102, December.
    8. Jacob A. Mincer, 1974. "Schooling and Earnings," NBER Chapters, in: Schooling, Experience, and Earnings, pages 41-63, National Bureau of Economic Research, Inc.
    9. Clemente Polo Andrés & Elisabeth Valle Valle, 2007. "An Assessment of the Weight of Tourism in the Balearic Islands," CRE Working Papers (Documents de treball del CRE) 2007/04, Centre de Recerca Econòmica (UIB ·"Sa Nostra"), revised Jan 2007.
    10. Ballot, Gerard & Fakhfakh, Fathi & Taymaz, Erol, 2001. "Firms' human capital, R&D and performance: a study on French and Swedish firms," Labour Economics, Elsevier, vol. 8(4), pages 443-462, September.
    11. Panagiotis Ganotakis, 2012. "Founders’ human capital and the performance of UK new technology based firms," Small Business Economics, Springer, vol. 39(2), pages 495-515, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. de Grip, A. & Sieben, I.J.P., 2003. "The Effects of Human Resource Management on workers' wages and firms' productivity," ROA Research Memorandum 9E, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    2. O'Connell, Philip J. & Lyons, Maureen, 1995. "Enterprise-Related Training and State Policy in Ireland: The Training Support Scheme," Research Series, Economic and Social Research Institute (ESRI), number PRS25, June.
    3. Benedikte Bjerge & Nina Torm & Neda Trifković, 2016. "Gender matters: Private sector training in Vietnamese SMEs," WIDER Working Paper Series wp-2016-149, World Institute for Development Economic Research (UNU-WIDER).
    4. Paul Ryan, 2001. "The School-to-Work Transition: A Cross-National Perspective," Journal of Economic Literature, American Economic Association, vol. 39(1), pages 34-92, March.
    5. Backman, Mikaela & Gabe, Todd & Mellander, Charlotta, 2016. "Effects of Human Capital on the Growth and Survival of Swedish Businesses," Journal of Regional Analysis and Policy, Mid-Continent Regional Science Association, vol. 46(1).
    6. Daron Acemoglu & Jörn-Steffen Pischke, 1998. "Why Do Firms Train? Theory and Evidence," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 113(1), pages 79-119.
    7. Benjamin Balsmeier & Heiko Peters, 2008. "Family Background or the Characteristics of Children: What Determines High School Success in Germany?," SOEPpapers on Multidisciplinary Panel Data Research 138, DIW Berlin, The German Socio-Economic Panel (SOEP).
    8. Jörn-Steffen Pischke, 2001. "Continuous training in Germany," Journal of Population Economics, Springer;European Society for Population Economics, vol. 14(3), pages 523-548.
    9. Klaus Waelde, 1996. "Lifetime learning, biased technological change and the evolution of wages in the U.S. 1960 - 1990," Labor and Demography 9601001, University Library of Munich, Germany.
    10. Mary A. Silles, 2007. "Adult Education And Earnings: Evidence From Britain," Bulletin of Economic Research, Wiley Blackwell, vol. 59(4), pages 313-326, October.
    11. María Tugores & Dolores García, 2015. "The Impact of Innovation on Firms' Performance: An Analysis of the Hotel Sector in Majorca," Tourism Economics, , vol. 21(1), pages 121-140, February.
    12. Grip,Andries,de & Sieben,Inge, 2004. "The Effects of Human Resource Management on Workers' Wages and Firm Productivity," ROA Research Memorandum 001, Maastricht University, Research Centre for Education and the Labour Market (ROA).
    13. Andrew Weiss, 1995. "Human Capital vs. Signalling Explanations of Wages," Journal of Economic Perspectives, American Economic Association, vol. 9(4), pages 133-154, Fall.
    14. Katarzyna Growiec & Jakub Growiec, 2016. "Bridging Social Capital and Individual Earnings: Evidence for an Inverted U," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 127(2), pages 601-631, June.
    15. Kaspar W thrich, 2013. "Set Identification of Generalized Linear Predictors in the Presence of Non-Classical Measurement Errors," Diskussionsschriften dp1304, Universitaet Bern, Departement Volkswirtschaft.
    16. Schultz, T. Paul, 2009. "The Gender and Generational Consequences of the Demographic Transition and Population Policy: An Assessment of the Micro and Macro Linkages," Working Papers 71, Yale University, Department of Economics.
    17. Aidis, Ruta & van Praag, Mirjam, 2007. "Illegal entrepreneurship experience: Does it make a difference for business performance and motivation?," Journal of Business Venturing, Elsevier, vol. 22(2), pages 283-310, March.
    18. Sandra Nieto & Raúl Ramos, 2013. "Non-Formal Education, Overeducation And Wages," Revista de Economia Aplicada, Universidad de Zaragoza, Departamento de Estructura Economica y Economia Publica, vol. 21(1), pages 5-28, Spring.
    19. Galama, Titus & Kapteyn, Arie, 2011. "Grossman’s missing health threshold," Journal of Health Economics, Elsevier, vol. 30(5), pages 1044-1056.
    20. Cawley, John & Morrisey, Michael A., 2007. "The earnings of U.S. health economists," Journal of Health Economics, Elsevier, vol. 26(2), pages 358-372, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:toueco:v:21:y:2015:i:6:p:1189-1205. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.