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Filling the gaps: Patterns of formal and informal participation

Author

Listed:
  • Keith Townsend

    (Griffith University, Australia)

  • Adrian Wilkinson

    (Griffith University, Australia)

  • John Burgess

    (Curtin University, Australia)

Abstract

Industrial relations scholarship has traditionally privileged union forms of employee participation. In more recent years there has been a shift to understand the role of participation in non-union firms. This article develops theory on employee participation through analysis of an Australian case study in the hotel sector. The authors find that formal participation mechanisms are useful and essential for both employees and managers, however formal participation leaves behind gaps which are partially filled with informal voice exchanges between employees and their managers.

Suggested Citation

  • Keith Townsend & Adrian Wilkinson & John Burgess, 2013. "Filling the gaps: Patterns of formal and informal participation," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 34(2), pages 337-354, May.
    • Handle: RePEc:sae:ecoind:v:34:y:2013:i:2:p:337-354
    DOI: 10.1177/0143831X12448442
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    References listed on IDEAS

    as
    1. David Marsden, 2006. "Individual Employee Voice: Renegotiation and Performance Management in Public Services," CEP Discussion Papers dp0752, Centre for Economic Performance, LSE.
    2. Tom Redman & Ed Snape, 2005. "Unpacking Commitment: Multiple Loyalties and Employee Behaviour," Journal of Management Studies, Wiley Blackwell, vol. 42(2), pages 301-328, March.
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    Cited by:

    1. Peter Boxall & Jonathan Winterton, 2018. "Which conditions foster high-involvement work processes? A synthesis of the literature and agenda for research," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 39(1), pages 27-47, February.
    2. Mathieu Dupuis & Alexis Massicotte, 2026. "Worker participation under digitalisation: Structure, power and varieties of union influence in two manufacturing sectors," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 47(1), pages 245-270, February.

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