IDEAS home Printed from
   My bibliography  Save this article

HR Practices and Organizational Innovation: The Mediating Role of Knowledge Management Effectiveness


  • Muhammad Farooq
  • Irfan Ullah
  • Raja Mahzhar Hameed


Organizational innovation has been recognized as an important instrument for organizations to compete in the competitive environment. Pakistan telecom sector strive to transform their business model from labour-intensive to knowledge-intensive, which intend to thrust themselves in higher value added activities such as, developing new products, processes, and services, to continual sustain the competitiveness. One of the means to increase the organizational innovation is through effective human resource management practices and effective knowledge management. This study examined the direct association between human resource management practices (performance appraisal, career management, training, reward system, recruitment and employee recognition) and organizational innovation. Moreover, it also observed the mediating role of knowledge management effectiveness on the direct relationship. Data was collected from a sample of 290 personnel of telecom sector of Pakistan. The regression results showed that human resource management practices generally had a positive impact on organizational innovation. Particularly, the results signify that training and employee recognition were positively related to three dimensions of organizational innovation. Performance appraisal also established to have a positive impact on administrative innovation. Additionally, this study also demonstrates that training, performance appraisal, and employee recognition were positively associated to knowledge management effectiveness.

Suggested Citation

  • Muhammad Farooq & Irfan Ullah & Raja Mahzhar Hameed, 2016. "HR Practices and Organizational Innovation: The Mediating Role of Knowledge Management Effectiveness," Journal of Social and Development Sciences, AMH International, vol. 7(3), pages 50-67.
  • Handle: RePEc:rnd:arjsds:v:7:y:2016:i:3:p:50-67
    DOI: 10.22610/jsds.v7i3.1410.g1305

    Download full text from publisher

    File URL:
    Download Restriction: no

    File URL:
    Download Restriction: no

    References listed on IDEAS

    1. Fariborz Damanpour & Shanthi Gopalakrishnan, 2001. "The Dynamics of the Adoption of Product and Process Innovations in Organizations," Journal of Management Studies, Wiley Blackwell, vol. 38(1), pages 45-65, January.
    2. Keld Laursen & Nicolai J. Foss, 2003. "New human resource management practices, complementarities and the impact on innovation performance," Cambridge Journal of Economics, Oxford University Press, vol. 27(2), pages 243-263, March.
    3. Danny Miller & Peter H. Friesen, 1982. "Innovation in conservative and entrepreneurial firms: Two models of strategic momentum," Strategic Management Journal, Wiley Blackwell, vol. 3(1), pages 1-25, January.
    4. Cindy Zoghi & Robert D. Mohr & Peter B. Meyer, 2010. "Workplace organization and innovation," Canadian Journal of Economics, Canadian Economics Association, vol. 43(2), pages 622-639, May.
    5. Muhammad Usman & Muhammad Bilal Kayani & Faisal Haroon & Muhammad Aslam Khan, 2012. "The Impact of Marketing Mix and Market Orientation on Export Performance," Journal of Economics and Behavioral Studies, AMH International, vol. 4(1), pages 66-71.
    6. Chen, Chung-Jen & Huang, Jing-Wen, 2009. "Strategic human resource practices and innovation performance -- The mediating role of knowledge management capacity," Journal of Business Research, Elsevier, vol. 62(1), pages 104-114, January.
    7. Alain Jolibert & Philippe Jourdan, 2006. "Marketing Reseach : m├ęthodes de recherche et d'├ętudes en marketing," Post-Print halshs-00132470, HAL.
    8. Fariborz Damanpour & Kathryn A. Szabat & William M. Evan, 1989. "The Relationship Between Types Of Innovation And Organizational Performance," Journal of Management Studies, Wiley Blackwell, vol. 26(6), pages 587-602, November.
    Full references (including those not matched with items on IDEAS)

    More about this item


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arjsds:v:7:y:2016:i:3:p:50-67. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Muhammad Tayyab). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.