IDEAS home Printed from https://ideas.repec.org/a/prg/jnleam/v2013y2013i4id218.html
   My bibliography  Save this article

Current Concepts of the Quality in Sport and their Utilization in the Czech Republic

Author

Listed:
  • Jana Nová

Abstract

In the paper, the author analyzes the current concepts of quality in sport and examines their utilization in the sports environment in the Czech Republic. The limited perception of the different concepts of the quality in sport prevents the sport organizations to introduce the appropriate quality concepts. Therefore the author suggests a conceptual framework which in tune with the type of sports organization, its focus and also the position in the national sports hierarchy, defines the criteria for the selection of the quality concept which is the most appropriate. Finally, the author proposes the measures so to create the conditions for the motivation of the sports organizations to adopt the quality management systems.

Suggested Citation

  • Jana Nová, 2013. "Current Concepts of the Quality in Sport and their Utilization in the Czech Republic," Ekonomika a Management, Prague University of Economics and Business, vol. 2013(4).
    • Handle: RePEc:prg:jnleam:v:2013:y:2013:i:4:id:218
    as

    Download full text from publisher

    File URL: http://www.vse.cz/eam/download.php?jnl=eam&pdf=218.pdf
    Download Restriction: free of charge
    File URL: http://www.vse.cz/eam/218
    Download Restriction: free of charge
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Chelladurai, Packianathan & Chang, Kyungro, 2000. "Targets and Standards of Quality in Sport Services," Sport Management Review, Elsevier, vol. 3(1), pages 1-22, May.
    2. De Knop, Paul & Hoecke, Jo Van & De Bosscher, Veerle, 2004. "Quality Management in Sports Clubs," Sport Management Review, Elsevier, vol. 7(1), pages 57-77, May.
    3. Paul De Knop & Jo Van Hoecke & Veerle De Bosscher, 2004. "Quality Management in Sports Clubs," Sport Management Review, Taylor & Francis Journals, vol. 7(1), pages 57-77, January.
    4. Packianathan Chelladurai & Kyungro Chang, 2000. "Targets and Standards of Quality in Sport Services," Sport Management Review, Taylor & Francis Journals, vol. 3(1), pages 1-22, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Truyens, Jasper & De Bosscher, Veerle & Sotiriadou, Popi & Heyndels, Bruno & Westerbeek, Hans, 2016. "A method to evaluate countries’ organisational capacity: A four country comparison in athletics," Sport Management Review, Elsevier, vol. 19(3), pages 279-292.
    2. Yu-Shan Lin, 2017. "Causal complexity for passengers’ intentions to re-ride," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(5), pages 1925-1937, September.
    3. Clemes, Michael D. & Brush, Gregory J. & Collins, Mark J., 2011. "Analysing the professional sport experience: A hierarchical approach," Sport Management Review, Elsevier, vol. 14(4), pages 370-388.
    4. De Bosscher, Veerle & De Knop, Paul & van Bottenburg, Maarten & Shibli, Simon & Bingham, Jerry, 2009. "Explaining international sporting success: An international comparison of elite sport systems and policies in six countries," Sport Management Review, Elsevier, vol. 12(3), pages 113-136, August.
    5. Greenwell, T. Christopher & Fink, Janet S. & Pastore, Donna L., 2002. "Assessing the Influence of the Physical Sports Facility on Customer Satisfaction within the Context of the Service Experience," Sport Management Review, Elsevier, vol. 5(2), pages 129-148, November.
    6. Papalazarou Ioannis & Tsoulfas Giannis T., 2018. "Principal Management Concepts in Greek Public Sector: Part I – The Common Assessment Framework," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 9(1), pages 49-64, May.
    7. Azam Haghkhah Author_Email: & Mehdi Nosratpour & Alireza Ebrahimpour & Professor Abu Bakar Abd Hamid, 2011. "The Impact Of Service Quality On Tourism Industry," 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 2011-325, Conference Master Resources.
    8. Shilbury, David, 2011. "A bibliometric analysis of four sport management journals," Sport Management Review, Elsevier, vol. 14(4), pages 434-452.
    9. Jonas Van Riel & Geert Poels, 2023. "A Method for Developing Generic Capability Maps," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(4), pages 403-424, August.
    10. Murray, Duncan & Howat, Gary, 2002. "The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre," Sport Management Review, Elsevier, vol. 5(1), pages 25-43, May.
    11. Francisco Cavas-García & Alfonso Martínez-Moreno & José María López-Gullón & Arturo Díaz-Suárez, 2021. "A Golf Course Quality Scale (GCQS): Validity and Reliability Testing on Spanish Golf Courses," IJERPH, MDPI, vol. 18(24), pages 1-10, December.
    12. De Knop, Paul & Hoecke, Jo Van & De Bosscher, Veerle, 2004. "Quality Management in Sports Clubs," Sport Management Review, Elsevier, vol. 7(1), pages 57-77, May.
    13. Inmaculada-Concepción Jemes-Campaña & Rita-Pilar Romero-Galisteo & María-Teresa Labajos-Manzanares & Pablo Gálvez-Ruiz & Noelia Moreno-Morales, 2020. "The Inventory of Quality in Early Intervention Centres for Service Providers: Preliminary Validating Study in a Spanish Sample," IJERPH, MDPI, vol. 17(7), pages 1-11, April.
    14. Pedro Cuesta-Valiño & Pablo Gutiérrez-Rodríguez & Cristina Loranca-Valle, 2021. "Sustainable Management of Sports Federations: The Indirect Effects of Perceived Service on Member’s Loyalty," Sustainability, MDPI, vol. 13(2), pages 1-24, January.
    15. Hussein M. Hussein Ibrahim & Shadi Ali Al-Hrout & Khaled Morshed Ayed Alsardia & Mohammad Ragab Al-Laymoun, 2020. "Factors Influencing Tourism Marketing Strategies in Jordanian Five Stars Hotels," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 10(4), pages 1-73, March.
    16. Kim, Min Kil & Zhang, James J. & Ko, Yong Jae, 2009. "Dimensions of Market Demand Associated with Taekwondo Schools in North America: Development of a Scale," Sport Management Review, Elsevier, vol. 12(3), pages 149-166, August.
    17. Christoph Pott & Christoph Breuer & Michael ten Hompel, 2023. "Sport Logistics: Considerations on the Nexus of Logistics and Sport Management and Its Unique Features," Logistics, MDPI, vol. 7(3), pages 1-18, August.
    18. Funk, Daniel C., 2017. "Introducing a Sport Experience Design (SX) framework for sport consumer behaviour research," Sport Management Review, Elsevier, vol. 20(2), pages 145-158.
    19. Abed Mahmoudian & Saeed Sadeghi Boroujerdi & Yong Jae Ko & Vahid Delshab, 2024. "The Impact of Perceived Team Reputation on Team Identification in the Context of European Football League Teams," Corporate Reputation Review, Palgrave Macmillan, vol. 27(1), pages 70-85, February.

    More about this item

    Keywords

    Management; Product Quality; Sport Management;
    All these keywords.

    JEL classification:

    • M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:prg:jnleam:v:2013:y:2013:i:4:id:218. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Stanislav Vojir (email available below). General contact details of provider: https://edirc.repec.org/data/uevsecz.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.