IDEAS home Printed from https://ideas.repec.org/a/mth/ijhr88/v10y2020i4p12-24.html
   My bibliography  Save this article

Challenges to Achieving a Successful Hospitality Internship Program in Malaysian Public Universities

Author

Listed:
  • Muhammad Nazreen Ezyan Soffi
  • Siti Fatimah Mohamad
  • Farah Adibah Che Ishak

Abstract

Researchers have recognized the benefits and importance of having successful internship programs for all relevant stakeholders; students, universities and employers. Despite these significances, internship is found to be provocative as previous studies revealed the challenges perceived by undergraduates and employers. Nonetheless, researchers underlook the challenges perceived by internship coordinators in terms of placement, assessment and cooperation given by undergraduates and employers. Hence, the purpose of this study was to explore the challenges to achieving a successful internship program in the hospitality industry. The findings derived from seven internship coordinators in public universities that offered hospitality degree programs throughout Malaysia. The data obtained from semi-structured interviews were analyzed using thematic analysis. Seven themes were extracted as the challenges of this study, namely- 1) attitude, 2) constraint, 3) manipulation, 4) placement, 5) sexual harassment, 6) expectation, and 7) student preparedness. The findings of this study are expected to give insights to all relevant stakeholders, in terms of improvement and strategies needed in designing an internship program, particularly in the hospitality industry. Besides, it is anticipated to guide internship coordinators and students to well-prepare for the expected difficulties that they might experience while coordinating and undergoing the internship process.

Suggested Citation

  • Muhammad Nazreen Ezyan Soffi & Siti Fatimah Mohamad & Farah Adibah Che Ishak, 2020. "Challenges to Achieving a Successful Hospitality Internship Program in Malaysian Public Universities," International Journal of Human Resource Studies, Macrothink Institute, vol. 10(4), pages 1224-1224, December.
    • Handle: RePEc:mth:ijhr88:v:10:y:2020:i:4:p:12-24
    as

    Download full text from publisher

    File URL: http://www.macrothink.org/journal/index.php/ijhrs/article/download/17510/13788
    Download Restriction: no
    File URL: http://www.macrothink.org/journal/index.php/ijhrs/article/view/17510
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Joni Hersch, 2015. "Sexual harassment in the workplace," IZA World of Labor, Institute of Labor Economics (IZA), pages 188-188, October.
    2. Fidgeon, Paul R., 2010. "Tourism education and curriculum design: A time for consolidation and review?," Tourism Management, Elsevier, vol. 31(6), pages 699-723.
    3. Nicky J. Welton & Howard H. Z. Thom, 2015. "Value of Information," Medical Decision Making, , vol. 35(5), pages 564-566, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hussein Fakhry & Mathew Nicho & Emad Bataineh & Shini Girja, 2024. "The Evaluation of Internship in the Digital Information Age: A Case Study," International Journal of Online Pedagogy and Course Design (IJOPCD), IGI Global, vol. 14(1), pages 1-25, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Vincenzo Varriale & Antonello Cammarano & Francesca Michelino & Mauro Caputo, 2021. "Sustainable Supply Chains with Blockchain, IoT and RFID: A Simulation on Order Management," Sustainability, MDPI, vol. 13(11), pages 1-23, June.
    2. Christoph Engel, 2016. "Experimental Criminal Law. A Survey of Contributions from Law, Economics and Criminology," Discussion Paper Series of the Max Planck Institute for Research on Collective Goods 2016_07, Max Planck Institute for Research on Collective Goods.
    3. Valeria Costantini & Francesco Crespi & Giovanni Marin & Elena Paglialunga, 2016. "Eco-innovation, sustainable supply chains and environmental performance in European industries," LEM Papers Series 2016/19, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
    4. Shenja van der Graaf, 2018. "In Waze We Trust: Algorithmic Governance of the Public Sphere," Media and Communication, Cogitatio Press, vol. 6(4), pages 153-162.
    5. Marie Bjørneby & Annette Alstadsæter & Kjetil Telle, 2018. "Collusive Tax Evasion by Employers and Employees: Evidence from a Randomized Field Experiment in Norway," CESifo Working Paper Series 7381, CESifo.
    6. Fabien Gensbittel, 2019. "Continuous-Time Markov Games with Asymmetric Information," Dynamic Games and Applications, Springer, vol. 9(3), pages 671-699, September.
    7. Li, Yunan, 2019. "Efficient mechanisms with information acquisition," Journal of Economic Theory, Elsevier, vol. 182(C), pages 279-328.
    8. Daniel Bennett & Stefan Bode & Maja Brydevall & Hayley Warren & Carsten Murawski, 2016. "Intrinsic Valuation of Information in Decision Making under Uncertainty," PLOS Computational Biology, Public Library of Science, vol. 12(7), pages 1-21, July.
    9. Allègre L. Hadida & Joseph Lampel & W. David Walls & Amit Joshi, 2021. "Hollywood studio filmmaking in the age of Netflix: a tale of two institutional logics," Journal of Cultural Economics, Springer;The Association for Cultural Economics International, vol. 45(2), pages 213-238, June.
    10. Lee, Alice J. & Ames, Daniel R., 2017. "“I can’t pay more” versus “It’s not worth more”: Divergent effects of constraint and disparagement rationales in negotiations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 141(C), pages 16-28.
    11. Eungchan Kim & Young Seok Ock & Seung-Jun Shin & Wonchul Seo, 2018. "An Approach to Generating Reference Information for Technology Evaluation," Sustainability, MDPI, vol. 10(9), pages 1-19, September.
    12. Kathrin Hasler & Hans-Werner Olfs & Onno Omta & Stefanie Bröring, 2016. "Drivers for the Adoption of Eco-Innovations in the German Fertilizer Supply Chain," Sustainability, MDPI, vol. 8(8), pages 1-18, July.
    13. Hussain, Hadia & Murtaza, Murtaza & Ajmal, Areeb & Ahmed, Afreen & Khan, Muhammad Ovais Khalid, 2020. "A study on the effects of social media advertisement on consumer’s attitude and customer response," MPRA Paper 104675, University Library of Munich, Germany.
    14. Jacopo Bizzotto & Alessandro De Chiara, 2022. "Frequent audits and honest audits," Working Papers 202202, Oslo Metropolitan University, Oslo Business School.
    15. A. G. Fatullayev & Nizami A. Gasilov & Şahin Emrah Amrahov, 2019. "Numerical solution of linear inhomogeneous fuzzy delay differential equations," Fuzzy Optimization and Decision Making, Springer, vol. 18(3), pages 315-326, September.
    16. Majumdar, Adrija & Bose, Indranil, 2019. "Do tweets create value? A multi-period analysis of Twitter use and content of tweets for manufacturing firms," International Journal of Production Economics, Elsevier, vol. 216(C), pages 1-11.
    17. Maksym Koghut & Omar AI-Tabbaa, 2021. "Exploring Consumers’ Discontinuance Intention of Remote Mobile Payments during Post-Adoption Usage: An Empirical Study," Administrative Sciences, MDPI, vol. 11(1), pages 1-33, February.
    18. Matthew Tenney & Renee Sieber, 2016. "Data-Driven Participation: Algorithms, Cities, Citizens, and Corporate Control," Urban Planning, Cogitatio Press, vol. 1(2), pages 101-113.
    19. Gadenne, Lucie & Nandi, Tushar K. & Rathelot, Roland, 2019. "Taxation and Supplier Networks : Evidence from India," The Warwick Economics Research Paper Series (TWERPS) 1208, University of Warwick, Department of Economics.
    20. Cyril Chalendard, 2015. "Use of internal information, external information acquisition and customs underreporting," Working Papers halshs-01179445, HAL.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mth:ijhr88:v:10:y:2020:i:4:p:12-24. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Technical Support Office (email available below). General contact details of provider: http://www.macrothink.org/journal/index.php/ijhrs/index .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.