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Stakeholder Management Theory, Firm Strategy, and Ambidexterity

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  • Mario Minoja

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Abstract

Stakeholder theory scholars have recently addressed two crucial calls: the first is for the integration of strategy and ethics, of stakeholder theory and strategic management, and the second call is for the development of a dynamic approach to stakeholder management. I have attempted to answer these calls by developing a theoretical framework that links together stakeholder management, stakeholder commitment to cooperate with the firm, key decision makers’ ethical commitment, and firm strategy. Starting from the basic assumption that managers cannot meet all stakeholders’ demands immediately and in a tailored manner, I contend, first, that an ambidextrous approach to stakeholder management is conducive to stakeholders’ commitment to cooperate for the sustainable well-being of the firm and, second, that firm strategy and key decision makers’ ethical commitment moderate the relationship between an ambidextrous stakeholder management and stakeholder commitment to cooperate. Furthermore, drawing on this theoretical framework, I attempt to address the call for the integration of strategy and ethics by proposing a three-level conceptual model that distinguishes the objectives, the field, and the levers of integration. Finally, I outline a set of propositions that, taken together, represent a first attempt to develop a dynamic approach to stakeholder management. Copyright Springer Science+Business Media B.V. 2012

Suggested Citation

  • Mario Minoja, 2012. "Stakeholder Management Theory, Firm Strategy, and Ambidexterity," Journal of Business Ethics, Springer, vol. 109(1), pages 67-82, August.
  • Handle: RePEc:kap:jbuset:v:109:y:2012:i:1:p:67-82
    DOI: 10.1007/s10551-012-1380-9
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    References listed on IDEAS

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    Cited by:

    1. Wei Jiang & Aric Xu Wang & Kevin Zheng Zhou & Chuang Zhang, 2020. "Stakeholder Relationship Capability and Firm Innovation: A Contingent Analysis," Journal of Business Ethics, Springer, vol. 167(1), pages 111-125, November.
    2. Luu Trong Tuan, 2016. "Organizational Ambidexterity, Entrepreneurial Orientation, and I-Deals: The Moderating Role of CSR," Journal of Business Ethics, Springer, vol. 135(1), pages 145-159, April.
    3. Jose-Luis Godos-Díez & Roberto Fernández-Gago & Laura Cabeza-García, 2015. "Business Education and Idealism as Determinants of Stakeholder Orientation," Journal of Business Ethics, Springer, vol. 131(2), pages 439-452, October.
    4. Dina Tomsic, 2013. "Towards A Relational View Of Corporate Governance," Montenegrin Journal of Economics, Economic Laboratory for Transition Research (ELIT), vol. 9(2), pages 71-88.
    5. McAdam, Maura & Miller, Kristel & McAdam, Rodney, 2016. "Situated regional university incubation: A multi-level stakeholder perspective," Technovation, Elsevier, vol. 50, pages 69-78.
    6. Merriam Haffar & Cory Searcy, 2017. "Classification of Trade-offs Encountered in the Practice of Corporate Sustainability," Journal of Business Ethics, Springer, vol. 140(3), pages 495-522, February.
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    8. Donal Crilly, 2013. "Recasting Enterprise Strategy: Towards Stakeholder Research That Matters to General Managers," Journal of Management Studies, Wiley Blackwell, vol. 50(8), pages 1427-1447, December.
    9. Scandelius, Christina & Cohen, Geraldine, 2016. "Achieving collaboration with diverse stakeholders—The role of strategic ambiguity in CSR communication," Journal of Business Research, Elsevier, vol. 69(9), pages 3487-3499.
    10. Sefa Hayibor & Colleen Collins, 2016. "Motivators of Mobilization," Journal of Business Ethics, Springer, vol. 139(2), pages 351-374, December.
    11. Laura Padilla-Angulo, 2020. "The impact of board diversity on strategic change: a stakeholder perspective," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(4), pages 927-952, December.
    12. Pantano, Eleonora & Priporas, Constantinos-Vasilios & Viassone, Milena & Migliano, Giuseppe, 2020. "Does the stakeholder engagement result in new drinks? Evidence from family owned SMEs," Journal of Business Research, Elsevier, vol. 119(C), pages 185-194.
    13. Diego F. Uribe & Isabel Ortiz-Marcos & Ángel Uruburu, 2018. "What Is Going on with Stakeholder Theory in Project Management Literature? A Symbiotic Relationship for Sustainability," Sustainability, MDPI, Open Access Journal, vol. 10(4), pages 1-23, April.
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