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Predicting Inpatient Flow at a Major Hospital Using Interpretable Analytics

Author

Listed:
  • Dimitris Bertsimas

    (Sloan School of Management, Massachusetts Institute of Technology, Cambridge, Massachusetts 02142)

  • Jean Pauphilet

    (Management Science and Operations, London Business School, London NW1 4SA, United Kingdom)

  • Jennifer Stevens

    (Center for Healthcare Delivery Science, Beth Israel Deaconess Medical Center, Boston, Massachusetts 02215)

  • Manu Tandon

    (Center for Healthcare Delivery Science, Beth Israel Deaconess Medical Center, Boston, Massachusetts 02215)

Abstract

Problem definition : Translate data from electronic health records (EHR) into accurate predictions on patient flows and inform daily decision making at a major hospital. Academic/practical relevance : In a constrained hospital environment, forecasts on patient demand patterns could help match capacity and demand and improve hospital operations. Methodology : We use data from 63,432 admissions at a large academic hospital (50% female, median age 64 years old, median length of stay 3.12 days). We construct an expertise-driven patient representation on top of their EHR data and apply a broad class of machine learning methods to predict several aspects of patient flows. Results : With a unique patient representation, we estimate short-term discharges, identify long-stay patients, predict discharge destination, and anticipate flows in and out of intensive care units with accuracy in the 80%+ range. More importantly, we implement this machine learning pipeline into the EHR system of the hospital and construct prediction-informed dashboards to support daily bed placement decisions. Managerial implications : Our study demonstrates that interpretable machine learning techniques combined with EHR data can be used to provide visibility on patient flows. Our approach provides an alternative to deep learning techniques that is equally accurate, interpretable, frugal in data and computational power, and production ready.

Suggested Citation

  • Dimitris Bertsimas & Jean Pauphilet & Jennifer Stevens & Manu Tandon, 2022. "Predicting Inpatient Flow at a Major Hospital Using Interpretable Analytics," Manufacturing & Service Operations Management, INFORMS, vol. 24(6), pages 2809-2824, November.
  • Handle: RePEc:inm:ormsom:v:24:y:2022:i:6:p:2809-2824
    DOI: 10.1287/msom.2021.0971
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    References listed on IDEAS

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    1. Elisa F. Long & Kusum S. Mathews, 2018. "The Boarding Patient: Effects of ICU and Hospital Occupancy Surges on Patient Flow," Production and Operations Management, Production and Operations Management Society, vol. 27(12), pages 2122-2143, December.
    2. Patrick Riley, 2019. "Three pitfalls to avoid in machine learning," Nature, Nature, vol. 572(7767), pages 27-29, August.
    3. Lechner, Michael, 2011. "The Estimation of Causal Effects by Difference-in-Difference Methods," Foundations and Trends(R) in Econometrics, now publishers, vol. 4(3), pages 165-224, November.
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    Cited by:

    1. Carrizosa, Emilio & Halskov, Thomas & Romero Morales, Dolores, 2026. "Wasserstein support vector machine: Support vector machines made fair," European Journal of Operational Research, Elsevier, vol. 329(2), pages 641-652.
    2. Arora, Siddharth & Taylor, James W., 2026. "Using teletriage to model the risk of hospital admission at the time of registration in an emergency department," Omega, Elsevier, vol. 138(C).
    3. Carrizosa, Emilio & Kurishchenko, Kseniia & Romero Morales, Dolores, 2025. "On enhancing the explainability and fairness of tree ensembles," European Journal of Operational Research, Elsevier, vol. 323(2), pages 599-608.
    4. Julien Grand-Clément & Jean Pauphilet, 2026. "The Best Decisions Are Not the Best Advice: Making Adherence-Aware Recommendations," Management Science, INFORMS, vol. 72(1), pages 667-692, January.

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