IDEAS home Printed from https://ideas.repec.org/a/igg/jebr00/v17y2021i2p1-16.html
   My bibliography  Save this article

The Acceptance and Behavior Towards E-Insurance

Author

Listed:
  • Maher Taib Toukabri

    (College of Business Administration, Northern Border University, Saudi Arabia)

  • Saïd Aboubaker Ettis

    (College of Business, University of Jeddah, Saudi Arabia)

Abstract

The expansion of ICTs (information and communication technologies) and the intensification of competition have induced firms to sell online. Insurance companies, for instance, have been urged to rely on such new technologies to be able to strengthen their presence on the market. This research used the technology acceptance model (TAM) and the theory of planned behavior (TPB) to study the factors that influence the e-insurance adoption. This study gathers data through a face-to-face administered survey involving insured persons. The hypotheses and the model were tested using AMOS co-variance-based structural equation modeling. The findings showed that perceived ease of use, subjective norms, perceived behavioral control, and attitude are the predominant predictors of the intention to buy insurance online. Those findings provide decision-makers in insurance companies with information useful in designing online offerings, creating a positive attitude towards e-insurance, and attracting customers.

Suggested Citation

  • Maher Taib Toukabri & Saïd Aboubaker Ettis, 2021. "The Acceptance and Behavior Towards E-Insurance," International Journal of E-Business Research (IJEBR), IGI Global, vol. 17(2), pages 1-16, April.
    • Handle: RePEc:igg:jebr00:v:17:y:2021:i:2:p:1-16
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEBR.2021040102
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Cao, Xinyu & Mokhtarian, Patricia L., 2005. "How do individuals adapt their personal travel? A conceptual exploration of the consideration of travel-related strategies," Transport Policy, Elsevier, vol. 12(3), pages 199-206, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mayara Moraes Monteiro & João de Abreu e Silva & Jesper Bláfoss Ingvardson & Otto Anker Nielsen & Jorge Pinho de Sousa, 2021. "Public Transport Use and Satisfaction by International Students and Researchers," Sustainability, MDPI, vol. 13(15), pages 1-17, July.
    2. Marek Drliciak & Jan Celko & Michal Cingel & Dusan Jandacka, 2020. "Traffic Volumes as a Modal Split Parameter," Sustainability, MDPI, vol. 12(24), pages 1-21, December.
    3. Cristina Pronello & Jean-Baptiste Gaborieau, 2018. "Engaging in Pro-Environment Travel Behaviour Research from a Psycho-Social Perspective: A Review of Behavioural Variables and Theories," Sustainability, MDPI, vol. 10(7), pages 1-22, July.
    4. Cao, Xinyu & Mokhtarian, Patricia L., 2005. "How do individuals adapt their personal travel? Objective and subjective influences on the consideration of travel-related strategies for San Francisco Bay Area commuters," Transport Policy, Elsevier, vol. 12(4), pages 291-302, July.
    5. António Menezes & José Vieira, 2006. "Willingness to Pay for Airline Services Attributes: Microeconometric Evidence from a Stated Preference Discrete Choice Model," EcoMod2006 272100063, EcoMod.
    6. Páez, Antonio & Whalen, Kate, 2010. "Enjoyment of commute: A comparison of different transportation modes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 44(7), pages 537-549, August.
    7. De Menezes, Antonio Gomes & Vieira, J. C., 2008. "Willingness to pay for airline services attributes: evidence from a stated preferences choice game," European Transport \ Trasporti Europei, ISTIEE, Institute for the Study of Transport within the European Economic Integration, issue 39, pages 1-13.
    8. Carlton Basmajian, 2010. "“Turn on the radio, bust out a song”: the experience of driving to work," Transportation, Springer, vol. 37(1), pages 59-84, January.
    9. Sangho Choo & Patricia Mokhtarian, 2008. "How do people respond to congestion mitigation policies? A multivariate probit model of the individual consideration of three travel-related strategy bundles," Transportation, Springer, vol. 35(2), pages 145-163, March.
    10. Mattias Gripsrud & Randi Hjorthol, 2012. "Working on the train: from ‘dead time’ to productive and vital time," Transportation, Springer, vol. 39(5), pages 941-956, September.
    11. Mercado, Ruben & Páez, Antonio, 2009. "Determinants of distance traveled with a focus on the elderly: a multilevel analysis in the Hamilton CMA, Canada," Journal of Transport Geography, Elsevier, vol. 17(1), pages 65-76.
    12. Li, Tiebei & Burke, Matthew & Dodson, Jago, 2017. "Transport impacts of government employment decentralization in an Australian city – Testing scenarios using transport simulation," Socio-Economic Planning Sciences, Elsevier, vol. 58(C), pages 63-71.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jebr00:v:17:y:2021:i:2:p:1-16. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.