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Consumer Acceptance Analysis of the Home Energy Management System

Author

Listed:
  • Eung-Suk Park

    (College of Business, Hanyang University, Seoul 04763, Korea)

  • ByungYong Hwang

    (Office of S&T Policy & Planning, Korea Institute of Science & Technology Evaluation and Planning, Seoul 06775, Korea)

  • Kyungwan Ko

    (College of Business, Hanyang University, Seoul 04763, Korea)

  • Daecheol Kim

    (College of Business, Hanyang University, Seoul 04763, Korea)

Abstract

The purpose of this paper is to study consumer acceptance of the Home Energy Management System, which is the next generation electronic management system that the Korean government plans to implement in households. The Home Energy Management System is a critical device in maximizing the efficiency of electric energy consumption for each household by using a smart grid. Because it can visualize real-time price information on the electricity, households can easily monitor and control the amount of electricity consumption. With this feature, the Home Energy Management System can contribute to consumers’ total energy savings. This is a major reason why the Korean government wishes to implement it nationwide. Since the Home Energy Management System is a product that applies new technology that has not yet been directly encountered by consumers, there may be a difference in the level of public perception of the Home Energy Management System. Therefore, the impact of consumers’ awareness of the Home Energy Management System on their intention to use is important. To do this, the Technology Acceptance Model is utilized in this study. Traditional research on the Technology Acceptance Model includes awareness of usefulness and ease of use as well as intention to use. In contrast, in this research, an extended Technology Acceptance Model with four additional factors—economic benefit, social contribution, environmental responsibility, and innovativeness—that may affect the consumer’s awareness of usefulness and ease of use, is proposed. To collect the data, the survey was conducted with 287 respondents. As a result, the proposed model proved to be suitable in explaining the intention to use with a 70.3% explanation power. It is found that economic benefit (0.231) and innovativeness (0.259) impact on usefulness of the Home Energy Management System. Moreover, usefulness (0.551) has a bigger effect on intention to use than ease of use (0.338) does. Based on this, it is desirable for the Korean government to pursue a public relations strategy that emphasizes the economic benefits, social contributions, and environmental responsibility that will be gained when introducing the Home Energy Management System. It is effective to focus on consumers who are inclined to accept innovation. In addition, more effective results can be obtained by referring to the usefulness of the Home Energy Management System rather than referring to ease of use.

Suggested Citation

  • Eung-Suk Park & ByungYong Hwang & Kyungwan Ko & Daecheol Kim, 2017. "Consumer Acceptance Analysis of the Home Energy Management System," Sustainability, MDPI, vol. 9(12), pages 1-15, December.
    • Handle: RePEc:gam:jsusta:v:9:y:2017:i:12:p:2351-:d:123281
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    References listed on IDEAS

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    2. Gansser, Oliver Alexander & Reich, Christina Stefanie, 2021. "A new acceptance model for artificial intelligence with extensions to UTAUT2: An empirical study in three segments of application," Technology in Society, Elsevier, vol. 65(C).
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    4. WeiYu Ji & Edwin H. W. Chan, 2019. "Critical Factors Influencing the Adoption of Smart Home Energy Technology in China: A Guangdong Province Case Study," Energies, MDPI, vol. 12(21), pages 1-24, November.
    5. Patricia Franco & José M. Martínez & Young-Chon Kim & Mohamed A. Ahmed, 2022. "A Cyber-Physical Approach for Residential Energy Management: Current State and Future Directions," Sustainability, MDPI, vol. 14(8), pages 1-33, April.
    6. Christian Pfeiffer & Markus Puchegger & Claudia Maier & Ina V. Tomaschitz & Thomas P. Kremsner & Lukas Gnam, 2020. "A Case Study of Socially-Accepted Potentials for the Use of End User Flexibility by Home Energy Management Systems," Sustainability, MDPI, vol. 13(1), pages 1-19, December.
    7. Cem Keskin & M. Pınar Mengüç, 2018. "On Occupant Behavior and Innovation Studies Towards High Performance Buildings: A Transdisciplinary Approach," Sustainability, MDPI, vol. 10(10), pages 1-33, October.
    8. Whittle, Colin & Jones, Christopher R. & While, Aidan, 2020. "Empowering householders: Identifying predictors of intentions to use a home energy management system in the United Kingdom," Energy Policy, Elsevier, vol. 139(C).
    9. Ihwan Ghazali & Salwa Hanim Abdul-Rashid & Siti Zawiah Md Dawal & Nurul Huda & Amir Husni Mohd Shariff & Safarudin Gazali Herawan & Fu Haw Ho & Novita Sakundarini, 2021. "Guidelines for Designing Green Products Considering Customers’ Cultural Preferences," Sustainability, MDPI, vol. 13(2), pages 1-27, January.
    10. Hilda Hilmiyati-Mas’adah & Achmad Sudiro & Fatchur Rohman & Agung Yuniarinto & Dzikri Firmansyah Hakam & Herry Nugraha, 2023. "Assessing the Impact of Urban Lifestyle and Consumption Values on Conversion Intention: A Study towards Energy Sustainability," Sustainability, MDPI, vol. 15(8), pages 1-18, April.
    11. Gonçalves, Luisa & Patrício, Lia, 2022. "From smart technologies to value cocreation and customer engagement with smart energy services," Energy Policy, Elsevier, vol. 170(C).
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