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Applying the Open Government Principles to the University’s Strategic Planning: A Sound Practice

Author

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  • Cristina Moreno-Carmona

    (Centre for Postgraduate Studies, Pablo de Olavide University, ES-41013 Seville, Spain)

  • José Manuel Feria-Domínguez

    (Department of Economics Financial and Accounting, Pablo de Olavide University, ES-41013 Seville, Spain)

  • Alicia Troncoso

    (Division of Computer Science, Pablo de Olavide University, ES-41013 Seville, Spain)

Abstract

This paper describes an innovative experience based on the citizen participation as a fundamental principle of the Open Government, regarding the strategic planning in higher education institutions. Such innovation lies on two main pillars: the stakeholders’ approach (versus the traditional product-service orientation) and a web platform based on UserVoice ® and Wordpress ® software. The web platform was designed not only for building up a consensual strategic plan in a medium-sized Spanish public university, but also to monitor and control it once implemented. During the participation stage, all the proposals were openly discussed and voted by the whole university community. One year later, the online platform for monitoring the Strategic Plan was re-launched in order to rate, comment and vote the values reached by the key performance indicators. The adoption of such technological tools turns into a sound practice of governance for sustainable strategic management, by encouraging the collaborative workflow, participation, reflection and learning. Moreover, it promotes the stakeholders’ identification with corporate goals and enhance their commitment to the university’s strategic plan.

Suggested Citation

  • Cristina Moreno-Carmona & José Manuel Feria-Domínguez & Alicia Troncoso, 2020. "Applying the Open Government Principles to the University’s Strategic Planning: A Sound Practice," Sustainability, MDPI, vol. 12(5), pages 1-13, February.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:5:p:1826-:d:326406
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    References listed on IDEAS

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    1. James G. Combs & David J. Ketchen, Jr & R. Duane Ireland & Justin W. Webb, 2011. "The Role of Resource Flexibility in Leveraging Strategic Resources," Journal of Management Studies, Wiley Blackwell, vol. 48, pages 1098-1125, July.
    2. W. H. Voorberg & V. J. J. M. Bekkers & L. G. Tummers, 2015. "A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey," Public Management Review, Taylor & Francis Journals, vol. 17(9), pages 1333-1357, October.
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    Cited by:

    1. Lucia Biondi & Salvatore Russo, 2022. "Integrating strategic planning and performance management in universities: a multiple case-study analysis," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 26(2), pages 417-448, June.

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